
Jordan Ford
Mishawaka, IN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:30 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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We purchased a 2013 Toyota Avalon Hybrid this week and are very happy with our experience. After looking at cars for about 2.5 years, we just couldn't find a car that had the combination of great looking are very happy with our experience. After looking at cars for about 2.5 years, we just couldn't find a car that had the combination of great looking exterior, luxurious interior with very pleasing cockpit design, great mpg and reasonable price. As it turns out, we just had to wait for the new Avalon to come on the market, because that car does the trick for everything we were looking for. My wife has now owned 4 different Toyotas over the past 30 years: a Tercel, Corolla, Camry and now an Avalon. We did look at Lexus several times but never loved the interior (or the price). So, we feel very happy to stay with the Toyota brand, which oozes reliability and affordable maintenance, while still getting the level of luxury that we've been craving for a few years. And what made me move quickly was the 40 mpg! Our salesman, Mike Gaffney, was exceptional and always very friendly and helpful. He over-delivered on service, making sure we were comfortable thru the whole sales process. This was a very easy and enjoyable process of buying a new car. We would buy again at Jordan Toyota in a heartbeat. More
Mike made getting into a new car a pleasure instead of a Mike made getting into a new car a pleasure instead of a chore. What impressed me most was his ability to find answers to all my questions by invol Mike made getting into a new car a pleasure instead of a chore. What impressed me most was his ability to find answers to all my questions by involving other team members. He also showed great initiative,suggesting alternatives when necessary,to sway me to do business with him and the Jordon Team. Also I enjoyed his friendly banter and he does make one feel very comfortable with his sincere effort to find a car and deal that was best for me-not best for him. More
Mike was very helpful with making this experience very easy, even when my wife got sick he came to our house to deliver the vehicle and so that she could sign the paperwork. This is the reason we have pur easy, even when my wife got sick he came to our house to deliver the vehicle and so that she could sign the paperwork. This is the reason we have purchase 5 vehicles from Jordan Auto. More
I have been looking for a vehicle for a few months they talked other dealers down talked a lot of trash about other dealers took all my info sd they would look for vehicle with everything I wanted that was talked other dealers down talked a lot of trash about other dealers took all my info sd they would look for vehicle with everything I wanted that was over a month ago.. I never heard from them as I am still looking saw they have a newly listed vehicle that meets everything I wanted yet still no call I emailed them a week ago about it and still have not heard from them clearly unprofessional and rude guess if u don't want my 30,000 another dealer u talked so much trash about would love to have it... never going back and would not recommend... More
I have to say working with Jordan was a completely different experience. They were upfront with pricing, generous with our trade and no pressure. They worked hard to help us get into the perfect veh different experience. They were upfront with pricing, generous with our trade and no pressure. They worked hard to help us get into the perfect vehicle for us. We did shop around and their pricing was less than the local competition and, again without haggling. I would definitely recommend them to friends and family (I already have) and will use them for future purchases. They get an A+++ for customer service! More
Good experience over all. No high pressure. Like the follow up services that are available. No badgering about monthly payment. Great amenities. Knowledgeable staff and service department. follow up services that are available. No badgering about monthly payment. Great amenities. Knowledgeable staff and service department. More
It took me two weeks to find a vehicle that I wanted. Jordan was the first place I went and I went back to them mainly cause they were honest and easy to work with. I would recommend them to everyone. Jordan was the first place I went and I went back to them mainly cause they were honest and easy to work with. I would recommend them to everyone. More
I went in to Jordan Toyota on a whim to look at Rav4s and was lucky enough to be introduced their sales associate Tia Battenberg, who in 10 minutes hands down convinced me, based on facts and specs of the ca was lucky enough to be introduced their sales associate Tia Battenberg, who in 10 minutes hands down convinced me, based on facts and specs of the car, that the Rav4 was an ideal fit for me. And even though I couldn't purchase the car at Jordan Toyota because I live in California, not getting a sale from me didn't deter Tia in any was from providing me with the utmost customer service and giving me her time to answer all of my questions thoroughly. I completely recommend buying a car from Tia at The Jordan Automotive Group. More
Jordan automotive has made lifetime customers of us! We were looking for a good vehicle and came out with a brand new car. I love my purchase. My sales rep was Rich and he's phenomenal. He answered all our were looking for a good vehicle and came out with a brand new car. I love my purchase. My sales rep was Rich and he's phenomenal. He answered all our questions snd worked hard to get us all we were looking for and more! We tried other local dealers and they wanted to charge us more for less. If your in the market for a vehicle dont waste your time go straight to jordan they truley make you feel like family! Rich is the go to guy in our opinion and Soc is great! More
We came in to see what small Toyotas were available. We were greeted and Mike Gaffney worked very hard with us to find the "right" car. I ended up buying a 2012 Corolla, due to the incentives. I wanted a were greeted and Mike Gaffney worked very hard with us to find the "right" car. I ended up buying a 2012 Corolla, due to the incentives. I wanted a certain color and they ordered that right away from another dealer. When the car arrived, there was some minor blemishes and all. Instead of just fixing the car, they had the integrity to refuse that car and order another car. They were always letting me know what was going on. Mike was very careful to let us know that he was sorry for the delay, but we honestly felt that this delay was well worth it! I now have purchased my 3rd car from Jordan Toyota and we will continue to be customers in the years to come. More