Johnson Hyundai of Apex
Apex, NC
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My son went to buy his first car- sales people were great- financing department, and no return call from manager was unacceptable! The day after purchasing car, called and said could get lower interest great- financing department, and no return call from manager was unacceptable! The day after purchasing car, called and said could get lower interest rate from finance department- thought that was great, told my son (first time car buyer) to go sign, not aware that they increased car price 1,000. for the lower rate. He did not question as I told him to go- so 6.00 a month lower monthly payment increased price of car 1,000. No return call after speaking with manager! Live and learn, but no excuse -have your financing set up before you walk in door-and if first time car buyer , watch your back More
Shareef has sold my dad two vehicles (second being mine) and I praise him for it very much as my dad is not an easy man to deal with. Shareef was very patient and curdiest at all times. He is very professio and I praise him for it very much as my dad is not an easy man to deal with. Shareef was very patient and curdiest at all times. He is very professional and full of product knowledge which is sadly not common elsewhere. You feel as if he really cares for you and your needs and that is why my dad returned to him. My dad has lots of questions and Shareef is quick to answer or will return a call in a timely manner. More
Do not deal with Johnson Hyundai. The cars are lemons and the customer service is almost as bad. Stay away! You will certainly regret purchasing a Hyundai. the customer service is almost as bad. Stay away! You will certainly regret purchasing a Hyundai. More
Great service. We came in the first weekend spur of the moment. Not ready to buy. Rabah took our info and gave us his card. We came back the next weekend (they arrived early for us since the Cowboys were p moment. Not ready to buy. Rabah took our info and gave us his card. We came back the next weekend (they arrived early for us since the Cowboys were playing that afternoon! ;-) and some of the process had already been started. The models of the car we were interested in were all lined up along the front drive -- waiting for our test drive. When we got down to price and making the deal they tried to move quickly and accommodate our budget. Even though we missed the game (which was recording at home) all in all it was a great experience. We love the car! Thanks Rabah! More
Shareef was the reason we bought the car from Johnson Hyundai. He was personable, polite, and was not "high pressure" like some of the other salespeople in the Triangle area at other dealers. Even thou Hyundai. He was personable, polite, and was not "high pressure" like some of the other salespeople in the Triangle area at other dealers. Even though we finalized the deal late on a Friday night, Shareef took his time to explain all the functions within the vehicle. My wife was impressed with Shareef as well. We would like to deal with Shareef when we look for a new car for her in a few months. I was very close to buying the car from another dealership out of state. Johnson Hyundai beat the deal. I was surprised. I did feel pressured into buying a couple of the warranties. I'm sure Greg was just doing his job. I should have been better prepared for this. I purchased the warranties and then decided against them the next day. When I went in to the dealership to tell them about deciding against taking the warranties the next morning, it had already been filed and I was told to come back a few days later. I did so and was told that the credit for the warranties would not come through for 6 to 8 weeks. This has me very concerned. From my understanding, I'll be making payments with the warranties already in the financing until the money is credited to me in approximately two months. Other than this concern, I highly recommend this dealership. I do recommend that people go into the financing part of buying a new car with eyes wide open in regards to the warranty side of things. More
Went in for a test drive of the Sonata and was greeted and helped by Rabah, who was very courteous and professional throughout our time there. The negotiations went very smooth, with no badgering, as pro and helped by Rabah, who was very courteous and professional throughout our time there. The negotiations went very smooth, with no badgering, as promised. Rabah even stayed a couple of hours past closing time to guide us through until the very end. Overall a very pleasnt experience. I definitely will recommend Rabah and Johnson Hyundai to my friends. More
We went to Johnson Hyundai because of a car that I found online. I was greeted and assisted by our salesman, Mark. He was great. He showed us the car that we wanted to see and seems well informed about i online. I was greeted and assisted by our salesman, Mark. He was great. He showed us the car that we wanted to see and seems well informed about it. He had a great, friendly personality and didn't pressure us (like salesmen at other dealerships.) He just seemed like a genuine person. The car pretty much sold itself. It was a used model just over our budget. They were able to get the car into our budget, which was awesome. We initially came in with a pre-approved loan, but their finance department found us a better rate. They take pride in all of their cars, even the used stock--which I didn't see at other dealerships. When we drove off of the lot, our car looked brand new. We'll definitely be back and will be referring Mark to anyone who's in the market for a car. More
From the minute I walked into Johnson Hyundai the advice support and information was outstanding. During my test drive the sales consultant Mark Demkos was not only gracious but helpful in every detail.in a support and information was outstanding. During my test drive the sales consultant Mark Demkos was not only gracious but helpful in every detail.in all my years of buying automobiles I have never had a better buying experience More
Brent's Brinkley's sales's skills were superior. I purchased a 2013 genesis coupe. It was the second car I have purchased from him within a four month period. (first car was elantra for my daughter- purchased a 2013 genesis coupe. It was the second car I have purchased from him within a four month period. (first car was elantra for my daughter- i co-signed for her. Brent is Great salesman and professional businessman. The finance person, David Saporita was great also. Thanks More
I had a great experience at Johnson Hyundai. I sent an email early in the morning requesting information about a car I was interested in and I received an email back within a half hour from John Bowman, t email early in the morning requesting information about a car I was interested in and I received an email back within a half hour from John Bowman, the internet director. John was very pleasant, friendly and scheduled an appointment for me to come and see what the dealership had available. John was very knowledgeable about Hyundai cars and he showed me both used and new cars as well as options for leasing and buying. Basically, John was interested in helping me find the right car and the best deal possible without being pushy, condescending or making me feel like if I did not do what he thought was best, I was making the wrong decision. John treated me like I was his only customer and stayed very late that evening to complete the paperwork for my purchase. Also, Finance Manager, David Saporito, was extremely professional, pleasant and like John, was not pushy, and he did pressure me in to an extended warranty like I had happen to me at another dealer. When I had to return after my purchase to complete some additional paperwork because my payment went down (Yes, they had me come back TO LOWER MY PAYMENT!), John and David treated me like I was their only customer and answered all of my questions. To summarize, if you want a simple, stress free car buying experience, John, David and the Hyundai team at Johnson Hyundai will make sure this happens for you. I have purchased many cars over the years and this was my best experience yet! More