John Hiester Chrysler Dodge Jeep Ram

Good Buying Experience My buying experience purchasing a 2019 Jeep Unlimited Sahara was very good. I secured a loan with a financial institution. I then contacted the dealer My buying experience purchasing a 2019 Jeep Unlimited Sahara was very good. I secured a loan with a financial institution. I then contacted the dealership, made an appointment for a trade-in estimate, took a look around the lot (I knew the vehicle in their inventory prior to arrival via their website), took a test drive in the desired Jeep, and received an breakdown of the net price of the vehicle (MSRP less dealer discounts less trade-in value plus the usual added expenses). All seemed in order (though I wish I had inquired about/negotiated the trade-in, which seemed a bit low; I researched the trade-in value, too, prior to my appointment). I had the check made out for the quoted net price, and returned the next day to complete the transaction. The sales representative, Krystal, was friendly and efficient, and no high-pressure sales tactics. Other employees were cordial and engaging, too. Based on my observations, the organizational culture is one in which employees enjoy the environment and their work. Overall, a good buying experience; one that will very likely bring me back when I am again in the market for a new vehicle. More

Great experience ! This was my first car purchase. Paul made the whole process easy. He was also very knowledgeable about the vehicle I was interested in purchasing and This was my first car purchase. Paul made the whole process easy. He was also very knowledgeable about the vehicle I was interested in purchasing and took the time the explain every little detail about the car. More

Great I had a great experience at John hiester,I dealt with misty betts,I would refer her to anyone, very honest , which it seems thats hard to find in the I had a great experience at John hiester,I dealt with misty betts,I would refer her to anyone, very honest , which it seems thats hard to find in the car buisness ,everything they told me was the same as it was when I got to there dealership, tried dealing with other ones and just very dissatisfied.I highly recommended this dealership,will be using them in the future, everyone was friendly and easy to deal with. More

Ram 3500 John Heister had the selection of truck that been looking for. Inquired and called me quickly. Set up appt for view and test drive Went over several John Heister had the selection of truck that been looking for. Inquired and called me quickly. Set up appt for view and test drive Went over several options and inquiries and got us in new truck It was one of the best buying vechile experience I've have had Hopefully servicing will be just as great Thanks Tim Fentem More

Team work was excellent,!!!! Amy went the extra mile, she did a wonderful job getting the help I need. I will definitely give you five star. Thomas was very helpful and concern. T Amy went the extra mile, she did a wonderful job getting the help I need. I will definitely give you five star. Thomas was very helpful and concern. The staff that work behind the scene was good. More

made sure i got the car I wanted The dealership didn't have the car we wanted but Patrick McGill searched and searched until he found us the car we wanted.I want to give Patrick McGil The dealership didn't have the car we wanted but Patrick McGill searched and searched until he found us the car we wanted.I want to give Patrick McGill a 10 but it wasn't on here,if you need a new car,sure go to him,great salesman More

Enjoyable experience Staff was very friendly and welcoming everyone seemed in good spirits and helpful. Salesman was not pushy but gave space to choose a vehicle, had a ve Staff was very friendly and welcoming everyone seemed in good spirits and helpful. Salesman was not pushy but gave space to choose a vehicle, had a very good and personable attitude.knowledgable about the vehicles. More

Great people provide a great experience I purchase my vehicles through the internet. Jimmy Hartsfield knows the right way to deal with my kind of customer. From day one he communicated quic I purchase my vehicles through the internet. Jimmy Hartsfield knows the right way to deal with my kind of customer. From day one he communicated quickly and accurately. He answered all of my questions. He was honest and fair with our dealings. They delivered the deal and my car as promised with no surprises. Several people followed up with me throughout the process. I was even contacted after delivery by the general manager to assure everything was to my expectations. This dealership obviously has built a strong service culture built on a foundation of good honest associates. More

All around Great folks Awesome truck, sales and finance Dept first rate. Upfront and honest with you, the whole staff there just gives you a great feelin of honesty. Will tr Awesome truck, sales and finance Dept first rate. Upfront and honest with you, the whole staff there just gives you a great feelin of honesty. Will trade with them when time comes in the future More

Good ,except for the time to do the paperwork Sales person Great, location good ,facilities good not enough people to handle the paperwork For the ratio of salesman Took longer than I expect Sales person Great, location good ,facilities good not enough people to handle the paperwork For the ratio of salesman Took longer than I expected to do the paperwork More