Johnson Hyundai of Apex

I've been waiting for the check from the sale of my car for over a month. At signing, I was told a check would arrive in 8-10 days. The salesperson, Damion, and several managers are not returning my calls, for over a month. At signing, I was told a check would arrive in 8-10 days. The salesperson, Damion, and several managers are not returning my calls, email, or text. I am also still waiting on the touch up kit that was supposed to be mailed to me. The spare key I was provided does not go to the car I purchased and no one is offering a solution (my contract states I was receiving 2 keys to the car). Now let's talk about the Johnson Hyundai Difference. This is an almost $2k charge added to purchasing a pre-owned vehicle from this store. I was told the fee could not be waived because the car had been detailed inside and out and a preventative sealant had been put on the interior seats. The general manager told me it was like buying a new car at a pre-owned price. It was dark by the time we were driving home and I did not notice any issues. The next morning I discovered the center console had the previous owner's personal information inside, plus trash which included used tissues. The interior ceiling has a large orange stain and the passenger seatbelt was dirty. I called my salesperson and was told he would notify the maintenance department. I emailed a manager inquiring about a full or partial refund and they never replied back. Needless to say I have been very unhappy with this dealership and purchase of this vehicle. I regret selling my Honda and will never buy another used Hyundai again. More

Service Department is very accommodating. I’m have a disability preventing me from driving. The service department is very accommodating offering me home pickup and delivery after service. Th I’m have a disability preventing me from driving. The service department is very accommodating offering me home pickup and delivery after service. They keep me informed of service needs. I’m very pleased with the service I get from my service tech, Jeremy and the tech staff. More

Mr.Jordan(Javidan) did great job for me I will recommend him with my friends . him with my friends . More

Promised service was not completed as they claimed, and required returning vehicle for service completion. Service department did not answer phone calls or return phone messages. required returning vehicle for service completion. Service department did not answer phone calls or return phone messages. More

I put my 2016 Sonata in for service due to no brakes, engine idles 15 mph and paid for a diagnostic test ..The total bill 1600 + and the car still don't work and they don't know why.... the southeastern engine idles 15 mph and paid for a diagnostic test ..The total bill 1600 + and the car still don't work and they don't know why.... the southeastern division of Hyundai sucks and the class action engine lawsuit they don't abide by if you're black... More

We experienced car trouble 200 miles from home. The dealership was very understanding to my needs. The service was very good ! The dealership was very understanding to my needs. The service was very good ! More

We were traveling on vacation when we had engine trouble. Johnson Hyundai were able to diagnose the problem. In order for us to travel back home we had to rent a car and they helped with that. While they re Johnson Hyundai were able to diagnose the problem. In order for us to travel back home we had to rent a car and they helped with that. While they repaired our vehicle they kept us informed by text message every step of the way and were very efficient. More

Nice place to look for a new car! The dealership is big and clean. Edward is very helpful and professional. Definately a great car buying experience! The dealership is big and clean. Edward is very helpful and professional. Definately a great car buying experience! More

The service advisor took a personal interest in making sure the repairs were completed correctly and quickly. Very pleased sure the repairs were completed correctly and quickly. Very pleased More

I dealt with Wael throughout my purchase and found him to be very professional and I feel he went the extra mile to assist me in getting the details I needed to make my purchase. I would purchase any and all be very professional and I feel he went the extra mile to assist me in getting the details I needed to make my purchase. I would purchase any and all future vehicles from him and Johnson Hyundai. More