Jordan Ford
Mishawaka, IN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:30 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I loved working with Jeremy in the Ford service dept. He matched the price on some new tires saved us a lot of money!! he was also very pleasant and very friendly on the phone. I'll take my car there for an matched the price on some new tires saved us a lot of money!! he was also very pleasant and very friendly on the phone. I'll take my car there for anything! More
My 1st time to buy a car in a long, long time. I had just been to visit another dealership in town and left there completely disgusted. WHAT A DIFFERENCE at Jordan. No stereotypical "used car game." just been to visit another dealership in town and left there completely disgusted. WHAT A DIFFERENCE at Jordan. No stereotypical "used car game." If they continue to do business as they are now, I will never buy a car anywhere else. Mike Salyer was friendly, helpful, gentle spirited and made me feel like he genuinely wanted me to have the best car for me. Thank you, thank you. More
Mike Gaffney was extremely informative about models of cars and even spent a half hour coaching me on how to drive my new Prius. I'm enjoying the free massage and car washes. cars and even spent a half hour coaching me on how to drive my new Prius. I'm enjoying the free massage and car washes. More
I had come into the Ford shop early afternoon where it died. I have been comming into Ford for about 5 years now and have always liked the service there. This time though, I had not made an appointment died. I have been comming into Ford for about 5 years now and have always liked the service there. This time though, I had not made an appointment since things happened so quickly. My alternator burnt out and took the battery with it. Mary took over and told me they would be able to take care of everything that afternoon after my truck had the checkup. I was impressed! I expected my truck would be there overnight and maby repaired the next day. Mary kept me updated as to the progress of the repairs, she is a real "Pro". When I left I was very happy to have my transportation once again. More
I recently purchased a 2013 Escape at Jordan Ford. I was extremely impressed with the entire process. Greg (Sales) and Chris (Finance) made the entire purchase simple and efficient. Leading up to the sale extremely impressed with the entire process. Greg (Sales) and Chris (Finance) made the entire purchase simple and efficient. Leading up to the sale, Greg was great to work with. Responses were made to my e-mails in a timely manner and I was able to get information on a number of vehicles in order to do a comparison. I would highly recommend Jordan Ford. More
Mike Gaffney made the experience of buying a car a pleasure. He went above and beyond being helpful and informative, and took great care in explaining to me the "Jordan Way" which instilled confidenc pleasure. He went above and beyond being helpful and informative, and took great care in explaining to me the "Jordan Way" which instilled confidence in working with the dealership. Mike was personally very attentive, and treated me, an older female, with much appreciated respect. I will definitely recommend him to friends and relatives interested in purchasing a car. Catherine Duncan More
The service reps are the best, and I am 71 years old and have seen many. They always make you feel good about bringing your car, or truck in my case, to have work done. It has always been done correctly, an have seen many. They always make you feel good about bringing your car, or truck in my case, to have work done. It has always been done correctly, and any other problems or potential problems are brought to your attention. They always have good hot coffee and several of the days newspapers to read while you wait. More
This is the second purchase we've made of a certified pre-owned Toyota from Jordan's in the past three years. You couldn't ask for a more easy process. We left our house at 3:00 PM to drive to Jordan's pre-owned Toyota from Jordan's in the past three years. You couldn't ask for a more easy process. We left our house at 3:00 PM to drive to Jordan's to purchase the car we'd previously picked out (it's a 50-mile round trip), and we were back home by 6:45 PM. While we were waiting for our paperwork to be completed, I texted my sister and told her that we were in the process of buying a car and that it could take a while. She responded by saying, "It could take days!" I guess she's never purchased a car from Jordan's. The process is very smooth and easy, and the staff are so helpful and friendly. We checked-out the Rav4s at the other local Toyota dealership, and the one we actually chose to purchase from Jordan's was $2,000 more than the one we were looking at across town, but Jordan's had the certified vehicle we wanted with the amenities we were looking for. Thanks for making us another happy customer! More
Service is always top-notched. I am met with efficiency, professionalism, quality service, and a warm welcome each and every time I visit. I have always been very pleased with this dealership and would rec professionalism, quality service, and a warm welcome each and every time I visit. I have always been very pleased with this dealership and would recommend anyone and everyone. More
They were very helpful working with the insurance company as it was not my insurer. They explained everything that was being done, called me when more work was needed, finished on time, and the work company as it was not my insurer. They explained everything that was being done, called me when more work was needed, finished on time, and the work was excellent. More