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John Thornton Chevrolet
Lithia Springs, GA
3,352 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,352 reviews
November 30, 2023
It was a easy and nice process everybody was supportive especially Clyde thank y’all so much especially Clyde thank y’all so much More
by MARLEYSONARLEY
Verified CustomerEmployees Worked With
November 29, 2023
Service is fine. A few issues with the customer service at the service department with one person but thats about it. I've been coming here since 2015 with both of my A few issues with the customer service at the service department with one person but thats about it. I've been coming here since 2015 with both of my chevys. The one problem i have is it just takes to long to schedule an appointment. 2 weeks to schedule an oil change is ridiculous. Byron has always been great when i come for an oil change Need more techs or at least more doing the smaller things like an oil change. But this is how you lose customers, you can go down the street for the same service in 30 mins. Small issue. I have multiple cars so I can always wait for the appointment but others may not be able to. But, overall, love the dealership. Just hire more techs More
by TRAVISDLYONS6
November 29, 2023
It was a pleasurable experience at John Thornton Chevrolet. Salesman was very helpful, and knowledgeable. Chevrolet. Salesman was very helpful, and knowledgeable. More
by GROSE211
November 28, 2023
I live in Texas, so I will find a service dealership there. But if I lived in Ga I would use Thornton's service department (I lived near Thornton Chevrolet for 15 years). there. But if I lived in Ga I would use Thornton's service department (I lived near Thornton Chevrolet for 15 years). More
by 938BELLSOUTH
November 28, 2023
I'm currently seeking to fill a racial discrimination case against this dealership. On November 27 2023 @ approximately between 1100-1120. I arrived to John Thorton Chevrolet from an hour and a half driv case against this dealership. On November 27 2023 @ approximately between 1100-1120. I arrived to John Thorton Chevrolet from an hour and a half drive from Buford GA /Suwanee area. Apon arriving to the dealership and exiting my vehicle, I was complemented and asked multiple times if I was interested in trading in my vehicle (1500 Chevrolet Badlander custom a 98k truck) I stated No! But during my interaction with the sales associate I let him know that I would be trading in my C7 corvette.I then informed the sales associate my reasoning for visiting the establishment and asked for directions to utilize the restroom. Before even seeing the vehicle (BMW M6 2018), I was asked to give my information to the sales associate.. Might I remind you I have not even looked at the car nor have had a walk around to determine if I'd like to proceed further. After being baggered into giving my information (DL, photo I.D. Name, address) I came to the realization I'd have to present this information anyway to obtain a test drive as I have many times with other dealership given such information to test drive the vehicle. After entering my information into the computer and making a copy of my D.L. the sales associate processed to get the keys asked me to meet him out front (car was already for viewing infront of the building in a secured lot but you were able to walking around it ect). The associate arrived with the vehicle, parking it by the side entrance door. As I await, I approached the vehicle and started looking over it (inspecting exterior and underneath the hood engine compartment, rear exhaust, and listening to the motor). The sales associate called another associate out to help him put the vehicle in the park. After asking some mechanical questions and giving him information to put the vehicle in park, etc. I then wanted to proceed with the test driving of the vehicle. The sales associate proceed in asking me questions , which I felt had nothing to do with the sale of this vehicle. Such questions like "have you ever bought or owned BMW before ect He then stated he'd have to check with the manager to see if a test drive was possible because it is a high end car (48k with 48k miles +, BMW M6). I felt racial discrimination against during this process. As the associate went in to ask, I got up set and left to my 98k truck. As I was leaving, he ran after me along with the financial manager and asked why I was leaving. I told him because yall were full of xxxx. Grabbed the keys, brought the vehicle around, and prepared me for a test drive, asking me questions that had nothing to do with the sale of this vehicle, etc. When the accounting manager asked the associate why I leave he told them that I did not like the vehicle and I was not interested. I immediately stopped my vehicle and corrected him, letting me know that his associate just lied. I LEFT BECAUSE I WAS RACIALLY DISCRIMINATE AGAINST as if I could not afford the vehicle or steal it. Later I received a call from the GM trying to clean up the situation saying taking my information down before viewing the vehicle and asking questions like that is protocol and he was just trying to get to know me. After that the phone hung up and I have not heard anything back. So yes, I'm going to sue them for Racial Discrimination ect. I served this country with honor with 17 years of active duty, 4 combat tours, disgusting service awards, and metals. I HAVE NEVER FETLT LIKE THIS EVER IN MY LIFE! I've lived all over this world and done many things. PURCHASED MANY MOTORCYCLE, CARS, Trucks ECT AND NEVER WENT Through any of this in my life Purchasing a vehicle. WHAT A BIG SLAP IN THE FACE AND A THANK YOU FOR YOUR SERVICE!!!! More
by Sean P
Employees Worked With
November 24, 2023
They made it easy to sell my truck. Went to Steve Rayman dealer first. The max they offered my was 27k after going back and forth and telling they I was going to John Thornton they fina Went to Steve Rayman dealer first. The max they offered my was 27k after going back and forth and telling they I was going to John Thornton they finally offered to give me 28k. When I got to John Thornton, Allen was easy to to work with. He was easy to relate to as well. They gave me the asking price and made the transaction quick. More
by R.HAZAEL
November 23, 2023
Start to finish…overall great experience! ! Adriana was exceptionally great. From the time we entered the door until we finished the entire staff was superb. ! Adriana was exceptionally great. From the time we entered the door until we finished the entire staff was superb. More
by A.EWATTS
November 22, 2023
I really enjoyed my services at John Thornton Chevrolet. The Sale person was very professional and very courteous to our needs. The financial advisor was for helpful with our needs and keeping us in our The Sale person was very professional and very courteous to our needs. The financial advisor was for helpful with our needs and keeping us in our payment plan. More
by ATOUTLAW3
November 21, 2023
My man Clyde Springer was professional abd kept me updated on the build and arrival of my Silverado 1500. Excellent and professional communication. updated on the build and arrival of my Silverado 1500. Excellent and professional communication. More
by DOCVILLE
