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Johnson Hyundai of Apex

Apex, NC

4.5
1,810 Reviews

1405 Vision Drive

Apex, NC

27523

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Showing 1,810 reviews

April 05, 2025

Even with the dealership transferring over the course of a long, involved repair for our vehicle, Jeremy and the management and service department of Johnson Hyundai were champions on our behalf. HIGHLY HI More

by Lifeisfuller
Recommend Dealer
Yes
Employees Worked With
Jeremy Baker, Jack(former Service Mgr.),Ryan (former GM)
Apr 07, 2025 -

Johnson Hyundai of Apex responded

Thank you for the glowing recommendation! We're delighted to hear that Jeremy and our service team at Johnson Hyundai of Apex provided such exceptional support during your vehicle repair. We appreciate your trust in us and look forward to serving you again!

April 04, 2025

I highly recommend Hyundai, especially Jose Diaz and his group of mechanics who fixed my car! I was impressed with their professionalism and customer service! More

by Lourdes Aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Diaz
Apr 04, 2025 -

Johnson Hyundai of Apex responded

Lourdes, thank you for recommending Jose Diaz and the team at Johnson Hyundai of Apex! We're delighted to hear about your positive experience with our service department. Safe travels ahead!

Apr 04, 2025 -

Lourdes Aguirre responded

My hope in good professional people is back! Thank you so much for your help!

March 08, 2025

Service was provided promptly. Transportation was provided. Jeremy was courteous and polite. I will continue to use them for future service. More

by mscollins0453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 10, 2025 -

Johnson Hyundai of Apex responded

We're delighted to hear that Jeremy and the team at Johnson Hyundai of Apex provided you with prompt service and transportation. Thank you for your continued trust in us, we look forward to serving you again!

March 06, 2025

Justin was wonderful to work with and made the experience easy and enjoyable. Johnny helped ensure both parties walked away satisfied. Would definitely recommend and will come again for my next vehicle. More

by jchartrand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Johnny Barbaro
Mar 06, 2025 -

Johnson Hyundai of Apex responded

We're delighted to hear that Justin and Johnny made your experience at Johnson Hyundai of Apex enjoyable! Thank you for recommending us, and we look forward to assisting with your next vehicle purchase.

March 06, 2025

Great service performed in a timely manner. Also it was easy to make an appointment. I will return to this dealership for future repairs. More

by ccshaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 07, 2025 -

Johnson Hyundai of Apex responded

We're delighted to hear that you had a great experience with our service team at Johnson Hyundai of Apex! It's wonderful knowing the appointment process was smooth and efficient for you. We look forward to assisting with any future repairs!

March 04, 2025

Justin was very helpful in finding the vehicle I wanted and the color I wanted, Was able to get it sent to the dealership from a dealership in SC. He helped me go over all the features in the Santa Cruz More

by TonyO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Brodie - 5 stars
Mar 05, 2025 -

Johnson Hyundai of Apex responded

We're delighted to hear that Justin was able to assist you in finding the perfect Santa Cruz at Johnson Hyundai of Apex, Tony! It's great knowing he helped with all the features and made your experience a positive one. Enjoy your new ride!

February 14, 2025

No high pressure. Salesman knew the product well and worked with us well Product essentially sold itself More

by Williamguyhardin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe lankford?
Feb 14, 2025 -

Johnson Hyundai of Apex responded

We're delighted to hear that you had a great experience with our team at Johnson Hyundai of Apex. It's wonderful to know the process was smooth and pressure-free for you! Enjoy your new vehicle!

February 13, 2025

Matt was very helpful in helping me resolve and understand the issues. He even had them bring another Tucson from the lot to confirmed what he was showing me More

by philrampolla
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Service Advisor
Feb 13, 2025 -

Johnson Hyundai of Apex responded

Phil, we're delighted to hear that Matt was able to assist you effectively at Johnson Hyundai of Apex. Thank you for sharing your experience with us!

February 05, 2025

Rhyzauni has been great to work with , she has been helpful and informative and it’s always a pleasure doing business with her . More

by Ricky.curtis1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhyzauni
Feb 06, 2025 -

Johnson Hyundai of Apex responded

Ricky, we're delighted to hear that Rhyzauni provided such helpful and informative service at Johnson Hyundai of Apex. Thanks for sharing your experience!

January 07, 2025

The service department needs customer service coaching. Service mgr never returns responds to issues anytime. More

by Jacksonjennifer78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Service Manager, Johnny Barbaro, Frank Irizarry, Phill Guins, Matt Brzozowski, Katelyn Paul
Jan 08, 2025 -

Johnson Hyundai of Apex responded

It's disappointing to hear about your experience with our service department. We strive for timely and effective communication, so it's concerning that this wasn't the case during your visit. We would like the opportunity to address this further. Please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com, so we can address these issues and improve our service moving forward. Thank you.