
Johnson Hyundai of Apex
Apex, NC
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Splendid! The car shopping experience can be overwhelming and stressful. At Johnson Hyundai it was great. Brianna and Ivan did a great job following up with me The car shopping experience can be overwhelming and stressful. At Johnson Hyundai it was great. Brianna and Ivan did a great job following up with me without the hassle. Ivan provided all the information I needed about the vehicle, warranty and reviews. I truly appreciate his patience and dedication. Mr James, at the Finance Dept, was very pleasant and didn't hesitate to explain avery single detail. I am very happy about my experience and looking forward to enjoy my car... and the little present they left for me inside my new car! More
Good , everyone was professional. We are satisfied. Merry Christmas! We will see you for our first oil change. Thank you for your consideration and help wi , everyone was professional. We are satisfied. Merry Christmas! We will see you for our first oil change. Thank you for your consideration and help with our purchase. More
Johnson Hyundai to the Rescue After a horrendous experience at Sport Durst in Durham, NC, where I was being swindled by the manager, I chose to head over to Johnson Hyundai to see After a horrendous experience at Sport Durst in Durham, NC, where I was being swindled by the manager, I chose to head over to Johnson Hyundai to see if I could get a better deal on a 2016 Tucson FWD Limited with the Ultimate package included. Needless to say, Ivan took great care of me. He did not try to play games with the numbers. I expressed what my budget was, and Ivan & Kevin kept the OTD price below it. They were kind and transparent. I saved roughly $3,000 compared to the pricing the Sport Durst was offering. I would definitely recommend this them! I left Sport Durst feeling used and taken advantage of, but Ivan and Kevin made this purchase a pleasurable and exciting experience! More
Listened to my needs The service department was wonderful when I brought in my former vehicle. They listened to my concerns and assessed the problems with my vehicle. Whe The service department was wonderful when I brought in my former vehicle. They listened to my concerns and assessed the problems with my vehicle. When I expressed concerns about the lack of responsiveness from another dealership who had provided service on my vehicle, and my need for a dependable vehicle, they asked if I would like a referral to their sales department. The sales department was very responsive and listened to my needs. They helped me to get into my new vehicle quickly. More
Car Buying Experience Offset Stress of Drunk Driver Accident I needed a car right away after my car was totaled in a wreck with a drunk driver on the day before Thanksgiving! I didn't mention ANY of this to the I needed a car right away after my car was totaled in a wreck with a drunk driver on the day before Thanksgiving! I didn't mention ANY of this to the Internet Sales Manager, Dawn Gilbert, when I contacted her on Thanksgiving Day. I only told her I needed a 2016 Elantra with Bluetooth, but she helped me as if my need for a car was her #1 priority! Dawn was extremely responsive to every phone call and email. She finalized my deal over the phone and was endlessly patient and calm. Dawn Gilbert processed my payment to hold my chosen car and sent me a comprehensive email with everything listed that I would need to finalize purchase. When I got to Johnson Hyundai at my appointment time on Tuesday, 12/1 at 11:00 AM, Dawn greeted me warmly, and the Product Specialist, Shareef Abdelhalim, handled processing of my purchase paperwork calmly and efficiently. He gave my spouse and me his full attention, expressing appropriate & sincere concern and compassion when we told him about the drunk driver who had totaled our 2009 Elantra. James Edmonson, your finance manager (who went over all options with us and finalized payment terms for our car purchase), was engaging, sincere, and kind. He made the whole experience of handing over lots of money as pleasant and FUN as possible! And then Shareef took over again to introduce me to my amazing new car, showing me all its bells & whistles -- and getting that all-important Bluetooth connected with my phone. I love the car. I love Johnson Hyundai. I only wish y'all would open another branch of Johnson Hyundai in Wake Forest, NC, where I live! I look forward to seeing you again when I bring my car back for its first service! MERRY CHRISTMAS to the wonderful crew at Johnson Hyundai of Cary! More
Will Be Back Very friendly and welcoming. Friendly and clean environment. Was there way longer than I wanted but the financing person over the salesman will bring Very friendly and welcoming. Friendly and clean environment. Was there way longer than I wanted but the financing person over the salesman will bring me back again. More
Johnson Hyundai is Great w/ Great Cars & Their People I was so glad to have a positive experience with Johnson Hyundai! The sales person, Matt Brzozowski, was highly knowledgeable and patient. I had a s I was so glad to have a positive experience with Johnson Hyundai! The sales person, Matt Brzozowski, was highly knowledgeable and patient. I had a situation of negative equity in my existing car but the finance work of Nguyen made it happen, and helped me out. I was so pleased to leave with the car I wanted at a price I can manage! Excellent team! More
Good car Very good car. I had good experice. Santa Fe is better than I expected. Hyundai is doing a good job and moving to right direction. May come back for n Very good car. I had good experice. Santa Fe is better than I expected. Hyundai is doing a good job and moving to right direction. May come back for next purchase. More
Good selection and knowledgeable sales person. I think that Ivan was a good fit for my wife and I. We never felt pressured into buying a different model, as we did research and visited other dealer I think that Ivan was a good fit for my wife and I. We never felt pressured into buying a different model, as we did research and visited other dealers in the area. I think Johnson has a very attractive facility. More
Great I had just totaled my car and didn't know what to do. I called James the finance genius at hyundai. He told me to come in. When I got there Yolanda i I had just totaled my car and didn't know what to do. I called James the finance genius at hyundai. He told me to come in. When I got there Yolanda introduced herself and everyone was so polite and courteous. Their attitudes helped me to calm down in my stress. They had some cars picked out for me that would work in my budget and told me what they needed from me to get me in a car. I was in my car within a week. My Hyundai Sonata was everything I needed. It's just for me. Thank you Yolanda and James and thank you hyundai for a continued amazing experience. More