Johnson Subaru of Cary
Cary, NC
Filter Reviews by Keyword
By Type
Showing 318 reviews
Great Experience from a Dealershio for the most part Bobby was excellent at explaining the features and throughout the whole process. He was not pushy at all but rather I felt I was doing most of the pus Bobby was excellent at explaining the features and throughout the whole process. He was not pushy at all but rather I felt I was doing most of the pushing to get things going on the purchase. Regarding the financing, I could have done with less pushiness from Brian and his superior. I get that they receive commission based on how many extra packages I buy, but when I said no the second time and kept encountering resistance it was uncomfortable. Appropriately explain the options and then respect the customer’s autonomy next time, rather than perpetuate the stereotype of “pushy salesman.” That being said Brian was generally friendly, along with the rest of the staff. Overall a good experience. More
Bobby was great Bought a forester. Bobby was wonderful- honestly answered all questions, got answers from others when he didn’t have them, took lots of time to show m Bought a forester. Bobby was wonderful- honestly answered all questions, got answers from others when he didn’t have them, took lots of time to show me all the features of the car. More
A wonderful experience while purchasing a vehicle. I had the pleasure of working with Patrick when purchasing my vehicle. He was very professional and knowledgeable in his product. He was truly interes I had the pleasure of working with Patrick when purchasing my vehicle. He was very professional and knowledgeable in his product. He was truly interested to find out what I liked and wanted in a vehicle. I would recommend him to anyone to see about a vehicle purchase because he genuinely cares about the people he is working with and doesn’t make it a stressful event. If I purchase another vehicle, I will definitely find him to sell it. Thank you to him and Stephanie ( in finance). More
Knowledgeable, fair and friendly In August of 2018 my husband and I purchased a Subaru Legacy from Patrick at Johnson Subaru in Cary. He made the process easy; he’s knowledgeable, str In August of 2018 my husband and I purchased a Subaru Legacy from Patrick at Johnson Subaru in Cary. He made the process easy; he’s knowledgeable, straight-forward and friendly. Neither my husband nor I felt any pressure at any point of the process - and believe me when I say, we took our time coming to a decision! Through it all, Patrick remained a pleasure to work with. We enjoyed working with him so much that when a neighbor was looking to buy a Subaru, we referred her and she, too, had a great experience with Patrick. So! When, five months after buying our Legacy, my husband was hit and the car was totaled, of course we went back to Johnson Subaru and Patrick. And once again, we had an excellent experience. We couldn’t be happier with our new Outback and after two car-buying experiences with Patrick, I can recommend him with even more confidence. It never feels like he’s trying to make a sale; instead, it feels like he’s trying to get you into the best car for you, your family and your budget. More
Stellar service! Had the pleasure of working with Bobby at Subaru in Cary. My husband and I were in a bit of a bind, with not much time to spare when we decided to loo Had the pleasure of working with Bobby at Subaru in Cary. My husband and I were in a bit of a bind, with not much time to spare when we decided to look into a Subaru. Bobby made the entire experience easy, fast, and quite enjoyable, so much so that we returned to purchase a second vehicle with him shortly after the first! On both occasions, he was very well-informed on the particular model we were interested in, and allowed us to really test the waters during our test drive. If you are looking to purchase a Subaru, or any new vehicle for that matter you WILL NOT regret visiting Bobby at Johnson Subaru. We thank him for such a genuinely pleasant experience!!! More
You’d be a fool not to buy a car here I was hesitant going into this purchase because it is such a huge investment and it can be nerve racking. But the team at Johnson Subaru made it so ea I was hesitant going into this purchase because it is such a huge investment and it can be nerve racking. But the team at Johnson Subaru made it so easy and stress free. Their kindness and care made this experience absolutely wonderful. More
Recent Outback Purchase Reed Hopkins was our salesperson and he was exceptional! This was the best experience that we have ever had at any dealership. I would recommend Reed Reed Hopkins was our salesperson and he was exceptional! This was the best experience that we have ever had at any dealership. I would recommend Reed and the dealership without hesitation. Great job. More
Great experience friendly salesperson. My sales person was very friendly and maser certain I got everything I wanted for a reasonable price. Would highly recommend for your car buying needs My sales person was very friendly and maser certain I got everything I wanted for a reasonable price. Would highly recommend for your car buying needs. More
Best Car Buying Experience Ever We were contacted by several dealerships and by far yours is the nicest, least pushy yet made several invitations via email to check out your inventor We were contacted by several dealerships and by far yours is the nicest, least pushy yet made several invitations via email to check out your inventory. Super clean building with organized layout. We could not have asked for a better salesman to work with. Bobby is kind, thoughtful, and does what he says he will do! It's easy to see that Bobby likes what he does which made it fun to work with him. His number 1 concern was to make sure we were getting our needs met by getting to know us just enough to match us up with the right model and options. He knows his products. I am so happy we decided to go to Johnson Subaru of Cary. More
Leased a 2019 Outback Bobby was more than helpful, funny, and knowledgeable at every step of the process. I couldnt have asked for a better experience. I'd reccomend him to Bobby was more than helpful, funny, and knowledgeable at every step of the process. I couldnt have asked for a better experience. I'd reccomend him to anyone interested in looking into a Subaru. More