John Thornton Chevrolet

The experience was disappointing. I received the proverbial, "I'll work with you", and "What do I have to do to earn your business?" jargon. However, I did not receive any concession I received the proverbial, "I'll work with you", and "What do I have to do to earn your business?" jargon. However, I did not receive any concessions whatsoever. I asked for two keys instead of one. Instead, I was charged for the additional key, and it was added to my loan. I had to demand it to be removed and paid Cash. Why would I want to finance a key? My purchase was just another deal to Grant. Upon pickup, Grant had been promoted so he did not personally deliver my vehicle. I inspected the vehicle and discovered that it had not been cleaned, nor filled with gas as promised. Also, I had to return to the dealership twice for my additional key. I did not receive my key again the second time. Finally, I arranged a personal appointment with Car Keys Express to secure the key that I was charged $250.00 for three weeks after purchase. I'm very satisfied with the vehicle. This is my second poor sales experience at John Thornton Chevrolet. On another note the Finance Manager Charice Blakney, was very thorough and efficient. More

Awesome job! Really worked hard to get me into a vehicle. Awesome customer service by all employees I interacted with! Really worked hard to get me into a vehicle. Awesome customer service by all employees I interacted with! More

Wonderful saleman Derek Yebra was not who sold me my car Michael Thornton needs an increase he was excellent Michael Thornton needs an increase he was excellent More

Bought my first car from Jackson Morris! I had a few terrible experiences at other dealerships before, but when I met Jackson Morris he was super helpful, knowledgeable and wasn’t your avera I had a few terrible experiences at other dealerships before, but when I met Jackson Morris he was super helpful, knowledgeable and wasn’t your average pushy salesman. He was also personable and friendly which made me feel comfortable. If you’re looking for a someone to help find your dream car I recommend seeing Jackson Morris! More

It is always a pleasure working with Bryon. He is very professional, seems to care about his customers and will not push services or products that are not needed. He is very professional, seems to care about his customers and will not push services or products that are not needed. More

Direct helpful nice human touch. Good to have a old school experience. Thank you much Good to have a old school experience. Thank you much More

It was a very smooth transaction and the staff was very attentive staff. I would buy from them again. attentive staff. I would buy from them again. More

I have been very pleased with the Service department at John Thorton Chevrolet. They are a big part of why I purchased another vehicle from John Thorton. John Thorton Chevrolet. They are a big part of why I purchased another vehicle from John Thorton. More

My salesman was great, Russ. Our vehicle is terrible. Cheaply made. So sorry I bought a GM product. Will never again. Management was not helpful, didn't care about my problem Our vehicle is terrible. Cheaply made. So sorry I bought a GM product. Will never again. Management was not helpful, didn't care about my problems or concerns with the truck. They had my money so they didn't care. I take my truck to another dealer for service and repairs, will never go back to John Thornton. More

Easy to work with even though purchase was made from 4 states away. Great people to work with. states away. Great people to work with. More