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John Thornton Chevrolet
Lithia Springs, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Always a pleasure! The staff at John Thornton Chevrolet are always a pleasure to work with! I appreciate the friendly courtesy shown! I also appreciate their willingnes The staff at John Thornton Chevrolet are always a pleasure to work with! I appreciate the friendly courtesy shown! I also appreciate their willingness to answer any questions I have and make suggestions when needed! We will be returning customers!!! More
Service Advisor and vehicle service was not good. Bought my vehicle from JTC in 2017. Have only let JTC service my vehicle and it has been A+ up until my last service on Sep 25th. My service advisor w Bought my vehicle from JTC in 2017. Have only let JTC service my vehicle and it has been A+ up until my last service on Sep 25th. My service advisor wasn't as professional as previous advisors. Went in for a oil and filter change and tire rotation. Prior to this my vehicle had a smooth ride. When the returned it the front end has vibration from the tires. I called to discuss the issues and they said they don't do balancing unless I said to do it. But i was never offered it. Now they want to charge 50 to bring it back and balance the tires. Awful service! More
Great!!! Very good experience. Calm and pleasing. Everyone I came in contact with was professional and very courteous. I surely will reccomend the dealership Very good experience. Calm and pleasing. Everyone I came in contact with was professional and very courteous. I surely will reccomend the dealership to others and come back myself. Enjoyed Marva... More
Good review for service Nice service every time no hassle good employees will continue to use when. Possible. Better than most service centers. Keep up good work Thornton Ch Nice service every time no hassle good employees will continue to use when. Possible. Better than most service centers. Keep up good work Thornton Chevrolet More
Always a great service experience. I have trusted Thornton Chevy for 40 years. They always treat me with respect and really know their product/s. Whenever I have a Chevy issue or need s I have trusted Thornton Chevy for 40 years. They always treat me with respect and really know their product/s. Whenever I have a Chevy issue or need service, here is where I go. I recommend them constantly to friends and others I may meet. I just purchased a 2019 Silverado. More
Thank you so much Tim Yates My truck has been in and out of the service department since April and as recently as Sept. Tim has been patient and has offered nothing but excellen My truck has been in and out of the service department since April and as recently as Sept. Tim has been patient and has offered nothing but excellent customer service and compassion for the issues with my vehicle. As well as Donna....she's always a delight. They both helped make the transitions between my repairs and busy schedule a smooth transition. Thank you both!!!!! More
service I called for several weeks to set up an appointment and left voicemails and did not get a return call, but once i got in contact with someone i was ou I called for several weeks to set up an appointment and left voicemails and did not get a return call, but once i got in contact with someone i was out on the schedule that day. More
Excellent Experience We went to the dealership on Saturday and was greeted by Ryan Drayton. He was very personable and listened to exactly what are wants and needs were. We went to the dealership on Saturday and was greeted by Ryan Drayton. He was very personable and listened to exactly what are wants and needs were. We found the car we liked and John Thornton had it inspected and it came back with an issue. They were very upfront and so we decided to start our search for a different vehicle. Ryan worked with us and took us out on several different drives. He got the ball rolling quickly and stayed with us until we had everything completed! We are extremely happy with our experience. If you are looking for a enthusiastic, knowledgeable, and helpful salesperson.....Ryans your guy. Plus he loves giving away his pens!!!! 😂 More
Friendly Knowledgeable and Professional From walking up browsing to leaving with a certified pre owned 2019 Chevy Silverado Ryan was helpful through it all. He listened to my technology conc From walking up browsing to leaving with a certified pre owned 2019 Chevy Silverado Ryan was helpful through it all. He listened to my technology concerns and notching my body type helped me keep to the tried and true Silverado instead of a Colorado or a Ram. He even took me to a different building once he saw finance was backed up. He still checked in on me to make sure everything was going smooth. The Desk and Finance managers also did a great job of answering my questions. More
Great service, fast and trustworthy. I have always had a great experience here. I wouldn't want to go anywhere else. They've always done an excellent job very promptly and honestly. I'm a I have always had a great experience here. I wouldn't want to go anywhere else. They've always done an excellent job very promptly and honestly. I'm a fan! More