Johnson Volvo Cars Durham

Roderick Blackburn went the extra mile in making my experience a positive one. Always the professional he gave me a call after the sale to make sure I was happy with my purchase. experience a positive one. Always the professional he gave me a call after the sale to make sure I was happy with my purchase. More

Very pleasant to deal with, no issues. They even checked out and repaired an issue I found during the test drive themselves and made sure it was right before my purchase. They even checked out and repaired an issue I found during the test drive themselves and made sure it was right before my purchase. More

I worked with Rod Blackburn - he is a definite asset to your company! He was very helpful & very patient while I asked many questions regarding the procedures of purchasing a vehicle online, which I have n your company! He was very helpful & very patient while I asked many questions regarding the procedures of purchasing a vehicle online, which I have never done before. He worked with me & also spoke with my partner, when there were questions he wanted answered. The gentleman who delivered the vehicle was also very personable & courteous. I will definitely recommend your company to anyone looking for a problem free, professional customer service experience. Kudos again to Rod, you made this process effortless & I am very happy with my purchase. Thank you very much! More

i just leased a new Volvo last week through Roderick Blackburn, which was an A Plus, positive experience, originally met back in December when I first began looking at another model, who was great to wo Blackburn, which was an A Plus, positive experience, originally met back in December when I first began looking at another model, who was great to work with from the intro, followed-up, but just enough to let me know he was there if & when I was ready, then was very informative, personal, yet professional, non-pressure, but helpful, & quick, when I was ready, which was mainly handed over the phone; the way business should be conducted. I've purchased several cars throughout the years, & know the business, very busy myself, the numbers were presented transparently, & he was attentive to what was important to me, he listened, & answered any questions I had to make sure I understood the full & detail picture, after working to get me the best deal on trade, so I could make an informed decision, which I was able to do very quickly, from his preparation. I could tell he has a serving mentality, & focuses on long term customer satisfaction, is in it for the long haul, I respect & admire, was as consistent after the sale. When it comes time to do another, I'll definitely be dealing with him. More

Roderick made my purchase a pleasant experience. Made it a a relaxing professional environment. He worked with me.,listened and I got what I wanted. I left happy. He knows his business and has a gre Made it a a relaxing professional environment. He worked with me.,listened and I got what I wanted. I left happy. He knows his business and has a great way with customer service. I'd do it again. . More

I had the pleasure of purchasing a used vehicle from this company. I would like to personally thank and mention Rod Blackwell with Johnson Volvo of Durham. He is phenomenal to work with. I couldn't be happie company. I would like to personally thank and mention Rod Blackwell with Johnson Volvo of Durham. He is phenomenal to work with. I couldn't be happier with my purchase and the amazing staff at this location. Rod is your guy, if you are looking to buy! Overall, great experience in all aspects of the process! Thanks Johnson Volvo and Thank you again, Rod. More

I have purchased over 30 cars in my lifetime (so far), but yesterday had the best experience ever at Johnson Volvo. Rod Blackwell was my salesperson and he was exceptional! No pressure, but very helpful but yesterday had the best experience ever at Johnson Volvo. Rod Blackwell was my salesperson and he was exceptional! No pressure, but very helpful, knowledgeable about the vehicle. He was well organized and was able to get much of the paperwork completed so that my time in the dealership was efficient. The car was immaculate when we picked it up and Rod took a personal interest in making sure everything went well. What a great experience! The whole Johnson Volvo team was great, but Rod was exceptional! More

This has been the worst experience I have ever had buying a vehicle. The finance department was no help with anything, I was the having to call them and confirm everything and that it was moving along. They a vehicle. The finance department was no help with anything, I was the having to call them and confirm everything and that it was moving along. They sent me the papers to sign and of course they added in fee's from what I agreed on. They charged 799.00 for administative fee. Then the vehicle is being sent to me but I couldnt choose who was going to transfer the car. It had to be their people and of course they charged double. Now the car has not been delivered and I have called the dealer several times for the transport company's name and nobody there knows it. How is this possible? I'm the one paying for it but I wasnt given their information. More

This was a first for me. Buying a car in this Covid era is truly an experience all it's own. A year ago I would never have dreamed of purchasing a vehicle on line, In a different city 100 miles away and is truly an experience all it's own. A year ago I would never have dreamed of purchasing a vehicle on line, In a different city 100 miles away and definitely not unseen. But here I am. Rod Blackwell at Johnson Volvo was amazing. He sent me extra photos, Answered all my questions promptly. The transaction went incredibly smooth thanks to all his attention to detail. He even arranged for the car to be delivered to me and I was not disappointed. Rod kept in touch even after the delivery was made to insure there were no loose ends. Could not have asked for better service. I would most certainly buy from Johnson Volo again and would ask for him personally. My XC-90 is beautiful. Connie Hallyburton More

My husband and I just purchased our first Volvo (xc90) at Johnson Volvo. Our sales consultant Connor Payne could not have been more helpful or pleasant to work with. He took the time to explain all of the Johnson Volvo. Our sales consultant Connor Payne could not have been more helpful or pleasant to work with. He took the time to explain all of the features since we were not familiar with the SUV. However, never put any pressure on us to purchase. Connor also took the time to find the exact model we wanted and had it shipped from another dealer! The Finance Manager, Travis Riddick, was also very courteous and helpful! We LOVE our new XC90 and highly recommend Johnson -especially Connor Payne- if you’re looking at a Volvo! More