Johnson Hyundai of Apex

Service was provided promptly. Transportation was provided. Jeremy was courteous and polite. I will continue to use them for future service. Transportation was provided. Jeremy was courteous and polite. I will continue to use them for future service. More

Justin was wonderful to work with and made the experience easy and enjoyable. Johnny helped ensure both parties walked away satisfied. Would definitely recommend and will come again for my next vehicle. easy and enjoyable. Johnny helped ensure both parties walked away satisfied. Would definitely recommend and will come again for my next vehicle. More

Great service performed in a timely manner. Also it was easy to make an appointment. I will return to this dealership for future repairs. Also it was easy to make an appointment. I will return to this dealership for future repairs. More

Justin was very helpful in finding the vehicle I wanted and the color I wanted, Was able to get it sent to the dealership from a dealership in SC. He helped me go over all the features in the Santa Cruz and the color I wanted, Was able to get it sent to the dealership from a dealership in SC. He helped me go over all the features in the Santa Cruz and helped me set them up. More

No high pressure. Salesman knew the product well and worked with us well Product essentially sold itself Salesman knew the product well and worked with us well Product essentially sold itself More

Matt was very helpful in helping me resolve and understand the issues. He even had them bring another Tucson from the lot to confirmed what he was showing me understand the issues. He even had them bring another Tucson from the lot to confirmed what he was showing me More

Rhyzauni has been great to work with , she has been helpful and informative and it’s always a pleasure doing business with her . helpful and informative and it’s always a pleasure doing business with her . More

The service department needs customer service coaching. Service mgr never returns responds to issues anytime. Service mgr never returns responds to issues anytime. More

I've been waiting for the check from the sale of my car for over a month. At signing, I was told a check would arrive in 8-10 days. The salesperson, Damion, and several managers are not returning my calls, for over a month. At signing, I was told a check would arrive in 8-10 days. The salesperson, Damion, and several managers are not returning my calls, email, or text. I am also still waiting on the touch up kit that was supposed to be mailed to me. The spare key I was provided does not go to the car I purchased and no one is offering a solution (my contract states I was receiving 2 keys to the car). Now let's talk about the Johnson Hyundai Difference. This is an almost $2k charge added to purchasing a pre-owned vehicle from this store. I was told the fee could not be waived because the car had been detailed inside and out and a preventative sealant had been put on the interior seats. The general manager told me it was like buying a new car at a pre-owned price. It was dark by the time we were driving home and I did not notice any issues. The next morning I discovered the center console had the previous owner's personal information inside, plus trash which included used tissues. The interior ceiling has a large orange stain and the passenger seatbelt was dirty. I called my salesperson and was told he would notify the maintenance department. I emailed a manager inquiring about a full or partial refund and they never replied back. Needless to say I have been very unhappy with this dealership and purchase of this vehicle. I regret selling my Honda and will never buy another used Hyundai again. More

Service Department is very accommodating. I’m have a disability preventing me from driving. The service department is very accommodating offering me home pickup and delivery after service. Th I’m have a disability preventing me from driving. The service department is very accommodating offering me home pickup and delivery after service. They keep me informed of service needs. I’m very pleased with the service I get from my service tech, Jeremy and the tech staff. More