
John Thornton Chevrolet
Lithia Springs, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Brian I really appreciate the miles Bryon took to take care of our concerns. He patiently explained all the work needed to be done and made sure everything I really appreciate the miles Bryon took to take care of our concerns. He patiently explained all the work needed to be done and made sure everything was ok. Will be back for all work at Thornton! More
Great service My check engine light came on about 1/2 mile from the dealership so I pulled right in to have it checked, no wait at all. Jarrod was so nice and helpf My check engine light came on about 1/2 mile from the dealership so I pulled right in to have it checked, no wait at all. Jarrod was so nice and helpful and since they couldn't actually check everything that day and knowing that if the part that I was expected to need would was on order Jarrod made sure I got a courtesy rental while my car was being serviced. It only took a few days and was able to pick my car up with no hassle. More
Customer service Everyone was very friendly and helpful. My sales guy was the best, he worked with me and listened to me. My car fits me perfectly! Everyone was very friendly and helpful. My sales guy was the best, he worked with me and listened to me. My car fits me perfectly! More
Very quick and thorough Leonard did a very good job making me aware of cost, explaining in detail the nature of the autobmobile etc. Ash was also very helpful with expla Leonard did a very good job making me aware of cost, explaining in detail the nature of the autobmobile etc. Ash was also very helpful with explaining me cost as well. More
Decent experience with dealer but not with finance manager Leonard was nice and easy to work with throughout the process of buying my car. There was the usual practice of trying to upsell me on warranties and Leonard was nice and easy to work with throughout the process of buying my car. There was the usual practice of trying to upsell me on warranties and Scotchguard, etc, as well as trying to lowball my trade-in, but that is to be expected, unfortunately. However, I was made to wait an extremely long time before signing papers with the finance manager. I might have forgiven that, but no explanation or apology was given. Once I was in his office, it was still an excruciatingly long process, and I was so happy to get out of there. What actually makes me angry is that I was told that my credit would not be checked since I was financing through my credit union. I was promised that more than once. However, I got a notice a few days later that my credit had been checked by John Thornton. I e-mailed a manager and my dealer, and I have not received a reply yet. If they had replied with an apology, explanation, or compensation, I would not be writing a negative review right now. The credit check isn't such a big deal, but dishonesty is inexcusable. More
Helpful Courteous and respectful staff. Work took a while but they kept me consistently updated. Fair and good people. Definitely recommend them for service a Courteous and respectful staff. Work took a while but they kept me consistently updated. Fair and good people. Definitely recommend them for service and sales More

amazing and helpful marva was very professional and kind ! she did a wonderful job! she made sure i was in and out! she worked with me on getting the car! i love it marva was very professional and kind ! she did a wonderful job! she made sure i was in and out! she worked with me on getting the car! i love it More
Efficient and professional service. Pretty much knew what I wanted Kris was able to get it to me without any double talk or games. I didn’t feel pressured. I’m very satisfied and would Pretty much knew what I wanted Kris was able to get it to me without any double talk or games. I didn’t feel pressured. I’m very satisfied and would recommend them over most places I’ve been. More
First time buyer As a first time car buyer I contacted Amber via text in December. I was apprehensive about buying a car because I’d never done it before and my credit As a first time car buyer I contacted Amber via text in December. I was apprehensive about buying a car because I’d never done it before and my credit wasn’t the best but amber was patient with me and she kept in contact. I went in the dealership today 2/12/19 and was met by Derek Strickland at the door. Derek walked me to used cars and did everything to get me in the vehicle I WANTED, but he ended up saving me from myself and got me in the vehicle I needed and one that was best for my needs. I recommend John Thornton to anyone and ask for Derek because he’s awesome!! Thank you More
buying a new truck I called and spoke to Jessica a truck that I had seen on line and she set me up appointment to go in and speak to a salesman so when I get to the sho I called and spoke to Jessica a truck that I had seen on line and she set me up appointment to go in and speak to a salesman so when I get to the show room I go in and the first salesman that I see was VJ he introduces him self and we talk and I tell him what I was therefor and he shows me the truck and a hour and a half later I was leaving in my new truck the deal went very smooth. More