Tommy is helpful and helped me with my lease. He is definitely an earnest salesman there and worth talking to.

Cameren and team at JH have always been flexible with a can do attitude, technically sound and friendly. They are professionals and have managed extremely well through the construction and expansion phase. Cant wait to see what the place looks like when they are all done. Highly recommend JH and Cameren. Best, Sid !

Very happy with our recent experience buying a new Tucson from Tommy at Johnson Hyundai of Apex. Honored online pricing we had done ahead of time, with very little pressure to add on extras. Assisted us with going over features in the car and linking up phones etc. We also received some follow up calls to see if we had questions, etc.

My service adviser, Cameren, was great. I left my car at 9 am, Sept. 14, 2026. She said they would do a recall item & check the automatic braking computer & get back to me. At 4 pm, I got a text that said the recall was done but the tech was still doing the abs system diagnostic. It would probably be 6pm or after. I said I’d be over 15 min after hearing back from Cameren. She texted to come at around 6pm. So we came over. The dept was closed looking. There was one man in the the area. He got Cameren & she brought my car. She said the recall was done & the module needs replacing. She did not give me any paperwork or prices or anything. She said they would research the price & how long to order it & get back to me. I called back 2 weeks (approx) later. Followed up with Cameren. She was surprised I hadn’t heard back. She said she’d get the info. She texted me the estimate & that it would take 4 days to get. For me to call make my appt, etc. I have not. I am really unhappy with the service I received…except for from Cameren. These last 2 years of Johnson Hyundais move to Aoex has been horrible. I am looking for a different brand of car to buy since I have to go to Clayton or Durham to get good service, perhaps. I have been a loyal client since 2011. I’m about done ready to move on!!!

Great service during and after purchase of our Hyundai Tucson by Moe S. Explained all the features to us electronically challenged seniors.

To start, I want to point out that good customer service isn't just about the vehicle purchase—it’s also about how you are treated after the sale. Unfortunately, this dealership does not understand what customer service truly means. It seems they only care about making the sale, after which they make life difficult for you in the service department. Trying to schedule a simple oil change appointment takes an eternity. Furthermore, even when they know a warranty is about to expire, they schedule appointments as far out as possible, causing customers to lose coverage. To receive a good review, a dealership must deliver quality customer service across all areas. True service isn't just speaking politely; it requires a genuine commitment to helping the customer.