John Thornton Chevrolet

Emissions test Arrived at location for annual emissions test, I was greeted promptly by the service staff. Inspection/test was conducted promptly and I was on my way Arrived at location for annual emissions test, I was greeted promptly by the service staff. Inspection/test was conducted promptly and I was on my way out in approximately 45 minutes. More

New Tires & Routine Oil Change I stopped by the Service Dept. on Saturday, Oct. 26 and talked to Service Advisor Bryan Steinke about bringing my Colorado in for a set of tires and a I stopped by the Service Dept. on Saturday, Oct. 26 and talked to Service Advisor Bryan Steinke about bringing my Colorado in for a set of tires and an oil change the following week. I had already checked Thornton's on-line tire selector on their website and Bryan confirmed that the tires I selected were available and set my appointment up for the following Wednesday (Oct. 30). Bryan was ready for me when I arrived on Wednesday and had the work completed (new tires and oil change) in less than two hours, which I thought was excellent. Bryan also lined me up on a tire rebate offer that I was not aware of, which was especially nice since I used my GM Card, which doubled the rebate. All of the Thornton service advisors have helped me at one time or another, and Bryan has consistently been helpful and interested in providing good service. More

Leaving for work and car was dead Went to leave for work and the car wouldn't start. SO I called roadside assistance and after 2 hours they arrived and jump started the car. I drove to Went to leave for work and the car wouldn't start. SO I called roadside assistance and after 2 hours they arrived and jump started the car. I drove to John Thornton knowing I didn't have an appointment and was taken in right away. Turned out the battery was dead as I suspected. In 2 hours they had me back on the road. Bryon has been my service rep since 2008 and always takes good care of me and my family! More

TENTH TIME REALLY Jarrod did an amazing job. This time yall got it right very impressed was only out the car for one day No loner or anything Although this vehicle has Jarrod did an amazing job. This time yall got it right very impressed was only out the car for one day No loner or anything Although this vehicle has been around there ten times. He took the time to deal with Car Sheild and everything Now this car has been around there for the tenth time I am very saddened with my experience with this car y'all have the records an everything but will not help me get out this lemon you sold me in Aug. 2017 after two motors and two transmission I will keep trusting GOD cause y'all have not did right by me More

Great service Stop in looking to get a new vehicle, I already knew what I wanted. Sales woman Marva greeted us on the lot and helped us! Stop in looking to get a new vehicle, I already knew what I wanted. Sales woman Marva greeted us on the lot and helped us! More

Great Buy! We worked with Dino on our car purchase and couldn’t be happier! Great customer service and great experience! We look forward to using this dealershi We worked with Dino on our car purchase and couldn’t be happier! Great customer service and great experience! We look forward to using this dealership for our auto sales needs in the future. More

Warranty issue Went into the service department, with out a appointment, to have my front overhead console looked at. The console was loose and flopping around. They Went into the service department, with out a appointment, to have my front overhead console looked at. The console was loose and flopping around. They immediately pulled my truck in, looked it over and fixed the warranty issue. No hassle at all. Thanks Thornton More

Excellent customer care The sales staff was awesome! Walked me through everything! Took their time to find what I exactly wanted. Ashley and Kevin and Dino were awesome! The sales staff was awesome! Walked me through everything! Took their time to find what I exactly wanted. Ashley and Kevin and Dino were awesome! More

Great Service They are very customer focused. Derick Strickland was a great representative and really took care of us. He made the process efficient and the whole t They are very customer focused. Derick Strickland was a great representative and really took care of us. He made the process efficient and the whole team was friendly. More

Great People I had great experience buying a truck here. Great people to work with!!!! Billy was very profession and helped me find the perfect truck for me! I had great experience buying a truck here. Great people to work with!!!! Billy was very profession and helped me find the perfect truck for me! More