Johnson Hyundai of Apex

I bought a used 2020 Mazda from Johnson Hyundai and was treated well. The salesman, Mike Nguyen, and the sales manager worked with me on the price and also taking care of various small repairs on the car. treated well. The salesman, Mike Nguyen, and the sales manager worked with me on the price and also taking care of various small repairs on the car. I believe they were truly doing their best to make me satisfied and ensure the vehicle was in good condition. Mike did a great job communicating during the whole process. I would look here again for my next car - either new or used based on how I was treated as a customer! More

It was a great experience purchasing a new car from Johnson Hyundai, everyone was very nice! Johnson Hyundai, everyone was very nice! More

We finalized vehicle and everything was almost done and when we went there for few signatures they came back and said we need to redo the loan approval process. We waited there 2 hours and they came back a when we went there for few signatures they came back and said we need to redo the loan approval process. We waited there 2 hours and they came back and said that loan is not approved for the rate what they quoted earlier buy they can give for higher rate which was not feasible for us. We sold out old car outside as it was everything finalized but they started all this process again and saying they cannot give . I requested them that I will pay full amount with check but for that also they are not ready to accept. They literally made us stand without car now . We are not happy with them at all !!! Very bad experience!! Salesman is not having clear information as well as the finance manager no one having clarity. More

It was quick and easy I already knew what vehicle I wanted and they had it ready literally at the front door before I arrived. Staff was friendly and easy to talk to. wanted and they had it ready literally at the front door before I arrived. Staff was friendly and easy to talk to. More

Started the process online and got approved for the car I wanted upon arrival the car was ready to go .....a few pages to sign ....1,,2,3 no harassing calls ,texts or messages no pushy sales tactics just inf wanted upon arrival the car was ready to go .....a few pages to sign ....1,,2,3 no harassing calls ,texts or messages no pushy sales tactics just informative options to choose from fitting to my personal needs . DONE !!!!! HIGHLY RECOMMEND THIS DEALERSHIP More

I had an outstanding experience purchasing a car from Gustavo. His expertise and professionalism were evident throughout the process. Gustavo's friendly approach, coupled with his in-depth knowledge of t Gustavo. His expertise and professionalism were evident throughout the process. Gustavo's friendly approach, coupled with his in-depth knowledge of the vehicles, made my decision-making easy. He went above and beyond to ensure I got the best deal possible. I highly recommend Gustavo for anyone seeking a seamless and enjoyable car-buying experience. More

Our salesman was knowledgeable and professional. He answered all of our questions without using high pressure responses He answered all of our questions without using high pressure responses More

Damion Green is the one you want to look for. We just bought our 3rd new car from Johnson Hyundai and Damion always makes sure we are taken care of. We just bought our 3rd new car from Johnson Hyundai and Damion always makes sure we are taken care of. More

My salesman, Mike, listened to my concerns and understood my needs. He was personable, professional and kind. my needs. He was personable, professional and kind. More

This is my 2nd Kona. This one is also brand spanking new, a 2023. Had an issue that occurred from the tropical storm rains of 9-23-23. Btw, this was also my birthday; rui This one is also brand spanking new, a 2023. Had an issue that occurred from the tropical storm rains of 9-23-23. Btw, this was also my birthday; ruined. Had owned the car for 3 months, 3. Left my vacation 2 days early anticipating this dealership was going to assist me. Couldn't have been more wrong. Neither this dealership nor Hyundai will cover my repair. Both are willing to lose potentially additional thousands of dollar sales over $500 repair. They eventually caved and worked with me on price but it should have been free to me. This issue would have never occurred if Hyundai had built the undercarriage better. The plastic in question is hard and thick. Water should never have been able to rip that piece. Hyundai said not a warranty issue; dealership said it's the customer's issue. I will never purchase from this dealership again and am really on the fence about additional Hyundai purchases. Neither the corporation nor the dealership care enough to take care of their clients. If you're considering a Hyundai, know that the bumper to bumper years long warranty has a lot of "but not in the case of" clauses, and the dealership just wants to sell the car. Taking care of you after the fact, not done. I spoke with someone who works for a Nissan dealership and he was appalled at the lack of customer care, particularly from this dealership. I honestly just want to return the Kona and buy something else from another dealership. More