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John Thornton Chevrolet
Lithia Springs, GA
3,095 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,095 reviews
October 29, 2018
Best car buying experience I haven’t had any issues with this dealership as of yet, I would totally buy another car from here in the future, friendly service and great atmospher I haven’t had any issues with this dealership as of yet, I would totally buy another car from here in the future, friendly service and great atmosphere with highly knowledgeable employees. Service staff was friendly and helpful also. More
by jessica25harper
Verified CustomerEmployees Worked With
Michael Abernathy
Helpful October 29, 2018
Two Thumbs Up Great job on my Cruze it didn't take that long to get my car fixed,oil & tires changed and purchase a new tire again thanks! Great job on my Cruze it didn't take that long to get my car fixed,oil & tires changed and purchase a new tire again thanks! More
by sheats.kenneth
Employees Worked With
Bruce Simon
October 29, 2018
Vehicle Recall Repair Dropped off my vehicle early that morning and it was repaired before I got off work as well as they fixed the problem that I inquired about. Dropped off my vehicle early that morning and it was repaired before I got off work as well as they fixed the problem that I inquired about. More
by TOMEKAFLAGG
Employees Worked With
Other Employees :
James `DeKosta, Michael Abernathy, Mike Hemingway, Bruce Simon
October 29, 2018
New Truck Accessory The dealership service department was quick professional and courteous. Always treated great this is my go to dealership from now on. So happy I fo The dealership service department was quick professional and courteous. Always treated great this is my go to dealership from now on. So happy I found them. More
by KJBarnett
October 29, 2018
outstanding Knew what I wanted when I showed up. Was immediately taken to truck to test drive. With an hour had deal worked out with no surprises. Strait forward Knew what I wanted when I showed up. Was immediately taken to truck to test drive. With an hour had deal worked out with no surprises. Strait forward with no B.S. Would recommend to anyone. More
by ktackett0
October 29, 2018
SHADY SALE TACTICS - Riding Fine Line Between POOR and FAIR In the interest of full disclosure, let me begin by saying that I was certainly not the easiest customer of the week. Meeting my needs was challengin In the interest of full disclosure, let me begin by saying that I was certainly not the easiest customer of the week. Meeting my needs was challenging given my personal circumstances (abnormal credit situation), but they delivered. From a positive aspect, the sales team was very attentive and helpful, and the finance manager worked with me to put together a pretty fair deal. I came from out-of-town to make the purchase, so the large majority of our dealings was via telephone, which is a challenge in and of itself. Nonetheless, as I said, they delivered. The vehicle was fully detailed and ready to go, along with all the paperwork, upon my arrival so I didn't have a long wait (4 hour RT drive for me). Victor was great; however, he didn't perform the delivery orientation of the vehicle with me as I would have expected. In his defense, it was just after closing time, so I know the gentleman was ready to go home to his family, so I don't really consider this a failure in performance, but simply constructive feedback. The only reason I am giving them a "FAIR" rating as opposed to an "AVERAGE", is due to the single negative aspect below. Now, for the negative aspect of my experience. Be very mindful of the questions that you ask these folks about the vehicle you are interested in purchasing, because at times they may be tempted to use sales tactics that are nothing less than SHADY. Over the course of three days of negotiations and trying to tweak the terms of my deal, I repeatedly asked a very simple question of the sales manager - "what are the total miles on the vehicle?". Although I purchased a new, 2018 vehicle, I still wanted to know the total miles, as I assumed there would be some test drive miles. I didn't receive an answer to my question until approximately 1 hour prior to my departure from my home town to go to the dealership. The answer to my question - 2600 miles, on a vehicle that I was told was brand new with a "few test drive miles on it". These folks attempted to hood-wink me, beyond a shadow of a doubt. They somewhat rectified the situation by giving me an additional amount off the base price, but only after some argument and threatening not to come finalize the deal. The additional amount I received off the price of the vehicle still probably wasn't enough, given the situation. So, be very careful with these folks. More
by ej1085
October 29, 2018
RECALL NOTICE EVERYTHING WAS READY WHEN I GOT THERE EVERYONE WAS NICE AND OFFERED ME SOMETHING TO DRINK, TOLD ME ABOUT THE SNACKS AVAILABLE FOR MY PLEASURE EVERYTHING WAS READY WHEN I GOT THERE EVERYONE WAS NICE AND OFFERED ME SOMETHING TO DRINK, TOLD ME ABOUT THE SNACKS AVAILABLE FOR MY PLEASURE More
by ponderbunny
Employees Worked With
VJ VITUS OLUMBIA, VJ "Vitus" Olumbia Jr
October 29, 2018
Great service I loved the service I experienced. I walked in looking for a car I saw online and I walked out with that car. Thanks again. I loved the service I experienced. I walked in looking for a car I saw online and I walked out with that car. Thanks again. More
by leonbrooks85
Employees Worked With
October 25, 2018
Survey for Victor Harris My experience was very good. Victor Harris was very knowledgeable, courteous, friendly and would recommend him to other customers. Always a good expe My experience was very good. Victor Harris was very knowledgeable, courteous, friendly and would recommend him to other customers. Always a good experience at Thornton More
by Chevy guy
October 20, 2018
Phenomenal Experience We were fortunate to have worked with Shantell Peoples who is knowledgable about the vehicles and their functionality and extraordinarily helpful in o We were fortunate to have worked with Shantell Peoples who is knowledgable about the vehicles and their functionality and extraordinarily helpful in our decision making process. It was an absolute delight to work with Shantell and we HIGHLY recommend people to go see her!!!! More
by diana205
Employees Worked With
Ash Sidik, Shantell Peoples
