Johnson Hyundai of Apex
Apex, NC
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I had an incredible experience with salesman damion! Mac greeted me the day before and scheduled a test drive for the morning. I feel lucky to have been paired with damion. He went on the test drive with me greeted me the day before and scheduled a test drive for the morning. I feel lucky to have been paired with damion. He went on the test drive with me, helped to get the price point down, and actually sat down and looked at several other cars from competitors to fairly evaluate and help me make the best choice for me. I overlooked major details about the other cars that would have made them a poor fit and I would have wasted a lot of time. I am so glad he was able and willing to take the time to research those details. He made everything so easy. I had to leave part of the way through the process and he went through the trouble of prepping everything so that after my meeting i was able to sign and complete the process in a flash and he had the car detailed and ready with a bow on it waiting for us out front upon arrival! frankie and willie also helped me to get a warranty and coverage that fit my comfort level. It is the best car buying experience i have ever had. I highly recommend johnson hyundai of cary and especially damion for a salesman, who truly LISTENED and was genuinely interested in what was best for me! More
If Damion Green were listed in the dictionary; one word would come to mind… OUTSTANDING! Also, the finance team worked; what seemed, seamlessly behind the scenes for me. As a matter-of-fact, they all br would come to mind… OUTSTANDING! Also, the finance team worked; what seemed, seamlessly behind the scenes for me. As a matter-of-fact, they all brainstormed to a flowing confluence; which did what no other car dealership could, or would do. Although, my credit did not show proper substantiation to get me the Hyundai I was after; Damion Green and the team did not disappoint! I am now the grateful owner of a 2019 Chevy Cruze; and I’m loving it! I will be sure to revisit the dealership; and Damion for my next car! More
What a incredible experience and personnel, since I arrived to the dealer everything was smooth and easy, Manny Castro the sales representative gave us an incredible day with his great and gentle atten arrived to the dealer everything was smooth and easy, Manny Castro the sales representative gave us an incredible day with his great and gentle attention, even a Pizza he bought to my hungry kids. More
Mark helped me get my car in 2018 and made a process I was super nervous about very smooth. Manny helped me get my new car this year and made sure I got the exact color I wanted. Thank you! was super nervous about very smooth. Manny helped me get my new car this year and made sure I got the exact color I wanted. Thank you! More
MANNY CASTRO - patient, smart, kind and very helpful with no pressure, starting with the test drive through the purchasing process and then his follow up. Very grateful for that service. Also special shout no pressure, starting with the test drive through the purchasing process and then his follow up. Very grateful for that service. Also special shoutouts to ROB HARTMAN, as he led me through insurance process and SHAREEF ABDELHALIM, who led me through the car payment process. All these men were smart, polite, very helpful and all followed up with care and respect. Thank you Johnson Hyundai. These fellows were terrific. Keep up the excellent service. More
Manny Castro was very helpful and was very kind. During the sales there was no pressure into buying the different vehicle and he helped get the most for our trade-in. the sales there was no pressure into buying the different vehicle and he helped get the most for our trade-in. More
Manny was great to work with. From the get go to the very end of the transaction, Manny made the entire buying experience a pleasant one. He was able to work with our budget and got us where we needed to be. end of the transaction, Manny made the entire buying experience a pleasant one. He was able to work with our budget and got us where we needed to be. We are very happy with the service and the purchase! We’d definitely recommend Manny and Johnson Hyundai of Cary. More
We really enjoyed our experienced with Mark Priest at Johnson of Cary. He didn't pressure us, was patient with our questions, and ultimately seemed to have our best interests in mind. Overall, the most p Johnson of Cary. He didn't pressure us, was patient with our questions, and ultimately seemed to have our best interests in mind. Overall, the most pleasant buying experience I've had. More
I went in expecting to not be leaving with a new car given that I planned on making (and sticking) to a very specific offer. While I didn't quite get what I tried to haggle for, I think that Manny did h given that I planned on making (and sticking) to a very specific offer. While I didn't quite get what I tried to haggle for, I think that Manny did his best to get as close to that as possible (while not being too irritated with my stubbornness I think). Once I decided to go through on the purchase, the paperwork was super easy to go through and James was very helpful and friendly. Overall, the experience was very pleasant, and while this is my first new car purchase it was not the first time dealing with a car dealership other than CarMax, and I was very happy that no one tried to pressure me into any extra purchases/features. More
Took our Genesis G80 in for tire rotation and oil change etc.... made an appointment was there 15 min early it took 75 min to complete. Upon leaving down the interstate the car made a noise similar to havin etc.... made an appointment was there 15 min early it took 75 min to complete. Upon leaving down the interstate the car made a noise similar to having a flat. Rubber grinding down, we pulled over on the side of the interstate in the grass. Looked under the car and realized the undercarriage cover was hanging down scrubbing the road. Called the service dept. and they connected us to the service manager who didn’t answer, left him a voice mail. Called back to service and Crystal was helpful in getting us in contact with service while sitting on the side of the road! Drove back and addressed the problem with service manager. While he was apologetic he implied that the damage to the other two panels (there are 3) had previously been damaged. Not connected to this incident. This car is a 2018 with 17,000 miles. While he agreed to replace all 3 parts at their cost, It was insulting to be told our driving caused the damage. In a previous service with another Hyundai dealer, in Burlington NC they forgot to secure the drivers seat to the floor after repairs to the heated seat. When I stopped at a red light the seat came forward. The bolts were on the floor behind my seat. Needless to say I’m not a fan of Hyundai service and it doesn’t seem to matter where you take your car. The next service done will be when they drive to my home to pick it up. I won’t drive an hour each way for service. As far as Covid there was NO cleaning of the interior of the steering wheel or seat. Is that too much to expect? Most other dealerships are doing a minimal interior clean. More