John Lee Nissan

Bought my first new car Everything on the sales floor happens so quickly. It's easy to get confused and overwhelmed when making such a huge investment in a new vehicle. Chuck Everything on the sales floor happens so quickly. It's easy to get confused and overwhelmed when making such a huge investment in a new vehicle. Chuck in the financial department took the time to break down numbers and slowly explain what could better benefit our family when it came to buying our new vehicle. We ended up making a better deal with Chuck than what we decided with our salesman. Anton was our salesman & he took a lot of time working with us. At first he showed us used cars that we were interested & we test drove a few. After I took some time away I decided a new car may be what we were more interested in. We test drove a couple and finally made an informed decision for our family with Anton's help. Patrick was also a huge help when it came to buying a new car. He helped me understand the different packages that came with the different vehicles and figure out what I could and could not live without. All in all, a great team. More

Awesome Wonderful dealership. The service department was Excellent. They were knowledgeable and friendly. Nobody likes having to take their car in for servic Wonderful dealership. The service department was Excellent. They were knowledgeable and friendly. Nobody likes having to take their car in for service, but they made it less painful :) More

These guys are great. Pat helped my wife get a Nissan Rougue. She loves it the dealership as whole made the experience of getting her car easy and fast. Pat helped my wife get a Nissan Rougue. She loves it the dealership as whole made the experience of getting her car easy and fast. More

shocked at the bad reviews I wouldn't consider giving a rating or comment on a business based on one experience. I have been to John Lee Nissan on several occasions and have fou I wouldn't consider giving a rating or comment on a business based on one experience. I have been to John Lee Nissan on several occasions and have found the experience professional and timely each time. Several months ago after an accident that did a lot of body damage; they had my car for 4 weeks and every step of the process was handled professionally. One week after I got my car back it stopped running due to a computer issue, related to the damage. I called them and within 30 mins someone was there. They went to work immediately to tow the vehicle, assess the problem, provide me a rental, etc. I have only dealt with the service dept and the body shop but I can say, each representative I have dealt with in those depts. has been courteous and professional every time. More

Crooks in the used car department Wife went into this dealership she looked at a used ml 350 on the lot, the appraiser come back with a crazy offer. Three days later I took the car bac Wife went into this dealership she looked at a used ml 350 on the lot, the appraiser come back with a crazy offer. Three days later I took the car back and looked at the same ml 350 the appraiser gave a quote 3000 dollars less. These people have know idea what the xxxx they are doing can't recall what lie they tell on what day total scam artist. I understand they are in the business of making money but to try and rob people blind is total crap. Stay away from them. More

Worst Customer Service I'm appalled by the customer service my dad received from this dealership. My elderly father broke down outside your Nissan dealership and had to pus I'm appalled by the customer service my dad received from this dealership. My elderly father broke down outside your Nissan dealership and had to push his truck into the parking lot with no help in the hot Florida sun. He has no cell phone and could not call anyone he might have known for help. I live out of state and worry about my dad on a daily basis. I just want to send a very sarcastic thank you to whoever it was at your dealership who waited on him because they did only the very least that would be expected of him. When my dad asked for help taking the battery out to his truck he was told that no one would help. When he asked for a dolly or a battery handle tool he could use to assist him, again he was told they had nothing to help him. He had to struggle with the battery as he carried it back to his truck trying to wrap it in his shirt to hold on to it and at some point got battery acid on himself and was bleeding. Your dealership demonstrates what is wrong in this country and world these days as not enough people see the opportunities to help others in need. They are only worried about doing the minimum. More

Bought a radiator support needed to return no help I tried to return this item due me buying the wrong one I wanted to contact them so I can can confirm my return and I've emailed and called them so ma I tried to return this item due me buying the wrong one I wanted to contact them so I can can confirm my return and I've emailed and called them so many times but no help really bad service !!! More

service center My husband and I stopped in there to get our vehicle serviced and both Rick Farmer and Ashley Welker attended to us .They both helped us to understand My husband and I stopped in there to get our vehicle serviced and both Rick Farmer and Ashley Welker attended to us .They both helped us to understand our service agreement.Thanks so much for such good customer service and caring people. More

Sales were great...service was horrible! I bought a Toyota Camry which needed the drivers door lock fixed. I brought it to the service dept and the service manager had to get 3 men to come an I bought a Toyota Camry which needed the drivers door lock fixed. I brought it to the service dept and the service manager had to get 3 men to come and verify what I was saying. Simply that the lock didnt work! I bought the extended warranty and they still wanted me to pay! It took my husband calling them to straighten them out. Then I went back for an oil change. Stood there for 15 minutes before ANYONE would even acknowledge me. Then the service guy was rude. So I went down the road to the Toyota dealership and will from now on!!!! More

Best dealership in Panama City Thanks Scott Johns for making my car buying experience so easy and thanks for all your help!! So excited about my new car!! Your the best!!! Thanks Scott Johns for making my car buying experience so easy and thanks for all your help!! So excited about my new car!! Your the best!!! More