Jordan Ford

The staff was very friendy and courteous. They agreed to our terms for our trade-in without any problems. I would recommend them with no hesitation. Thanks for making our experience buying a new car very en our terms for our trade-in without any problems. I would recommend them with no hesitation. Thanks for making our experience buying a new car very enjoyable. More

When I purchased my first automobile I was in a hurry to get my perfect car, but did not realize the importance of also picking a perfect dealership. Lets just say that I came to my senses and went dealer get my perfect car, but did not realize the importance of also picking a perfect dealership. Lets just say that I came to my senses and went dealer shopping first when I was in the market for my next new car. My parents have purchased 2 automobiles from Jordan Ford in Mishawaka, IN and have been really happy with the service ever since. I am glad that I decided to continue the family tradition and go to Jordan myself. Since I currently live out of town I decided to work with a dealer over the phone to find my next dream vehicle. Shawndel Gordon was more than happy to assist me in finding that perfect 2012 Ford Escape Limited. He tracked a Ford Escape down with all of my specifications in a matter of 24-48 hours and was ready to make it mine. During the entire process I never felt pressured into purchasing anything that I did not really want and/or need. Shawndel was very layed back and easy to communicate with to make sure that my next SUV had everything that I couldn't live without. Its so strange how different two dealership experiences can be. With my first automobile purchase I always felt like I was being attacked as soon as I set foot on the pavement, however, that was not the case at Jordan. Jordan made me feel like I was family. I also want to mention how great it was to work with Dan Bowman. Dan took the time to set up my sync system and walk me through my new navigation system with ease. Thanks Jordan Ford, P.S. I'm already looking forward to my oil change so I can come back and see everyone. More

WOW...what a great experience we had at Jordan Toyota! We have always dreaded buying a new vehicle in the past. Yesterday we had an OUTSTANDING experience from start to finish that has changed our percep We have always dreaded buying a new vehicle in the past. Yesterday we had an OUTSTANDING experience from start to finish that has changed our perception. "The Jordan Way" gives you upfront price information. We asked for quotes prior to going to the dealership, so we knew exactly what the car would cost. They have a "no haggling" approach, so we knew that we weren't going to be going back and forth once we were there. The price that they quote you, is the price you pay. It was also right on par with what my research had shown should be the price of the car. This technique relieves the pressure of negotiations. IT'S AWESOME! Walking into the dealership was a comfortable and friendly experience. We didn't feel "preyed" upon. We met with TIA BATTENBERG, our account executive salesperson, and everything was UPHILL from there. Never before have we had someone explain things in such a relaxed, but precise manner. Tia knew the information about the vehicle inside and out. We traded in our vehicle and for the first time ever, we didn't feel that they disrespected our trade-in. Our van was an older model, but they gave us a MORE than fair trade-in for it. TIM F. explained our trade-in value to us. Once again they were fantastic! The financing part of this experience was great! JESSICA was so informative, relaxed, and friendly. She offered so many different options and got us a great package. The vehicle was detailed in no time and we were out the door with a big smile on our faces. This has been an unbelievable experience!!! My husband and I have gone from dreading the car buying experience to looking forward to buying our next car. "The Jordan Way" is the ONLY way to buy a car. I am honored to write this review. Please consider Jordan Toyota for you next purchase. More

Wonderful people that work very hard to make you a Wonderful people that work very hard to make you a satisfied customer. Everyone at Jordans is very helpful and the whole experience was excellent . Wonderful people that work very hard to make you a satisfied customer. Everyone at Jordans is very helpful and the whole experience was excellent . Thanks to everyone who made this deal possible. More

I went to Jordan to turn in my lease and went out with a new leased 2012 Toyota Corolla. I worked with Tia Battenberg, Tim, and Jessica to complete the transaction. All of them made sure I got the best de new leased 2012 Toyota Corolla. I worked with Tia Battenberg, Tim, and Jessica to complete the transaction. All of them made sure I got the best deal for my money. Everyone is helpful, polite, thorough, knowledgeable and I highly recommend this dealership. I always had a positive experience with the service department too. I am so pleased that I am recommending them to my friends. I am enjoying my new car! More

The salesman S. Gordon was a pleasure to work with, he looks out for the customer. I will always recommend him (S. Gordon) Sincerely, Charles Hooks looks out for the customer. I will always recommend him (S. Gordon) Sincerely, Charles Hooks More

Saleman was very knowledgeable about the vehicle and answer all our questions.When we are ready to buy a vehicle we will most certainly come back to Jordan Ford. answer all our questions.When we are ready to buy a vehicle we will most certainly come back to Jordan Ford. More

Jordan advertises their sales process as "stress free and easy." I didn't believe it until I experienced it. Our sales person, Shawndel Gordon, was friendly and efficient, asking good questions to free and easy." I didn't believe it until I experienced it. Our sales person, Shawndel Gordon, was friendly and efficient, asking good questions to determine our needs, and answering our questions honestly and completely. Jordan doesn't play games with the numbers like most car dealerships. They reveal all the taxes and fees that make up the total price and include finance options for 36-48-60 months all on one simple sheet. They offered a very fair price on our trade, and they give you the actual cash value of your trade against your vehicle purchase--they don't bury the trade value in "the deal". We visited another dealership the same day, and they needed my SS# in order to give us financing options. I wondered what would happen to that sheet of paper with my important information on it after I left the dealership (they assured me it would be shredded, but who knows?). At Jordan, Shawndel was able to give me financing options without collecting that sensitive information. It really was a "stress free and easy" experience. I would highly recommend Jordan Ford and Shawndel Gordon. More

My wife and I came into the dealership with the idea of just looking for a new Ford Explorer and three days later drove off in a brand new Explorer. The sale person Shawndel Gorden was very helpful in acc just looking for a new Ford Explorer and three days later drove off in a brand new Explorer. The sale person Shawndel Gorden was very helpful in accommodating our wants and needs. He was professional in getting our questions answered and made the entire process very enjoyable. I want to Thank Shawndel and the entire sale staff at Jordan Ford. More

I went in to purchase a used 2009 Chevy Aveo. Iwas treated fairly and honestly by 4 different reprensenataives from the used care department. Their names were Terry, Joel, Dave and Soc....Thanks to al treated fairly and honestly by 4 different reprensenataives from the used care department. Their names were Terry, Joel, Dave and Soc....Thanks to all, DBS More