Jordan Ford

My regular scheduled service time was nearing but I had questions about a previous service procedure. The service manager and his assistant answered my questions by admitting a mistake was made. He sched questions about a previous service procedure. The service manager and his assistant answered my questions by admitting a mistake was made. He scheduled an appointment, corrected the mistake, serviced my Ford, and got me back on the road in time for me to make my other appointments. They were a great group of people to work with and my problems are solved. More

I was in a severe time crunch to get a new vehicle for a trip to visit my ailing father on the east coast. Mike went above and beyond, stayed after hours to help sew up all the paper work and details. He co trip to visit my ailing father on the east coast. Mike went above and beyond, stayed after hours to help sew up all the paper work and details. He couldn't have been more helpful if he were twins! Thanks so very much, Dennis, for recommending him. More

Great experience working with Tanya, who listened to what I needed, and what the price range was for my lease. Was upfront about what could and could not be done to get me into the car, and I never felt like I needed, and what the price range was for my lease. Was upfront about what could and could not be done to get me into the car, and I never felt like I was being led on. Tanya also responded to my communication eagerly and quickly. The entire staff was friendly, and new my name when I would walk in. By far the best car buying(leasing) experience I've ever had. More

My wife and I were searching for a 2013 Ford Escape. I contacted them via phone and Rich answered. He went out of his way to answer questions. He went so far as to do a video of one verbally describing contacted them via phone and Rich answered. He went out of his way to answer questions. He went so far as to do a video of one verbally describing it to me on his phone and then text it to me. This was all without us asking. They did not have one with the exact specifications that we wanted so they found what we wanted in Detroit, did a dealer trade, and brought it back. While we were signing paperwork I mentioned my Focus needed an oil change. The service staff came and got my keys and had it done before we were done with our paperwork. Super friendly staff! No pushing or pressure filled sales. Very transparent. We loved the experience and we love the Jordan perks you get. Unlimited lifetime car washes, free manicures for my wife and daughter and free massages. Rich even told me to just text him when we have a service need and he would set it up. Overall, the best car buying experience we've had! More

Kathy was very helpful. Jordan's didnt have the car we were looking for and Kathy searched untill she found one. It only took a few days. When we went to pick up the car , she expained all the features we were looking for and Kathy searched untill she found one. It only took a few days. When we went to pick up the car , she expained all the features ansd how they all worked. We purchased the car for my wife and my wife was very pleased with the way everything was explained. My wife had to stop back by there a few days later and couldnt remember how to sync the phone to the car inorder to use the music on her phone. Again Kathy was more then willing to spend a few more minutes to make sure my wife understood how to do. We have had the car a week now and love it. More

This is the 4th Toyota we've leased from Jordan Toyota. We keep going back for many reason's. On this visit they came up with the deal and price we wanted,with no hassle, and we drove away a new ca Toyota. We keep going back for many reason's. On this visit they came up with the deal and price we wanted,with no hassle, and we drove away a new car. We service our car's here. I even take my '01 Tacoma here for service. So it is not a Toyota service agrrement that keep's us coming back for routine service. It is the fact that Jordan care's,they have great customer service and they do the work the right way. I can always count on them. Mike Gaffney was so easy to work with. Very helpful and understood our need's. I would say ask for this gentleman because he know's what his customer's desire. My wife and I have decided for our need's and car buying experience we'll never have to or want to buy from another dealer. Jordan has it all! Thanks again to Mike Gaffney. More

This is my fourth Ford vehicle and fourth time at Jordan. The staff is friendly and non-intimidating. They welcome me and take the time to explain all of my options. Tom took the time to find the right vehic The staff is friendly and non-intimidating. They welcome me and take the time to explain all of my options. Tom took the time to find the right vehicle and the best deal for me, not just to get a sale. I appreciate all the he has done for me and the Jordan staff is a positive extension of the awesome service. Thanks again Jordan Ford! More

I loved working with Jeremy in the Ford service dept. He matched the price on some new tires saved us a lot of money!! he was also very pleasant and very friendly on the phone. I'll take my car there for an matched the price on some new tires saved us a lot of money!! he was also very pleasant and very friendly on the phone. I'll take my car there for anything! More

My 1st time to buy a car in a long, long time. I had just been to visit another dealership in town and left there completely disgusted. WHAT A DIFFERENCE at Jordan. No stereotypical "used car game." just been to visit another dealership in town and left there completely disgusted. WHAT A DIFFERENCE at Jordan. No stereotypical "used car game." If they continue to do business as they are now, I will never buy a car anywhere else. Mike Salyer was friendly, helpful, gentle spirited and made me feel like he genuinely wanted me to have the best car for me. Thank you, thank you. More

Mike Gaffney was extremely informative about models of cars and even spent a half hour coaching me on how to drive my new Prius. I'm enjoying the free massage and car washes. cars and even spent a half hour coaching me on how to drive my new Prius. I'm enjoying the free massage and car washes. More