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John Thornton Chevrolet

Lithia Springs, GA

4.5
3,349 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,349 reviews

September 02, 2020

Took a week to schedule an oil change and when I got there on time there were 3 customers ahead of me. Not satisfactory in my opinion More

by joelwills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Cuquejo
September 02, 2020

I had a wonderful experience buying my car but I continue to get random recorded calls that are very annoying after i've tried to take my name off the calling list. The customer service is great and everyone More

by ashharrison15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly King
Sep 03, 2020 -

John Thornton Chevrolet responded

I will check into this. Thank you for responding.

September 02, 2020

They did lower the price of the vehicle I wanted by doing so they didn’t give me a tire pressure pump or new tires. But upon arrival (a 4 hour drive- one way) the vehicle had multiple scratches and a dent in More

by gibbonsclaudia16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
September 02, 2020

Can't say enough good things about Cody. He did a wonderful job on my sale. I had to wait a month for the truck to be delivered but Cody kept me advised and updated. Great experience. More

by denny.ellis3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody, Ryan Drayton
September 02, 2020

I have always had great service at John Thornton Chevrolet.The service techs are alway so helpful and professional. My repairs are always done in a timely manner. More

by portiabledsoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly King
September 01, 2020

I do not understand that when I have an appointment I still had to wait at the dealership four hours on my vehicle,very disappointed. Also my rotors where resurfaced at 9000 miles. In my opinion they sho More

by ltdick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Cuquejo
Sep 01, 2020 -

John Thornton Chevrolet responded

Thanks for letting us know of this. I will check with our service manager to check the process..

September 01, 2020

Buying and servicing the car at John Thornton Chevy was a great experience. I would highly recommend them to anyone in the market for a car, truck or SUV Ron More

by ronsilagy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

Larry Hydrick and Chris Pennington did a great job. Thanks for all your help. I would send my family and friends to see you guys. Thanks again More

by ohioshodan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Hydrick , Chris Pennington
September 01, 2020

The technician that rotated my tires evidently used an air wrench and put the lugnuts on so tight that I broke the wrench that came with the truck getting off a flat tire. He should be using a torque wren More

by DBYNUM233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
September 01, 2020

The only thing wrong was they did not have a part that i needed. So i would have to make another appointment to go back More

by eswats2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
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