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John Thornton Chevrolet
Lithia Springs, GA
3,351 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,351 reviews
December 07, 2021
I worked with Billy there. He was awesome as far as communication and trying to make sure my needs were met. I will definitely be using John Thorton for any future purchases. communication and trying to make sure my needs were met. I will definitely be using John Thorton for any future purchases. More
by krista.mckenney10
Verified CustomerEmployees Worked With
December 07, 2021
Not impressed whatsoever! I had to wait 10 minutes to be waited on once I arrived. (I am walking with a cane and surgical boot and had to stand there.) When the gentleman finally showed up he took a phone c waited on once I arrived. (I am walking with a cane and surgical boot and had to stand there.) When the gentleman finally showed up he took a phone call and discussed the lug nut that was broken and told the person to replace it with “the cheapest one” they had. 😳 Then he decided to wait on me. When my oil change was complete 1 1/2 hours later he tried to sell me additives. This was my first oil change on this vehicle. I highly doubt I will be back to this dealership for anything! More
by brendabruce823
Employees Worked With
I did not catch his name
December 07, 2021
Everyone is very professional and courteous. Service was performed in a timely manner and explained the work done. performed in a timely manner and explained the work done. More
by DGLIDDEN122
December 07, 2021
Great people to work with all the way around including my first phone call from minkenz my first phone call from minkenz More
by Gators 135
December 06, 2021
Personable service techs, all who have been there a long time and care about their customers. time and care about their customers. More
by siekerman
December 06, 2021
Adriana took great car of me and my needs for a new car. I was pleased with the purchase process and they sold me a beautiful Cadillac XTS. I drove in from Nashville, TN. I am overall satisfied and would co I was pleased with the purchase process and they sold me a beautiful Cadillac XTS. I drove in from Nashville, TN. I am overall satisfied and would consider buying from them again in the future! Thanks! John from Nashville, TN More
by johnnygiovagnorio
December 04, 2021
Excellent service from the service advisor and the service manager. Will definitely be back for service again in the future. service manager. Will definitely be back for service again in the future. More
by GRAHILL
December 03, 2021
This is my preferred service department of the three I’ve used. I first started with the service department associated with the dealership where I purchased the vehicle, but left due to poor customer service used. I first started with the service department associated with the dealership where I purchased the vehicle, but left due to poor customer service. Then, after moving to Cobb county in 2018, I tried a Chevy dealer in Cobb. They were better than the union city dealer, but not as good as Thornton so I returned to Thornton. The customer service experience at Thornton has always been great, and the waiting area is the best hands down! More
by ldunnings
Employees Worked With
I appreciated Kayla’s follow up regarding the service. She’s very pleasant and knowledgeable., Mike Cuquejo
