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John Thornton Chevrolet

Lithia Springs, GA

4.5
3,345 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,345 reviews

October 03, 2022

2023 C8 Broke down 6 miles from driving off the lot. Check Engine light on also Hill Assist malfultion. First oil change at 500 miles had to wait 2 week to get an appointment. My wife waited 5 hour More

by FRANKLINK488
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryon Steinke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario was very helpful , Dino Hill, Veronica Gomez
September 30, 2022

The experience wasn’t pleasant. I didn’t like the whole experience. nothing professional, sorry. More

by LABELLERO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marva Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Yebra
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2022

Everyone was great and very professional in making sure that I got everything I needed to closing my desk for my CORVETTE. When I came to sign my paperwork, the process was smooth and all the questions ans More

by IBJRUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Yebra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Cummings
September 30, 2022

Great customer service! I was very pleased with purchasing and services render. I will definitely do more car purchases with them! More

by JDEERING3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Estepan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

The Sales Rep, Molly, provided excellent service and was very responsive to my follow up questions. More

by LYNN.THIBODEAUX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly
September 28, 2022

I was quite satisfied with the service, as everything was carried out to my liking. More

by patriciawallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Myrick
September 26, 2022

I love John Thornton. People don’t understand how much they go out of their way to make customers happy. They have to wait 5 minutes longer and trash them. This dealership More

by DONNAHAAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener, Mike Cuquejo, Eric Rivera, Brenden Boyd
September 26, 2022

Very informative and helpful with customers. They explained everything and helped set up apps and more More

by DRESMALIK10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Yebra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Hill, Cody Hill
September 26, 2022

Everything would be great, if I could just get my second set of keys. I have been calling weekly since we bought the vehicle. More

by CAROLKENNEDY.COM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Yebra
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2022

Absolutely horrible service! Parts and service is a complete joke, either you have to schedule an appointment 2 weeks in advance and leave you car for three days or do as the att More

by Alegria.l.c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Ramsdell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Yebra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dino Hill, Bill O'Hara
Sep 24, 2022 -

John Thornton Chevrolet responded

Thanks for the feedback. I will let the service department know of this immediately. Very important. Did Dino, Bill, Dan and Derek give you a bad experience in sales? I noticed your ranking of them individually. They normally all are stellar in customer service in sales. They normally are 5 stars. Is that correct?

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