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John Thornton Chevrolet

Lithia Springs, GA

4.5
3,351 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,351 reviews

October 30, 2023

Great job from my service guy! Technician left traces of oil near my cap under the hood. Technician also left the oil change sticker paper in my cup holder. It only takes a second More

by JERMAINEGREENSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry. Don’t know the name
Nov 02, 2023 -

John Thornton Chevrolet responded

I will let the technician know on this. Thanks for letting us know.

October 30, 2023

The Chevy dealership is always so kind and explains everything so I can understand. They are awesome. More

by Krismann4us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
Nov 02, 2023 -

John Thornton Chevrolet responded

Thanks so much

October 26, 2023

Great service appointment for 45K service on my 2020 Blazer. Also put on new Michelin tires (at about the same cost as a large membership warehouse) and did 4-wheel alignment, all in less than 5 hours. More

by stan.everettpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

John Thornton Chevrolet responded

Thanks!!!!

October 25, 2023

My initial visit didn’t go very well, but Derek Yebra fixed that. Very happy with my experience at John Thornton Chevrolet & even happier with my new Camaro! More

by FRANKZEE43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Yebra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Myrick, Brad Hunt
Nov 02, 2023 -

John Thornton Chevrolet responded

Congrats!!!! Enjoy your new ride!!

October 24, 2023

Did a great job worked me in when they knew we had travel to ways to get there More

by WILLRUSS3RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill O'Hara
Nov 02, 2023 -

John Thornton Chevrolet responded

Thanks!!!

October 23, 2023

There was lots of confusion from a customer service standpoint even before I arrived. I finally reached a very helpful rep. When I arrived, however, the confusion continued. I was told my recalls would More

by CHRISLASALLE0223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

John Thornton Chevrolet responded

thanks for your feedback.

October 23, 2023

Not happy that I had to take my truck to discount tire to get the sensors reset. This is the first time I have ever been disappointed in my service. More

by ccibrokers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
Nov 02, 2023 -

John Thornton Chevrolet responded

Hmmm I will look into this. Sorry on this.

October 22, 2023

Sale Person Mr. Clyde Springer had Excellence Customer Service.. Strickland needs more Manners@ not irritated. More

by TAKEHEED333
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
2.0
This rating includes all reviews, with more weight given to recent reviews.
Clyde Springer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

John Thornton Chevrolet responded

Noted. Thanks for your feedback.

October 21, 2023

Bradley Hunt was phenomenal. He was very laid back and low pressure. The truck I bought had an issue with the windshield washer. They got it fixed with no issues Could not be ha More

by REGRESSION012001
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Hunt
Nov 02, 2023 -

John Thornton Chevrolet responded

No pressure. All fun. As it should be. Thanks for your business.

October 20, 2023

Excellent customer service, and I’m always appreciated. I will recommend to all my friends More

by CTYLIMO
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener, Eric Rivera, Brenden Boyd
Nov 02, 2023 -

John Thornton Chevrolet responded

Thanks for your kind words.

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