
Johnson Hyundai of Apex
Apex, NC
Filter Reviews by Keyword
By Type
Showing 1,802 reviews
Best Salesman, Best Price, Best experiance Second car sale managed by Shayan Samsam and he proved that the experience last year was no fluke. Knowledge of the product (and the competitors line Second car sale managed by Shayan Samsam and he proved that the experience last year was no fluke. Knowledge of the product (and the competitors line)gives you full confidence that you are getting the right vehicle for your situation. Finance Dept (Kevin)was great too. More
Great Wonderful experience had a lot of compliments on my new car too. I am so pleased with the price and the car itself. Very nice ride hope to keep it ove Wonderful experience had a lot of compliments on my new car too. I am so pleased with the price and the car itself. Very nice ride hope to keep it over 100,000 miles ! More
Great experience! Beginning to end My wife and I have purchased vehicles from Johnson Hyundai in the past. The sales staff and service staff are top notch and the service area exceeds My wife and I have purchased vehicles from Johnson Hyundai in the past. The sales staff and service staff are top notch and the service area exceeds my needs when my vehicle is being serviced. More
Friendly People They treat you like a friend, and not in a fake way as you might experience in some dealerships. They are quite thorough in getting you just the righ They treat you like a friend, and not in a fake way as you might experience in some dealerships. They are quite thorough in getting you just the right vehicle for your needs. I found the quality of the Elantra I purchased to be superior to what I expected. More
We bought a car for our daughter. We went to buy a car for our teenage daughter. The salesman Mark did an excellent job of explaining our options. He went out of his way to make the pu We went to buy a car for our teenage daughter. The salesman Mark did an excellent job of explaining our options. He went out of his way to make the purchase and delivery special for our family. More
Sales staff great, service department not so much. The sales staff were professional and polite. Since purchase the service department has been a nightmare to deal with though. I would buy another car The sales staff were professional and polite. Since purchase the service department has been a nightmare to deal with though. I would buy another car here but I will not be having them do the maintenance. More
The whole experience! As you all know you pay a fee for the company to make the calls for insurance and pay off of your loan. I had to make theses calls. The salesman was r As you all know you pay a fee for the company to make the calls for insurance and pay off of your loan. I had to make theses calls. The salesman was rude! I was told the if I needed to make a payment within two weeks of the sale to do so. After a month of owning the car they had still not payed off my other vehicle. I had to call them and my other loan company to get this handled. This was the worst car buying experience. I wish I would have went somewhere else and possibly paid more for the car I bought and had a much better experience. I will NEVER purchase another car from Any Johnson dealership in Cary again! More
not great deal I found the dealership to be nothing special at all. Our salesman, Ray, was very friendly but the others in management were typical car sales managers I found the dealership to be nothing special at all. Our salesman, Ray, was very friendly but the others in management were typical car sales managers. I wanted them to match the price of a comparable vehicle I has seen on line. They would not do it. I could have beaten their price with another dealer if I had the time and patience to invest. I thought a 5 and a half hour process is way too long when you have cash in hand. I like the Santa Fe Sport a lot but felt like a better deal was in order, given the fact that I was buying a 2014 model when the 2015's were right there on the lot. I say do your homework and shop around. Don't expect anything special from Johnson Hyandai. They didn't do me any favors at all. More
Looking for a Hyundai? Go to Johnson Hyundai of Cary!! Great customer service!! I got a new 2015 Sonata for a great deal. The Sales guy (Zack) was awesome!! Not pushy at all. Very smooth. No pressure at Great customer service!! I got a new 2015 Sonata for a great deal. The Sales guy (Zack) was awesome!! Not pushy at all. Very smooth. No pressure at all. I actually took a friend the following week to purchase a Hyundai and we had the same treatment!! More
A horrible experience for me. I worked up with this dealer outside of a network for which I'm a member. They said they could match the pricing.they got pretty close, and on Labor D I worked up with this dealer outside of a network for which I'm a member. They said they could match the pricing.they got pretty close, and on Labor Day, I went to go purchase the vehicle. There were some hiccups but by the end of the day I was ready to purchase. I was told to go ahead and wait a couple of days and we would complete the deal on about two days later. When I went back to the dealership I had the check in my hand, and was ready to complete the purchase. However, when I spoke with the dealer, he price has increased by over a thousand.when I asked why, I was told it was because a certificate had expired.they refused to honor their mistakes, and refused to give me any of the deal sheets, or information that we had worked on. They cleaned at the deal Sheets were for internal use only, even though they are required to give me a written estimate by law. I left the dealership, and purchased my vehicle somewhere else. I would not recommend this place. I spent a lot of time working with these folks, there was quite a bit of confusion during the process because I felt they were trying to rush, and they do not honor their commitments. More