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Jones Chrysler Dodge Jeep RAM
Bel Air, MD
310 Reviews
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310 Reviews of Jones Chrysler Dodge Jeep RAM
March 04, 2011
Mr. Millay was a most knowledgeable and personable individual. Estimated the job to the penny. Delivered on time. First time going to Jones Jeep with my newly acquired used jeep and based on the servi individual. Estimated the job to the penny. Delivered on time. First time going to Jones Jeep with my newly acquired used jeep and based on the service will continue. GREAT DEALERSHIP. I have no futher comments other than I would recommend Jones Chrysler Dodge Jeep dealership to anyone interested in purhasing a new or used car or just in need of excellent service on there existing automobile. Oh, I came without a appointment and they were still abl;e yop accomodate me. More
by Krisde1
Employees Worked With
Gary Millay, Gary Millay
Helpful March 03, 2011
I needed a Maryland State Inspection on my Pontiac Grand AM GT and serviced for brakes and an oil change. I called Jones one Saturday morning, spoke to Dawn Mitzel, and informed her of what I needed done. AM GT and serviced for brakes and an oil change. I called Jones one Saturday morning, spoke to Dawn Mitzel, and informed her of what I needed done. Dawn was very helpful. She told me to come on in and they would get things done that day! Upon my arrival, Dawn got my vehicle right in to begin the work; no waiting. I left for lunch and when I returned,the car was done. Jones Service Department has us as a customer for life, and Dawn Mitzel is the BEST! She was very professional,pleasant and respectful of my time. I would recommend my friends and family to Dawn at Jones for servicing their vehicles. More
by Travis93
Employees Worked With
Dawn Mitzel, Dawn Mitzel
March 02, 2011
I purchased my Jeep from Jones, my experience with the salesmen was not a good one. However, i was very happy with my Jeep until the dash began to rattle. I wasn't looking forward to taking it back to t salesmen was not a good one. However, i was very happy with my Jeep until the dash began to rattle. I wasn't looking forward to taking it back to the dealership and considered taking it to another dealership for service, but Gary Millay changed my opinion. The whole service team has been very friendly and respectful. Mr. Millay listened to my concerns and was very diligent in solving the rattle. It's been a year now since i bought my Jeep and I still call Mr. Millay with any problems or updated services that my Jeep needs. Mr. Millay and the service team is the only reason why Jones is still getting my bussiness. More
by tkidd
Employees Worked With
Gary Millay, Gary Millay
March 02, 2011
Dawn did a great job during our vehicle service! She took extra steps, such as making contact with our warranty service, which saved us money and time. We will surely return to Jones and refer others t took extra steps, such as making contact with our warranty service, which saved us money and time. We will surely return to Jones and refer others to them for service and sales. Again, thanks Dawn for your help. More
by cam1615
Employees Worked With
Dawn Mitzel, Dawn Mitzel
March 02, 2011
Mr. Millay was able to work with me on a fair price for new tires and I hadn't even planned to have them replaced at Jones. It was great to get the new tires since it was in for work anyway. The Jones Junc new tires and I hadn't even planned to have them replaced at Jones. It was great to get the new tires since it was in for work anyway. The Jones Junction staff is always a pleasure to work with, that's why continually return to purchase vehicles. More
by claudinemhugg
Employees Worked With
Gary Millay, Gary Millay
March 01, 2011
I have delt with Jones for the last 7 years, I have alway been satisfied with the service. Gary Millay is the Service Manager I have been dealing with. Gary is knowledgable, fair, responds to questio alway been satisfied with the service. Gary Millay is the Service Manager I have been dealing with. Gary is knowledgable, fair, responds to questions thoroughly and is truthfull about what service is needed and wait times. Gary is one reason Jones has my trust. More
by Frank Isella
Employees Worked With
Gary Millay, Gary Millay
March 01, 2011
My first two experiences with Jones were both for sales My first two experiences with Jones were both for sales and they were lousy. I found them unwilling to deal and in the second case I caught the sal My first two experiences with Jones were both for sales and they were lousy. I found them unwilling to deal and in the second case I caught the sales manager in an outright lie. My rating of their sales team and sales practices is a zero! It is a shame to have such an outstanding inventory and facility and yet betray the trust of a potential customer. My experience reinforced every negative streotype of a car dealer. Due to the closing of the dealership where I bought my car I came to Jones for service and discovered that the service manager from that dealership had moved to Jones. My experience with the Jones service department has been exactly opposite of my experience in sales. While I have been treated well by everyone in service, Gary Millay is exceptional! I trust him to be honest, thorough and accomodating. He is patient when I describe symptoms and doesn't make me feeel like a fool. As far as I am concerned Gary Millay is your best marketing tool. He would be the only reason I would consider buying a car fom Jones. More
by walbrecher
Employees Worked With
Gary Millay, Gary Millay
February 28, 2011
I went in to Jones knowing exactly what I wanted. I filled out some paperwork, had some lunch, got my nails done and test drove a model similar to the Jeep I wanted. The Jeep I wanted was not on the l filled out some paperwork, had some lunch, got my nails done and test drove a model similar to the Jeep I wanted. The Jeep I wanted was not on the lot, but Steve and the team at Jones made it happen and I took delivery of my car one week after stepping on the show room floor. Financing was a breeze and we even had some constructive criticism to offer regarding service and by the time I picked up my new car, a change had been made to cater to our needs. The crew at Jones did a great job and this car is everything I wanted and more! More
by NPJeep11
Employees Worked With
Steve Pagotto
February 28, 2011
Took vehicle in for oil change, tire rotation. key fob problem, and engine noise. Met with Gary Millay and was taken care of promptly and professionally. Mr. Millay lined up a loaner vehicle and kept me p problem, and engine noise. Met with Gary Millay and was taken care of promptly and professionally. Mr. Millay lined up a loaner vehicle and kept me posted through out the entire process of timelines and the repair itself. Comunication is very important to me and Mr. Millay did just that, kept me imformed. My hat is off to Jone's and their staff, especially Mr. Millay Roger Sullivan 443-910-2631 More
by prima1711
Employees Worked With
Gary Millay, Gary Millay
February 26, 2011
Everyone at Jones Junction was very nice and helpful. I love my new car!!!! I look forward to enjoying my free oil changes, car washes and manicures. Jones Junction took a sad situation - my old car fail love my new car!!!! I look forward to enjoying my free oil changes, car washes and manicures. Jones Junction took a sad situation - my old car failing inspection - and turned it into a happy day - buying my beautiful new car!!! More
by Gidget7
Employees Worked With
Samantha, Calvin, Calvin Reed
