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Johnson Volvo Cars Durham

Durham, NC

4.7
49 Reviews

966 Southpoint Autopark Blvd.

Durham, NC

27713

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Showing 49 reviews

September 18, 2024

Clean, professional, efficient. Great waiting area. Awesome communication. All around special place. I love my Volvo and look forward to keeping it in good service at Johnson Volvo! More

by Couponobravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Perreira
Sep 19, 2024 -

Johnson Volvo Cars Durham responded

Thank you for the wonderful feedback! We're delighted to hear that you had a great experience and love your Volvo. Our team at Johnson Volvo Cars Durham looks forward to keeping it in top shape for you!

August 02, 2024

Easy to schedule. Prompt and complete service. Left my car clean and ready to go. More

by seperry77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Haddock
Aug 05, 2024 -

Johnson Volvo Cars Durham responded

We are glad to hear that you had an easy servicing experience. Thanks for choosing Johnson Volvo Cars Durham!

June 20, 2024

Out of state buyers beware! ! Called on a 2019 Porsche they just took on trade had a newbie salesman Joey told him I need u to be my eyes and I am very particular about my cars. More

by 9mmcpl
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Joey. Blake
Jun 24, 2024 -

Johnson Volvo Cars Durham responded

Thank you for sharing your experience. It's disheartening to hear about the issues with your purchase and the challenges faced as an out-of-state buyer. This certainly does not reflect the standards of service we hold ourselves to and we would like the opportunity to address this directly. At your earliest convenience, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com, so we can connect you directly with upper management.

June 02, 2024

Polite and attentive service department. They addressed my car’s concerns in an efficient manner. Car returned sparking. More

by gianakoso
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Padron
Jun 03, 2024 -

Johnson Volvo Cars Durham responded

Thank you for sharing your experience! We're glad our service department at Johnson Volvo Cars Durham could efficiently address your car's concerns and return it sparkling. We appreciate the positive feedback!

June 01, 2024

Thank you Johnson volvo for your service my car has needed extensive repairs and they have gone above and beyond. I would like to extend a huge thanks to Julia! More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia front service representative
Jun 03, 2024 -

Johnson Volvo Cars Durham responded

Thank you for the kind words! We're delighted to hear that Julia and our team at Johnson Volvo Cars Durham provided exceptional service. We appreciate your support!

May 31, 2024

Excellent service staff. Very professional, efficient and prompt. Especially appreciated the video detailing the car inspection. More

by Jatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Harrell, Joel Padron, Mike Stevens, , Anna Haddock
Jun 03, 2024 -

Johnson Volvo Cars Durham responded

Jatkins, we're delighted to hear you appreciated the service and video inspection at Johnson Volvo Cars Durham. Thanks for sharing your positive experience!

April 01, 2024

Easy to work with. Our rep Forest was on the ball and made things happen quickly. More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 01, 2024 -

Johnson Volvo Cars Durham responded

Thank you for your 5 star review! We look forward to serving you again at Johnson Volvo.

March 23, 2024

Very helpful professional and nice. Joel was great and listen to us. We appreciate the excellent service More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Padron
Mar 25, 2024 -

Johnson Volvo Cars Durham responded

Thank you for your 5 star review! We are happy to hear you had a great experience with our team at Johnson Volvo.

March 22, 2024

We love our 2024 Volvo XC 90 Recharge, and along with that, we loved our experience with Johnson Volvo of Durham. In particular, we truly appreciated working with Tom Higgins, both on the sales and the f More

by raecho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Haddock
Mar 25, 2024 -

Johnson Volvo Cars Durham responded

Thank you for taking the time to share your great experience with us! We appreciate your kind words about our team member, Tom, as well. It was our pleasure to serve you at Johnson Volvo!

March 22, 2024

Very simply stated- Johnson Volvo Durham has it all - Great staff great service great experience! More

by TP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Holland
Mar 25, 2024 -

Johnson Volvo Cars Durham responded

Thank you for your wonderful feedback!

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