Johnson Hyundai of Apex

Started the process online and got approved for the car I wanted upon arrival the car was ready to go .....a few pages to sign ....1,,2,3 no harassing calls ,texts or messages no pushy sales tactics just inf wanted upon arrival the car was ready to go .....a few pages to sign ....1,,2,3 no harassing calls ,texts or messages no pushy sales tactics just informative options to choose from fitting to my personal needs . DONE !!!!! HIGHLY RECOMMEND THIS DEALERSHIP More

It was quick and easy I already knew what vehicle I wanted and they had it ready literally at the front door before I arrived. Staff was friendly and easy to talk to. wanted and they had it ready literally at the front door before I arrived. Staff was friendly and easy to talk to. More

I had an outstanding experience purchasing a car from Gustavo. His expertise and professionalism were evident throughout the process. Gustavo's friendly approach, coupled with his in-depth knowledge of t Gustavo. His expertise and professionalism were evident throughout the process. Gustavo's friendly approach, coupled with his in-depth knowledge of the vehicles, made my decision-making easy. He went above and beyond to ensure I got the best deal possible. I highly recommend Gustavo for anyone seeking a seamless and enjoyable car-buying experience. More

Our salesman was knowledgeable and professional. He answered all of our questions without using high pressure responses He answered all of our questions without using high pressure responses More

Damion Green is the one you want to look for. We just bought our 3rd new car from Johnson Hyundai and Damion always makes sure we are taken care of. We just bought our 3rd new car from Johnson Hyundai and Damion always makes sure we are taken care of. More

My salesman, Mike, listened to my concerns and understood my needs. He was personable, professional and kind. my needs. He was personable, professional and kind. More

This is my 2nd Kona. This one is also brand spanking new, a 2023. Had an issue that occurred from the tropical storm rains of 9-23-23. Btw, this was also my birthday; rui This one is also brand spanking new, a 2023. Had an issue that occurred from the tropical storm rains of 9-23-23. Btw, this was also my birthday; ruined. Had owned the car for 3 months, 3. Left my vacation 2 days early anticipating this dealership was going to assist me. Couldn't have been more wrong. Neither this dealership nor Hyundai will cover my repair. Both are willing to lose potentially additional thousands of dollar sales over $500 repair. They eventually caved and worked with me on price but it should have been free to me. This issue would have never occurred if Hyundai had built the undercarriage better. The plastic in question is hard and thick. Water should never have been able to rip that piece. Hyundai said not a warranty issue; dealership said it's the customer's issue. I will never purchase from this dealership again and am really on the fence about additional Hyundai purchases. Neither the corporation nor the dealership care enough to take care of their clients. If you're considering a Hyundai, know that the bumper to bumper years long warranty has a lot of "but not in the case of" clauses, and the dealership just wants to sell the car. Taking care of you after the fact, not done. I spoke with someone who works for a Nissan dealership and he was appalled at the lack of customer care, particularly from this dealership. I honestly just want to return the Kona and buy something else from another dealership. More

This dealership was great at helping me pick out the car I wanted and helped me order it from Hyundai. They were patience, honest, and upfront about pricing. I left the dealership feeling great about the pu I wanted and helped me order it from Hyundai. They were patience, honest, and upfront about pricing. I left the dealership feeling great about the purchase I made. More

Zero Customer Service For Known Defect In 2022/23 Tucson Engines. There is a known defect in the engines of 2022/2023 Tucson Hybrids and Plug-in Hybrids. (And any other Hyundai or Kia HEV/PHEV with the Engines. There is a known defect in the engines of 2022/2023 Tucson Hybrids and Plug-in Hybrids. (And any other Hyundai or Kia HEV/PHEV with the 1.6L turbo engine.) It appears that Hyundai has released at least two software updates to try and fix this issue. I have been unable to get any assistance from Johnson Hyundai to have this issue addressed. The problem is that gasoline gets into the engine oil, but the engine never gets hot enough, for long enough, to “boil” off the gasoline. This results in the oil being diluted by gasoline, causing a reduction in lubrication and increased engine wear. I did speak with Jack Sheridan, the Johnson Hyundai Service Manager, when I had my oil changed in mid-March. He said he didn’t want to engage with Hyundai and ask about the software updates until I received the lab test results on my oil. Those results showed over 5% dilution of my engine oil by gasoline after just 3,000 miles. The recommended maximum dilution for any gasoline engine is 2.4%. Since then, I have called Mr. Sheridan eight times and left six voicemail messages over the course of two weeks. I have sent two e-mail messages to Mr. Sheridan and the general manager, Ryan Meagher. The only response I received was a voicemail message from Mr. Sheridan after the first e-mail message, asking me to call again. I am an active member on three Hyundai 2022/2023 Tucson owner forums. Most all the owners love their Tucsons, but almost all the owners who have had to work with a Hyundai dealership for service issues beyond simple oil changes have been frustrated and disappointed by the experience. More

They took real care of me ,thanks to Michael Nguyen for his patience with me checking out the car I wanted , thanks , good place to find a car 👍 his patience with me checking out the car I wanted , thanks , good place to find a car 👍 More