John Thornton Chevrolet

Purchase a new suv. A salesman was available as soon as we arrive, we told him what we were looking for, Leonard was ready to serve. easy to talk to and very helpful. A salesman was available as soon as we arrive, we told him what we were looking for, Leonard was ready to serve. easy to talk to and very helpful. More

Professional, courteous, and timely I've used three other local Chevy dealers. John Thornton is simply the best. They were honest, friendly, and made an effort to set my expectations a I've used three other local Chevy dealers. John Thornton is simply the best. They were honest, friendly, and made an effort to set my expectations accurately. I would certainly and absolutely use them for even the most complicated services. They replaced my transmission in less than 2 weeks from diagnosis, ordering, and replacing. The car has been perfect ever since. The General Manager, Dan Ramsdell, went to bat (on my behalf) with GM to ensure I was satisfied with my new purchase despite being initially defective. He got me a free 100K, 5 year extentended bumper-to-bumper warranty (on GM's dime) because he wanted to make sure that I continue to purchase Chevy's. For his work, John Thornton will be my DEALER OF CHOICE. More

New traverse 3rd vehicle we've bought from john thornton and Bill O'Hara has been our sales person every time. We request him each time because he gives great serv 3rd vehicle we've bought from john thornton and Bill O'Hara has been our sales person every time. We request him each time because he gives great service. More

My experience It was good but after one month I purchased the car they had to come to to get the car I traded and the same person that helped me buy the car when he It was good but after one month I purchased the car they had to come to to get the car I traded and the same person that helped me buy the car when he called about the car that I was trading he was so rude.. I felt offended More

Problem Solved & Service Advisor Jarod is Great I would like to give a very big, appreciative THANK YOU to my Service Advisor Jarod & anyone else who worked on my car. Excellent customer service fro I would like to give a very big, appreciative THANK YOU to my Service Advisor Jarod & anyone else who worked on my car. Excellent customer service from Jarod From the time I dropped my car off, during the month wait, AND when I picked it up my vehicle. He was very friendly, actively listened to my concerns, gave knowledgeable thoughts about my issues, and he provided answers to all of my many questions. He was able to explain “Mechanic Talk” in a way that I could understand. He showed genuine concern, & communicated with me regarding my vehicle status well. this was a great experience especially after being very disappointed with the first dealership that “serviced” my car. I might as well have not taken it to them (Steve Rayman Chevy Smryna, Ga). I am completely satisfied with the service that I received from JOHN THORNTON and will be returning for future services. Thanks for listening. More

Great It was a great experience thank u...I will be back for another vehicle because of they hospitily and satisfication thank you so much god bless It was a great experience thank u...I will be back for another vehicle because of they hospitily and satisfication thank you so much god bless More

AWESOME SERVICE! Had to take my truck back to have a strange noise diagnosed and fixed and other than the drive there the service was great! Really liked the way my se Had to take my truck back to have a strange noise diagnosed and fixed and other than the drive there the service was great! Really liked the way my service rep. (Tim Yates) called and kept me up to date on daily progress ,was always available to ask questions ,willing to help out and very quick to respond. Made the whole experience feel a little more personal rather than just a job with a number. THANKS TIM! And the whole crew. More

Got the truck I wanted ! I had a pleasant experience. All the people I dealt with were very nice . This is the 4th vehicle I have purchased here. I will definitely be back. I had a pleasant experience. All the people I dealt with were very nice . This is the 4th vehicle I have purchased here. I will definitely be back. More

The Best Had a terrific experience!! Vic & Dino made the process seamless. The whole staff was very friendly & knowledgeable. Molly was phenomenal she went ov Had a terrific experience!! Vic & Dino made the process seamless. The whole staff was very friendly & knowledgeable. Molly was phenomenal she went over the features of the vehicle til I was comfortable. More