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John Thornton Chevrolet

Lithia Springs, GA

Overview
Employees
Reviews
Vehicles
4.5
3,349 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,349 reviews

June 02, 2020

Poor customer service and sales! You sold a vehicle out from under my daughter as you said you would not for her to get financing through her bank. I have purchased many vehicles from John Thornton but ne More

by Titus2007
Recommend Dealer
No
Employees Worked With
Mariana
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Jun 03, 2020 -

John Thornton Chevrolet responded

John Thornton Chevrolet takes these instances very seriously. I have investigated this interaction this morning with the contacts with our Internet Department and the text messages with the salesperson and even spoke with the Sales Manager that spoke with her on Saturday. I have reached out to your daughter twice today in an effort to review and possibly help if allowed to but I am not able to contact her but have left two separate messages to speak with her. If you could ask her to contact me I believe it would be beneficial to her. My contact info is Dan Ramsdell, General Manager, 678-322-1972.

June 02, 2020

Great dealership true professional really felt good about the the whole buying process Bradon the best really explained the financial situation and Dino hill I mean you guys are lucky to have him professiona More

by alvett517
Recommend Dealer
Yes
Employees Worked With
Bradon Simmons , Dino Hill
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May 30, 2020

I purchase this 2019 Cummins from Thornton's dealership to be known the truck had a slow leak I've been calling the dealership to try to get it fixed still no answer More

by heatherchew1967
Recommend Dealer
No
Employees Worked With
Bernie Gonzalez
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May 29, 2020

Cussed me out and told me that i was wasting his time during a test drive. Even had his family who owns it come out and kick me out. Bought a ford instead More

by Ava Strickland
Recommend Dealer
No
Employees Worked With
Derek Strickland
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2020 -

John Thornton Chevrolet responded

Thank you for the feedback, we take these accusations seriously and would love to meet with you. We have no record of you being here and no phone number to reach out so if you would like to come in and meet with me I would be appreciative of the opportunity to investigate further and rectify with the staff if anything like this transpired. We log all customers before a test drive as part of a process and safety but possibly the process broke down so please call me and let’s set a time to discuss. Thank you Dan Ramsdell General Manager 678-322-1972

May 27, 2020

Friendly and helpful.willing to work with you to make sure you got the best deal. Listen to make sure you get what you needed More

by cjlewis1705
Recommend Dealer
Yes
Employees Worked With
Maurice Myrick, Vance Robinson
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May 26, 2020

Buying this car here today was a great experience, the staff was very friendly and they worked with me to get a great deal.working wit Marva was a delight. More

by Sporti01
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Gonzalez
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May 26, 2020

It was very good they have always taken care of my truck and I just turned 140000 miles on it this passed weekend with on one small A/C problem in that time More

by GARY_SEWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener
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May 25, 2020

I would like to thank the service team at John Thornton Chevrolet I came in for routine service they got me in and out with outstanding service More

by antonideswashington
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
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May 23, 2020

Was and still is the best dealership in Lithia Springs that I have dealt with. Should have stayed with them and Chevy.Now I pay for my decision. More

by David Hotaling
Recommend Dealer
Yes
Employees Worked With
People have left
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May 22, 2020

The service was great they kept informed about what was going on with my car, they called every other day to let me know what was going on More

by APRILAYERS71
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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