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Jordan Ford

Mishawaka, IN

4.9
221 Reviews
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609 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 221 reviews

February 06, 2013

I have taken my new 2013 Ford C-Max to Jordans Service Department for a couple of minor items and they have been very accomodating. The work that I asked them to perform could have been preceived as an a More

by Gary Cole
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cory Hayden, Mary Musialik, Steve Kehr
February 03, 2013

Best dealership I have ever been to for service. They are knowledgable and honest. If they don't know the answer they will tell let me find for you. Not just making an answer up as they go. I have 2 Prius' More

by Jonyork2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
January 19, 2013

Fair price and 'no pressure' sales made experience great. You can tell when service rather than commission is the main goal. Mike was easy to work with and had great follow up. More

by I cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gaffney
January 17, 2013

We purchased a 2013 Toyota Avalon Hybrid this week and are very happy with our experience. After looking at cars for about 2.5 years, we just couldn't find a car that had the combination of great looking More

by prarick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gaffney
January 11, 2013

Mike made getting into a new car a pleasure instead of a Mike made getting into a new car a pleasure instead of a chore. What impressed me most was his ability to find answers to all my questions by invol More

by dgerdes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gaffney
January 03, 2013

Mike was very helpful with making this experience very easy, even when my wife got sick he came to our house to deliver the vehicle and so that she could sign the paperwork. This is the reason we have pur More

by dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gaffney
December 30, 2012

I have been looking for a vehicle for a few months they talked other dealers down talked a lot of trash about other dealers took all my info sd they would look for vehicle with everything I wanted that was More

by msfab22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd
Jan 17, 2013 -

Jordan Ford responded

We are very sorry about any inconvenience you may have had with our dealership. The things you experienced were not part of our Jordan Way culture. Please call 574-259-1981 ext. 370 to speak with Rachael in our Internet Department. We would love to get more information from you so that we may improve. Thank you for your feedback, and we hope to work with you in the future. -The Jordan Auto Team

December 29, 2012

I have to say working with Jordan was a completely different experience. They were upfront with pricing, generous with our trade and no pressure. They worked hard to help us get into the perfect veh More

by Julie176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya, Tim and Kim in Finance
November 20, 2012

Good experience over all. No high pressure. Like the follow up services that are available. No badgering about monthly payment. Great amenities. Knowledgeable staff and service department. More

by jlgjfg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gaffney
October 31, 2012

It took me two weeks to find a vehicle that I wanted. Jordan was the first place I went and I went back to them mainly cause they were honest and easy to work with. I would recommend them to everyone. More

by gllama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich, Mike, Tonya
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