John Thornton Chevrolet

I had an outstanding experience with Derek at John Thornton Chevrolet! From the moment I walked in, he was welcoming and attentive. The entire process was smooth and enjoyable without any pressure. I Thornton Chevrolet! From the moment I walked in, he was welcoming and attentive. The entire process was smooth and enjoyable without any pressure. I highly recommend John Thornton Chevrolet. More

I had to work with parts and the service department. Both groups did a good job of combining it for me to make it one pleasant experience! Both groups did a good job of combining it for me to make it one pleasant experience! More

I brought my Camaro in for routine service (oil change and filter) after setting up an appointment earlier with Donna Haan. My service advisor, Chuck Yearta, understood the peculiarities of my Camaro mod and filter) after setting up an appointment earlier with Donna Haan. My service advisor, Chuck Yearta, understood the peculiarities of my Camaro model (a ZL1), and the service was completed quickly. While waiting, I talked with Jarod Powell about bringing in my Tahoe for a set of tires and taking care of a couple recall items as well as getting its oil changed when I brought it in. Both Donna and Jarod have helped me with problems, sometimes with very short notice, in in the past, and, as a customer since 2005, it's nice to see familiar faces who know me when I come in. It's unusual to see long-time dealership employees in the Atlanta market and is a testament that John Thornton Chevrolet is doing things right. Even my service advisor, Chuck, while relatively new in that roll, was a 20+ year employee. More

Thornton is a great place to provide excellent service for your auto needs, from purchasing a new vehicle to servicing. I have done business with Thornton for 15 years and always find the service great. for your auto needs, from purchasing a new vehicle to servicing. I have done business with Thornton for 15 years and always find the service great. I would highly recommend Thornton. More

I drove an hour to buy a car from them. They are real pros there. Buy with confidence. They are real pros there. Buy with confidence. More

Cody and Dino were great. Finance department experience was not. waited 35 minutes before anyone saw me. No one in the building even acknowledged my existence. Still awaitin Finance department experience was not. waited 35 minutes before anyone saw me. No one in the building even acknowledged my existence. Still awaiting a copy of the lease agreement. Why ;so hard to get it ?? Wayne More

The dealership's sakes and service department are terrible. I was lied to, facts were omitted about things wrong with the vehicle and services that were said to have been done, weren't. terrible. I was lied to, facts were omitted about things wrong with the vehicle and services that were said to have been done, weren't. More

He did a awesome job on getting me a good deal on my new car. car. More

Grant is the perfect salesman! !! Went above and beyond. I would recommend him. Very happy with his performance. !! Went above and beyond. I would recommend him. Very happy with his performance. More

Matthew was very knowledgable and professional when it came to handling my vehicle's issues. Kudos to Matthew! My vehicle was supposed to get the tires rotated as that came with the oil change. I did n came to handling my vehicle's issues. Kudos to Matthew! My vehicle was supposed to get the tires rotated as that came with the oil change. I did not appreciate the fact that the dealership wanted to charge me over $200.00 to rotate the tires due to the lug nuts on the tires being swollen. I was told that the lug nuts have a plastic coating them and that coating absorbs moisture, therefore they swell and are hard to get off! Why is that my problem when the dealership knows that is an issue. Sounds like a defective part issue that I shouldn't be responsible for. I have a 2014 Chevy Impala with only 68000 miles on it and it's been garage kept. We paid alot of money for this vehicle as it's a loaded LT1. I have a hard time accepting the cost to fix the issue is on me, when it should be the dealership that is responsible for it, as I feel it's a defective part issue. I've been driving for over 50 years and never had a problem with the lug nuts on any of the vehicles I drove. More