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John Tapper Automotive
Paw Paw, MI
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95 Reviews of John Tapper Automotive
I purchased my new Chevy at another dealership that closed one year after the sale. The first time I had my vehicle serviced at Tapper, I knew I would never go anywhere else again. Not only did they closed one year after the sale. The first time I had my vehicle serviced at Tapper, I knew I would never go anywhere else again. Not only did they treat me and my vehicle as if I'd been a lifelong customer, they went out of their way to make sure everything was done better than just adequately. On one visit they actually corrected a problem created by the previous shop's mistake at almost no charge to me. Their honesty and integrity is something I have never experienced before in a large dealership, and even though there are a lot of Chevy dealers closer to where I live, they are more than worth the drive to get to. More
Service was so awesome that the night we bought our Acadia I went into labor and had a precious healthy girl on Sat., March 12! A week before her due date! Thanks so much for everything and we will be Acadia I went into labor and had a precious healthy girl on Sat., March 12! A week before her due date! Thanks so much for everything and we will be back in the future and will be recommending your dealership! Jenna and Grant Wood More
Randy in the service department is friendly, honest, and a pleasure to do business with. Each time I've visited the service department, the customer service has been excellent, the quality of work has been a pleasure to do business with. Each time I've visited the service department, the customer service has been excellent, the quality of work has been top notch, and my experiences have been hassle free. More
I have been a customer of Tapper Automotive for most of my life. I have always received the best customer service I could ask for. I have recommened friends and family to this dealership. This is a trusted my life. I have always received the best customer service I could ask for. I have recommened friends and family to this dealership. This is a trusted dealership and I can expect to recieve the best from all of the employees. More
I leased a new 2011 gmc sierra crew cab in February. The sales representive(John Goldberg) was very helpful in explaining the new features to me. He also came in on Saturday to meet with me for the final pa sales representive(John Goldberg) was very helpful in explaining the new features to me. He also came in on Saturday to meet with me for the final paperwork and delivery of the vehicle. This is my third purchase from this dealer. I have had a great experience each time. The General Sales Manager(Justin Tapper) was also very helpful. I am looking foward to purchasing my next vehicle there as well. More
These guys & gals are great! I bought my first new Pontiac from them back in 1999. There was no question when we were shopping for a new Buick, sorry that Olds & Pontiac went away, we returned to visi Pontiac from them back in 1999. There was no question when we were shopping for a new Buick, sorry that Olds & Pontiac went away, we returned to visit John at Tappers. Very impressed with the new facility! More
I have purchased used vehicles from Tapper in the past and went to them to discuss purchasing my first new, not just new to me, car. Dave was great in showing me the differences between the two vehicles I and went to them to discuss purchasing my first new, not just new to me, car. Dave was great in showing me the differences between the two vehicles I was interested in and took time to sit down with me to weigh the xxxxxxand cons. I was impressed to find out that Tapper was one of the only dealerships in the area that even had a Terrain for me to test drive when they first came out. The test drive really made up my mind and I am glad that I chose to order my Terrain instead of buying something else off the lot. Dave didn't pressure me either way, and I appreciated all of his help. Marcia was really helpful and helped me find the best financing option and she helped me facilitate a $1000 cashback offer with my insurance company while I was there in her office. I had a great experience purchasing my vehicle from Tapper. More
After the untimely death of my previous car in November After the untimely death of my previous car in November 2010 I had a decision to make, I am certainly glad I made the decision to work with John Tap After the untimely death of my previous car in November 2010 I had a decision to make, I am certainly glad I made the decision to work with John Tapper Auto. I had not decided on new or used but with the selection I was able to find a car that fit my needs and one I liked. The sales team did a great job of explaining to me what my options were when choosing and allowed me to get a feel for all of the cars in my favorites list. After trying many vehicles I decided on a ’09 Malibu the price was good and the fit was perfect. I am very pleased with my decision. Having purchased a used car I expected the possibility there to be some repairs needed and as expected there was one minor issue with the Bluetooth. However there service team did a great job. I was able to schedule an appointment and they had the problem repaired very quickly. That is the key to good sales, keeping the customer happy even after the sale is complete. Overall my experience with John Tapper was great, I was able to find a car I wanted, and at a price I needed. I got a great deal and I enjoyed the process of buying a car. More
Outstanding!! This is the 2nd vehicle that I have bought from Tapper's and wont be the last. No matter who I have dealt with from the receptionist to the owner the service is the same. I don't buy the hig from Tapper's and wont be the last. No matter who I have dealt with from the receptionist to the owner the service is the same. I don't buy the high end vehicles but I get treated like I do. When I have needed service work they always make sure the they have vehicle that I can use while my vehicle is being serviced. There are several GM dealer closer to were I live but with the service that I receive from John Tapper its worth the extra 30 miles. More
I purchased a used Ford Escape from Tapper Chevrolet. The vehicle is extremely clean. The price was great. The customer service exceed my exceeded my expectation. I drive it over 80 miles round trip to work vehicle is extremely clean. The price was great. The customer service exceed my exceeded my expectation. I drive it over 80 miles round trip to work everday. I am very pleased. I would highly recommend Tapper Chevrolet to anyone interested in a vechicle purchase. More