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Jordan Ford

Mishawaka, IN

4.9
221 Reviews
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609 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 221 reviews

March 31, 2013

The car to be serviced was purchased from Jordan and is owned by my wife. In the past she has experienced dealerships that are not necessarily friendly to women who bring in their own cars for service. Jor More

by Express
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Musialik
March 31, 2013

Cookies are good. Service was prompt. An above average Ford Dealship. They don't try to rip you off. Would recommend to others. Would go back with my F150 and E450 Motor Home. More

by Jomiols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
March 31, 2013

Excellent service from Sal and the entire Jordan Toyota Team! The Toyota Matrix exactly fits our needs and we found it at an excellent price. I'm also very happy for the added customer perks like free car More

by foiledsarahjane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "Sal" Salyer
March 29, 2013

My regular scheduled service time was nearing but I had questions about a previous service procedure. The service manager and his assistant answered my questions by admitting a mistake was made. He sched More

by jfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager and Asst. Manager
March 28, 2013

I was in a severe time crunch to get a new vehicle for a trip to visit my ailing father on the east coast. Mike went above and beyond, stayed after hours to help sew up all the paper work and details. He co More

by PatiChandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gaffney, Dennis Albertson
March 20, 2013

Great experience working with Tanya, who listened to what I needed, and what the price range was for my lease. Was upfront about what could and could not be done to get me into the car, and I never felt like More

by bferris85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Salyer
March 12, 2013

My wife and I were searching for a 2013 Ford Escape. I contacted them via phone and Rich answered. He went out of his way to answer questions. He went so far as to do a video of one verbally describing More

by hoosier91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich - Salesman
March 12, 2013

Kathy was very helpful. Jordan's didnt have the car we were looking for and Kathy searched untill she found one. It only took a few days. When we went to pick up the car , she expained all the features More

by kelvers2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Plake
March 03, 2013

This is the 4th Toyota we've leased from Jordan Toyota. We keep going back for many reason's. On this visit they came up with the deal and price we wanted,with no hassle, and we drove away a new ca More

by jeffbrifoxst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gaffney
February 27, 2013

This is my fourth Ford vehicle and fourth time at Jordan. The staff is friendly and non-intimidating. They welcome me and take the time to explain all of my options. Tom took the time to find the right vehic More

by MelissaMhop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kaniewski
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