Jordan Ford
Mishawaka, IN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:30 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 221 reviews
I have taken my new 2013 Ford C-Max to Jordans Service Department for a couple of minor items and they have been very accomodating. The work that I asked them to perform could have been preceived as an a Department for a couple of minor items and they have been very accomodating. The work that I asked them to perform could have been preceived as an annoyance but they were very cordial and treated me with respect. Their facility and their personel were very proffesional and friendly. The service staff personel that I met, Steve, was a pleasure to work with. I would highly recommend Jordans Service Department. More
Best dealership I have ever been to for service. They are knowledgable and honest. If they don't know the answer they will tell let me find for you. Not just making an answer up as they go. I have 2 Prius' knowledgable and honest. If they don't know the answer they will tell let me find for you. Not just making an answer up as they go. I have 2 Prius' and they take very good care of my cars and me. I would tell anybody that asks me what dealership should they go to and I would always say Jordan Toyota. Keep up the good work Jordan service department and mechanics More
Fair price and 'no pressure' sales made experience great. You can tell when service rather than commission is the main goal. Mike was easy to work with and had great follow up. You can tell when service rather than commission is the main goal. Mike was easy to work with and had great follow up. More
We purchased a 2013 Toyota Avalon Hybrid this week and are very happy with our experience. After looking at cars for about 2.5 years, we just couldn't find a car that had the combination of great looking are very happy with our experience. After looking at cars for about 2.5 years, we just couldn't find a car that had the combination of great looking exterior, luxurious interior with very pleasing cockpit design, great mpg and reasonable price. As it turns out, we just had to wait for the new Avalon to come on the market, because that car does the trick for everything we were looking for. My wife has now owned 4 different Toyotas over the past 30 years: a Tercel, Corolla, Camry and now an Avalon. We did look at Lexus several times but never loved the interior (or the price). So, we feel very happy to stay with the Toyota brand, which oozes reliability and affordable maintenance, while still getting the level of luxury that we've been craving for a few years. And what made me move quickly was the 40 mpg! Our salesman, Mike Gaffney, was exceptional and always very friendly and helpful. He over-delivered on service, making sure we were comfortable thru the whole sales process. This was a very easy and enjoyable process of buying a new car. We would buy again at Jordan Toyota in a heartbeat. More
Mike made getting into a new car a pleasure instead of a Mike made getting into a new car a pleasure instead of a chore. What impressed me most was his ability to find answers to all my questions by invol Mike made getting into a new car a pleasure instead of a chore. What impressed me most was his ability to find answers to all my questions by involving other team members. He also showed great initiative,suggesting alternatives when necessary,to sway me to do business with him and the Jordon Team. Also I enjoyed his friendly banter and he does make one feel very comfortable with his sincere effort to find a car and deal that was best for me-not best for him. More
Mike was very helpful with making this experience very easy, even when my wife got sick he came to our house to deliver the vehicle and so that she could sign the paperwork. This is the reason we have pur easy, even when my wife got sick he came to our house to deliver the vehicle and so that she could sign the paperwork. This is the reason we have purchase 5 vehicles from Jordan Auto. More
I have been looking for a vehicle for a few months they talked other dealers down talked a lot of trash about other dealers took all my info sd they would look for vehicle with everything I wanted that was talked other dealers down talked a lot of trash about other dealers took all my info sd they would look for vehicle with everything I wanted that was over a month ago.. I never heard from them as I am still looking saw they have a newly listed vehicle that meets everything I wanted yet still no call I emailed them a week ago about it and still have not heard from them clearly unprofessional and rude guess if u don't want my 30,000 another dealer u talked so much trash about would love to have it... never going back and would not recommend... More
I have to say working with Jordan was a completely different experience. They were upfront with pricing, generous with our trade and no pressure. They worked hard to help us get into the perfect veh different experience. They were upfront with pricing, generous with our trade and no pressure. They worked hard to help us get into the perfect vehicle for us. We did shop around and their pricing was less than the local competition and, again without haggling. I would definitely recommend them to friends and family (I already have) and will use them for future purchases. They get an A+++ for customer service! More
Good experience over all. No high pressure. Like the follow up services that are available. No badgering about monthly payment. Great amenities. Knowledgeable staff and service department. follow up services that are available. No badgering about monthly payment. Great amenities. Knowledgeable staff and service department. More
It took me two weeks to find a vehicle that I wanted. Jordan was the first place I went and I went back to them mainly cause they were honest and easy to work with. I would recommend them to everyone. Jordan was the first place I went and I went back to them mainly cause they were honest and easy to work with. I would recommend them to everyone. More