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John Thornton Chevrolet

Lithia Springs, GA

4.5
3,349 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,350 reviews

August 27, 2020

Always treat me like familyJarod in service is so nice and helpful. Steve Reed is always so helpful and friendly. It’s like we have friends for ever and have been for years. More

by Mickey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2020

The service department needs a lot of customer service training. Stood at service desk for 20 mins before any one decided to actually help me. More

by JONES.CHRISTOPHERE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jarrod Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

John Thornton Chevrolet responded

We apologize for the delay. A service manager has been notified. We appreciate your feedback.

Sep 01, 2020 -

JONES.CHRISTOPHERE responded

Also i have been waiting on a part for my truck for almost a month now. I called the service advisor and left a message and he has not return my call as of a week ago.

August 27, 2020

Wonderful customer service. I was helped quickly and the over all experience was wonderful. I will be recomending John Thornton to anyone I know who is looking for a new car. More

by connic22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Early, Dino Hill
August 26, 2020

You guys went above and beyond for us. Vance, Nnenna, and Justin... YOU GUYS ARE AWESOME!!! You worked very hard to accommodate our needs and to meet our budget. Thank you very much. More

by Nani1285
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Scott, Vance Robinson, Nnenna Onwkeme
August 26, 2020

I purchase at least two vehicles a year this is the first time I have shopped John Thornton Chevrolet. This definitely will not be the last. The staff was very professional and easy to work with. More

by charleswellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2020

Excellent...Our car broke down on a Sunday night and contact was initiated with their Management Team. We were able to drop the vehicle off that night, had the problem diagnosed and car was returned in More

by goblue2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Detmering
August 26, 2020

Great service and took great care with my car. I was going out of town and they worked me in to change my oil. Good Customer! More

by annhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill O'Hara
August 25, 2020

Adriana was very convincing, via email! Hats off to that girl!!! The dealership had a special going on their Malibu’s. The one I originally wanted was shipped/sold. She pulled up the last Malibu in in the s More

by 2020 Malibu RS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, from All State, Justin Scott, Vance Robinson, Nnenna Onwkeme
August 24, 2020

Making an appointment is easy and my truck was received immediately. Let me know my truck is ready sooner. I had to go to work. More

by phammonds9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember his name.
August 22, 2020

Thornton Chevrolet is #1 in knowledge, professionalisms, and expertises in dealing with prospective buyers, owner’s service and repairs! We will only use Thornton Chevrolet! Trey Dettmering, Manager/Owner i More

by HARPER87
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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