John Thornton Chevrolet

Camero I went in looking for a certain type of Camero and Dino made it happen. I am very happy with the new addition to my family. I went in looking for a certain type of Camero and Dino made it happen. I am very happy with the new addition to my family. More

Friendly, quick and helpful! Jarrod met us and immediately took my 2019 Equinox back for an oil change. An hour later we were back on the road heading home. Jarrod met us and immediately took my 2019 Equinox back for an oil change. An hour later we were back on the road heading home. More

Very Pleasant Experience. The repair estimates I had received from other dealers left me with little hope of a low repair cost. I was pleased with the work you performed and t The repair estimates I had received from other dealers left me with little hope of a low repair cost. I was pleased with the work you performed and the reasonable price. More

My 2019 Spark Purchase The later part of the process went very smoothly and efficiently. Initially I was told that I needed to prequalify before I would even be shown any ve The later part of the process went very smoothly and efficiently. Initially I was told that I needed to prequalify before I would even be shown any vehicles at which point I thanked the new salesperson and proceeded to my car. Ultimately Sheree quickly got me approved and I was on my way. I will say that I was never at any point made to that I was valued as an individual customer versus part of a quota attainment. More

EXCELLANT CUSTOMER SERVICE Although I had a scheduled appointment, I was in and out quickly. The waiting room was nice and clean. Everyone in the Customer Service appeared to ha Although I had a scheduled appointment, I was in and out quickly. The waiting room was nice and clean. Everyone in the Customer Service appeared to happy and ready to help you. More

Very helpful Everybody at this dealership was extremely nice and helpful! Dino was great and I would gladly recommend this dealership and will be going back when i Everybody at this dealership was extremely nice and helpful! Dino was great and I would gladly recommend this dealership and will be going back when it is time to get another car! More

Had a wonderful experience Very helpful, great experience . Staff was helpful but I didn’t receive my second car key yet. Staff has not called me and I’ve not received update wh Very helpful, great experience . Staff was helpful but I didn’t receive my second car key yet. Staff has not called me and I’ve not received update when I called. More

Normal Service Made a online appointment. Arrived about 30 minutes early. Had oil changed, tires rotated, air filter and cabin air filter replaced. Complete job c Made a online appointment. Arrived about 30 minutes early. Had oil changed, tires rotated, air filter and cabin air filter replaced. Complete job completed in 30 to 40 minutes. Had a coupon for discounted oil change. More

Positive for sales rep; not positive for support Very positive experience with Mike Walters. However, when trying to change credit card payment from one card to another, I was advised by Mike that " Very positive experience with Mike Walters. However, when trying to change credit card payment from one card to another, I was advised by Mike that "Mr. Larry" couldn't process the request. Having talked with a supervisor in customer service at Bank America Credit, that's not true. Failure to make this simple change, which I understand from Bank of America is done quite frequently, reduces my interest in dealing with Thornton in the future.. . . Such a simple unwillingness to change a transaction has colored my otherwise excellent experience with Thornton.. More

Good job Nice and friendly Customer service was excellent and eye contact any concerns they always had my answers all my questions answered love all staff and Nice and friendly Customer service was excellent and eye contact any concerns they always had my answers all my questions answered love all staff and cleanliness More