Jones Buick GMC

Excellent service. I would recomend this dealership to everyone. They made me feel like family. I would recomend this dealership to everyone. They made me feel like family. More

Outstanding experience with Jones Buick GMC! I drove all the way from North Carolina to buy a truck. Sterling Plank made the entire experience smooth and easy. Sterling answered all my questions, even on hi the way from North Carolina to buy a truck. Sterling Plank made the entire experience smooth and easy. Sterling answered all my questions, even on his day off! Extremely professional and thorough. Would love to do business with him again. By far, the best vehicle buying experience I’ve had! More

It was a pleasure working with Alex in selecting my next car he was very patient very detailed and I am really appreciative to meet Alex for the first time great job thank you very much car he was very patient very detailed and I am really appreciative to meet Alex for the first time great job thank you very much More

This dealership is the best ever!Our sales person Dakota This dealership is the best ever! Our sales person Dakota was honest, and super efficient...his attention to me his customers was outstanding... Than This dealership is the best ever! Our sales person Dakota was honest, and super efficient...his attention to me his customers was outstanding... Thank you! More

Jones salesman (Plank) was very professional. He did Jones salesman (Plank) was very professional. He did not try to hide anything. If he did not know the answer to our questions he simply told us tha Jones salesman (Plank) was very professional. He did not try to hide anything. If he did not know the answer to our questions he simply told us that he wasn't sure, but the did research to give us an honest true answer. On that day, our original intent was to just look @trucks. After dealing with Plank, we made the purchase. More

My experience at Jones is always a positive one. This was the third new vehicle I've purchased from the Jones Family of Dealerships. Nick Duran was very attentive and is continuing to assist me even aft was the third new vehicle I've purchased from the Jones Family of Dealerships. Nick Duran was very attentive and is continuing to assist me even after the sale with adding accessories to the vehicle. Highly recommend. More

Nick Duran and everyone at the dealership was extremely helpful and kind! We recently moved to the area from out of state which made the trading/buying more difficult. The team at Jones GMC made the transa helpful and kind! We recently moved to the area from out of state which made the trading/buying more difficult. The team at Jones GMC made the transaction easy! More

Jones went above and beyond on our recent transaction, we bought and titled a car out of state, we changed our mind, bought another and they made everything painless, I know we were not painless to them!! Gr bought and titled a car out of state, we changed our mind, bought another and they made everything painless, I know we were not painless to them!! Great Job!! Well Done!! and Perfect, Thank you Jones Team...Dakota, Alex Joe and Jeff !! More

No concern with Safety of driver At the end of June my wife and I looked at a used 2009 Pontiac Vibe at Jones Buick as present to our son who recently graduated from College. At my fi At the end of June my wife and I looked at a used 2009 Pontiac Vibe at Jones Buick as present to our son who recently graduated from College. At my first visit, I asked to test drive the car and was told I couldn’t take it on the road because the car needed some service done, including work related to safety reason. The salesperson stated that the work would be completed and included as part of the purchase price. The car needed a valve cover gasket, an oil pan gasket, front sway bar links replacement and a PA safety and emission inspection. I figured, after this work/service done it would be a decent first car for my son. Without having the chance to test drive the car, Jones Buick requested a hefty $1,000 deposit before completing the service work on the vehicle and needed a commitment to buy. I’ve never seen this before in my life, anywhere, not even at used car dealers. I talked to the salesperson again and was reassured that Jones Buick would provide the service worksheet for my benefit and was told that all services will be done professionally without “Playing Games”. After a second visit to look it over again with my wife, we decided to commit and purchase the car assuming the car would be repaired and serviced as agreed. After we paid the $1,000 deposit, the car was ready for pickup after a week, despite the salesperson mention of just a couple days. On the day we picked up the car, we were then allowed to drive it on the road. The car displayed a significant shake at the steering wheel and brake pedal. I then told the salesperson that the brakes should be replaced. He replied that their mechanics had concluded that nothing was wrong with the brakes and that the car was safe and had passed safety inspection “With Flying Colors”. After we had paid cash for the car and stated that the car was not safe due to the terrible shakes, we had no other choice but to drive home. The following day I took it to my local mechanic to perform a thorough inspection of the steering and brake components. He concluded that the front rotors were warped or “out-of-round” is the right terminology. He stated that the car should have never been allowed to be driven this way and that no reputable shop would have passed this inspection. The fact that Jones Buick put my son’s safety and his life at grave danger makes me very upset. The bottom line here is that Jones Buick are engaging in shady practices by passing inspection of their used car knowingly that the vehicles are unsafe. This also makes me question the integrity of the other work/services they performed on the car I had just purchased from them. I am now out of pocket another $325 for new brakes that Jones Buick specifically stated didn’t need to be done and for which they passed the safety inspection knowing the vehicle was unsafe to be driven while jeopardizing the life of my son. I will never deal or recommend this dealer to anyone, and I have lodged a complaint with the BBS about the shady practices Jones Buick is engaged with regards to safety inspection. This dealer is not honest, has no integrity and do not care about your safety. More