Johnson Subaru of Cary

Fantastic. I've bought 12 cars from dealers over the last 15 years or so (yes, I have a problem - but there are worse addictions that I also have). This was a f I've bought 12 cars from dealers over the last 15 years or so (yes, I have a problem - but there are worse addictions that I also have). This was a fantastic experience. - They actually made sure they had the car here before I came in (I've had dealers lie about stock to get you there and then try and talk you into a different car). - Bobby was honest about the buying process, and willing to negotiate to get to a payment I was happy about, and set honest expectations for things like what the interest rate and payment terms would be. (I had a dealer in Phoenix make me come back and resign for a shorter term because they "couldn't do that interest rate for that long" - so much for getting the payment I wanted). - They were up-front about the add-on options - so no surprises about whether or not a warranty or maintenance package is included. (I had one dealer in SoCal make me finance more than I needed to with a promise they'd write me a check for the difference - which took them almost 6 weeks to cut). - The finance guy helped choose a maintenance and warranty package that made sense for me instead of just trying to sell the most expensive options. (I had a dealer try to tack on $5,000 worth of additional cost just for oil changes and some "free" detailing). - They were quick to get me into service to get some of the new car stuff taken care of (roof racks, etc...), and that went as smooth as could be. (I've had dealers promise loaners "every time you get your car serviced", only to find out they are always short on loaners.) To top all that off, they had lunch delivered for us while we worked out the paperwork. Awesome. I waited a few days to write this to make sure there wasn't anything odd that came up after the sale, but nothing shady like that happened here, just a great car buying experience. More

Second Great Subaru Experience Bobby was a pleasure to work with. He is very knowledgeable, honest and he made sure we were happy with our choice. I highly recommend working with hi Bobby was a pleasure to work with. He is very knowledgeable, honest and he made sure we were happy with our choice. I highly recommend working with him or the others at Johnson Subaru More

Great Experience Bobby was fantastic. He greeted us immediately when we arrived, was friendly and took the time to show me all of the great features of the vehicle. I Bobby was fantastic. He greeted us immediately when we arrived, was friendly and took the time to show me all of the great features of the vehicle. I highly recommend him. More

Snazzy Red Forrester! Bobby was a very responsive and accommodating salesperson. He was extremely knowledgeable and friendly in addition to having a cheerful disposition. H Bobby was a very responsive and accommodating salesperson. He was extremely knowledgeable and friendly in addition to having a cheerful disposition. He worked diligently and patiently to ensure I was happy with the deal we reached. I have nothing but praise for Bobby and his service. My only suggestion for improvement would be to find means to shorten the final process of acquiring a vehicle, i.e., speed up the final paperwork! Thank you, Bobby, for all of your help! More

First Subaru and loved the experience Chris Williams was one of the best salesman I have run into. I wasn't there to deal with him but he was helpful, attentive, knowledgeable and zero pr Chris Williams was one of the best salesman I have run into. I wasn't there to deal with him but he was helpful, attentive, knowledgeable and zero pressure. He took time to listen was awesome with his discussion of what his impressions were of the Subaru's that he had available. If this wasn't the best experience anyone ever had then it was in the top 5!! Thanks Chris, I hope you get to read this. More

Purchase of outback Excellent service. Bobby went out of his way to accommodate us. Even pizza! Very pleasant to work with. After comparing with other dealerships prices Excellent service. Bobby went out of his way to accommodate us. Even pizza! Very pleasant to work with. After comparing with other dealerships prices and tactics Johnson Subaru was by far the best More

EXCELLENT CUSTOMER SERVICE FROM Dustin Nguyen, INTERNET SPEC I came here today to write a review on Dustin Nguyen ! He is a Internet Sales and Leasing Consultant for you guys and has treated me with the utmost r I came here today to write a review on Dustin Nguyen ! He is a Internet Sales and Leasing Consultant for you guys and has treated me with the utmost respect when it comes to email exchange and overall customer service skills. The minute I emailed about my interest, he immediately got in touch with me and has still kept in contact with me when it comes to the car buying process. So far he has been there every step of the way and has made me dedicated to proceeding ahead and purchasing a Subaru Ascent over a Jeep Grand Cherokee. I can’t wait to come into the dealership and purchase my car but as of right now, speaking with Dustin has been a great help ! More

Top Notch Care I started looking for a new car in April. I had always been a "Honda person" but my husband bought a Subaru that’s been great, and he liked Mark Dems I started looking for a new car in April. I had always been a "Honda person" but my husband bought a Subaru that’s been great, and he liked Mark Demsko the Johnson Subaru salesman. So I went to Johnson Subaru. Mark was not available that day so I spoke to Bobby Clamage. Bobby listened to what I wanted in a car and patiently showed me lots of models and features. Eventually we decided that the Forester suited me best but the 2018 model did not have Apple Car Play. Bobby knew it was getting redesigned and suggested that I wait a few months for the new 2019 model. I waited, looking around at other cars in the meantime. I went back this week, met Bobby and tentatively picked out a new 2019 Forester. When I returned for a second look at the car, Bobby was with another customer but Mark Demsko jumped right in and gave me a full tour of the vehicle. Afterwards Bobby, my husband and I finalized the decision. My husband and I are pleased with our purchase from Johnson Subaru. We felt that we received very thoughtful advice from Bobby and Mark on both the car and the options we selected. Even Stephanie Johns, who handled the financial end, was very nice and easy to work with. Although the car is still too new for me to give a real review, I want to say how happy we are that we dealt with Johnson Subaru. Bobby Clamage, Mark Demsko and Stephanie Johns made the process very easy. More

Great Experience! Bobby was awesome! He explained all the car features and made each step of the process run smoothly. He made sure I was happy with the price, financin Bobby was awesome! He explained all the car features and made each step of the process run smoothly. He made sure I was happy with the price, financing and most importantly I love my new Legacy. Thank you! More

Pleasure to work with ! Bobby was a pleasure to deal with, we had so much fun and he made the whole process of getting a new vehicle less stressful. We were only shopping aro Bobby was a pleasure to deal with, we had so much fun and he made the whole process of getting a new vehicle less stressful. We were only shopping around for a new vehicle and the weather was rainy and it really was an unpleasant day to be test driving vehicles but we hit it off with Bobby and he made the whole experience be great. He made sure we were happy with everything and we got our new car the same day we test drove it. Thanks Bobby ! More