Johnson Subaru of Cary

Smooth Purchase I visited Johnson Subaru to get information on possibly buying a new Forester. Vince Blackman handled our purchase and Bill Thomas extended an offer I I visited Johnson Subaru to get information on possibly buying a new Forester. Vince Blackman handled our purchase and Bill Thomas extended an offer I found fair. The whole process from start to finish was smooth and well handled. I commend both of them for the way we were treated and the deal we were offered. Thanks! More

Excellence I have brought my Outback to your dealership since new for the recommended service. I'm always greeted immediately followed by a brief chat with the I have brought my Outback to your dealership since new for the recommended service. I'm always greeted immediately followed by a brief chat with the service rep. You have never failed to get it right the first time. I can leave with the confidence that I won't return for 6000 miles. With 60000 miles in two years, I've had many trips to Cary. By the way, your coffee and snacks enhance the experience. More

Subara Forrester 2016 Service I am sure it is no surprise; Nathan Shidler is a STAR! He was a big help during my 12/21 service event. I had a flat tire and Nathan was able to I am sure it is no surprise; Nathan Shidler is a STAR! He was a big help during my 12/21 service event. I had a flat tire and Nathan was able to get me in without an appointment and made arrangements for a loaner car until the service was completed. The flat tire was not able to be repaired because of the location of the bolt and tire wear. A decision was made to replace all four tires and to perform the 30,000 mile service while my vehicle was in the shop. I have been using this Sabaru Service Center location for 7 years and have never had a bad experience. Doug Weatherspoon More

Friendly staff, well-managed facility I purchased from Johnson Subaru because they let me know when they were taking delivery of the car I wanted and then worked with me to ensure I was sa I purchased from Johnson Subaru because they let me know when they were taking delivery of the car I wanted and then worked with me to ensure I was satisfied with the price and options. More

Highly recommend. The salesman was very knowledgeable about the models I was interested in. He was patient and willing to answer every question posed. He was interested The salesman was very knowledgeable about the models I was interested in. He was patient and willing to answer every question posed. He was interested in making sure I was getting the car I wanted. He remained friendly and kind throughout the entire process. More

Godfrey is a great rep for your company come on this is not a high school essay. Godfrey is a great rep for your company. Josh I think is his name is somewhat shady as a finance person. T come on this is not a high school essay. Godfrey is a great rep for your company. Josh I think is his name is somewhat shady as a finance person. Tore up the 2.9% deal I had with Godfrey and offered one with approx 6.1% loan. More

A happy car-buying experience We drove to Cary to look at a certified Outback at Johnson Subaru and ended up buying a new 2017. However, there was no pressure to do this, it was ac We drove to Cary to look at a certified Outback at Johnson Subaru and ended up buying a new 2017. However, there was no pressure to do this, it was actually my idea to look at the 2017 before we bought the certified car. Godfrey Okenabor and Braden Wilkerson worked with us. They were both friendly, patient, and both had a good sense of humor. After we signed all of the papers for the 2017, we got to talking about the car we were going to sell, and ended up selling it to Johnson. So it was a long day and we were exhausted by the time we drove home, but we felt good about how things turned out. Godfrey and Braden were great to work with and the other staff we encountered (particularly the women at the desk) were helpful and pleasant. More

Had an issue with my oil light I was very pleased with my service with my Outback. I would like Jay N to be recognized for his help with my car. He was very knowledgeable with the i I was very pleased with my service with my Outback. I would like Jay N to be recognized for his help with my car. He was very knowledgeable with the issue that I was having with my Subaru. He explained to me exactly what was going on with it. It was taken care of in a timely manner. I have to drive some distance but, I feel Johnson Subaru has given me outstanding service. Thank You Subaru. More

Easy going and no pressure. Very enjoyable experience. Vincent was eager to help us understand the features of the Outback. During the first test drive we chatted and discussed different makes and models Vincent was eager to help us understand the features of the Outback. During the first test drive we chatted and discussed different makes and models of cars. He was very knowledgeable and explained things thoroughly. He also pointed out several unique features of the vehicle. Never did we feel pressured to make a decision. We did discuss possible term and conditions for a potential sale, but again he did not pressure us in any way. It was almost hard to believe that such an experience was possible. We did not buy on the first visit which is sort of a policy of mine. He totally respected that! Bottom line is that if you want to shop with no pressure, feel respected as a customer, and know that your satisfaction is on the top of the list, then this is the place to show for your Subaru! More

Quality Work Nathan was very quick and efficient. I brought my car in for a 90K service at 6:30 pm (the website let me schedule it!) He respected my time (and hi Nathan was very quick and efficient. I brought my car in for a 90K service at 6:30 pm (the website let me schedule it!) He respected my time (and his and his tech as well), so before I could really even negotiate with Nathan, he had me in a loaner and said I could pick my car up the next morning... No charge, so no longer than I was in the door, I was out and on my way. Not to mention the quality work the tech did. I told Nathan that I needed my thick rubber floor mats replaced, so I was going to go to the parts department when I picked my car up the next day. He went and got them from the service department and put them in my car, so when I did pick my vehicle up the next morning, it was pay the invoice and right back out the door. The also honored their coupons and did try to overcharge with any unneeded services. I will keep coming back with service like this. More