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John Elway Chevrolet
Englewood, CO
249 Reviews
Our Promise To You, Our Guest.
Every vehicle will have its price clearly posted right on the vehicle for your shopping convenience.
Every price on every car will be Market Based.
We promise to research and shop local, regional and national databases to make sure you get the most value with your purchase.
Our sales consultants will be paid to help you find the right vehicle for your needs. Period. We will not provide any incentive or pay plan that causes you to feel pressured to buy anything you don't want.
We promise to respect your time and will streamline your buying experience so that it takes the least amount of time possible.
All financial presentations will be transparent with full disclosure.
Every interaction with our Service and Parts consultants will be fast and friendly with convenient hours and a free 129 point inspection on every service visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 249 reviews
January 31, 2016
Received the best customer service from Melissa & Chris!! I give the following 5 out of 5 ratings because of the great service my husband and I got from Melissa and Chris. Melissa took the time to find just t I give the following 5 out of 5 ratings because of the great service my husband and I got from Melissa and Chris. Melissa took the time to find just the right car for us and let us know when it came into the dealership. She was kind, patient, and answered all our questions, and get us a really good price for our trade-in and on the Dodge Charger that we ended up purchasing. Chris, at the time when we were purchasing the car, worked in the sales department and was also kind, patient, and answered any questions we had regarding the paperwork he did to help us purchase the Dodge Charger. Chris continues his great customer service now in the service department and helped everything go smoothly when we brought our Dodge in to get serviced. Thanks to them both, we left happy and satisfied. Melissa and Chris did an awesome job in making our experience at trading and buying, the best that we have had so far. I highly recommend Melissa and Chris to anyone who wants to have the experience that my husband and I did!! :) Thank you both so much!! More
by mtillery
Employees Worked With
Melissa & Chris Vendegnia
January 29, 2016
All around Awesome service! I Just bought my car from John Elway and was treated great when I hit the door. My sale person was Nikki and we had the best time. I felt like she was I Just bought my car from John Elway and was treated great when I hit the door. My sale person was Nikki and we had the best time. I felt like she was a close friend when I drove my car off the lot. My past experience buying a car was horrible and I thanked everyone I saw for being so professional. I just filled bankruptcy so the past few months had been stressful. I was put at ease by how stress free the car buying process was at John Elway. I was able to walk out the door with 0 money down and a affordable monthly payment. I'm going to make on time payments so I can rebuild my credit. More
by destiny2016
Employees Worked With
Nikki Wilson
September 24, 2015
Too busy, started decent but went south quick I went here because it was convenient to my plans that day. Got the car back two days later, told it's fine (and the funky noises were "known issues" I went here because it was convenient to my plans that day. Got the car back two days later, told it's fine (and the funky noises were "known issues" but not safety concern so no fix. Ok, understood.), but it stalled many times the next couple hours. Service center wouldn't call back. Ninety mins later phone operator says GM wants to see me, come back. He offers lame excuse as to why car is worse after picking it up, hoping I'll buy it. They grossly incorrectly measured tire tread depth. Just because they keep it for days and "3 people drove it" means NOTHING. You know, if they'd respectfully called back or been honest about messing up I would've been understanding. Even left a message for owner but he apparently doesn't think it even warrants a callback. If they'd only manned up and simply communicated or answered simple questions without condescension and games then I would've just wrote no review. Bradfield was the only good one who was straight up and helpful. April, Bob, and Brian P. were very nice. Eventually I realized that they'll never re-create the noise..you have to do it for them. Now I get it but not until hours of research online and lots of frustration at their lack of communication. They should just have a bobble head doll that when you push a button it says "That's a known issue but there's no fix!" and "We drove it and it sounded fine!" and "It's not a safety issue". You know, the GM and customer experience manager ASKED for my input, so I gave it in an honest respectful way. All I wanted in return was the same treatment. Then I let my frustration with them allow me to ask "Did you treat my car like it's your own?". Of course that was ignored too. More
by ChevyLifer
Employees Worked With
Several
September 24, 2015
excelent staff!! I was reticent about selling my truck to a dealer...I'd tried all the individual alternatives, Craigslist, posters up everywhere, etc.... I tried ano I was reticent about selling my truck to a dealer...I'd tried all the individual alternatives, Craigslist, posters up everywhere, etc.... I tried another John Elway in town, my fears were confirmed... BUT Melissa, a Pre-owned Purchasing Agent, went out of her way to keep in touch with me while (as she knew) I tried my heart out in other ways... I finally came back to here because of her friendly persistance!!! She managed a very good purchase price! I was very happy with her friendliness and integrity!!! I highly recommend her!!!! More
by jackkeat
Employees Worked With
Melissa V.
August 16, 2015
Really good place and good people This place is has real good service. they help you out a lot and if something is really out of your price range they work with you as much as I can t This place is has real good service. they help you out a lot and if something is really out of your price range they work with you as much as I can to make it comfortable for you Taylor yates helped us out a lotand we are happy with the car we got More
by Lfs23
Employees Worked With
Taylor yates
August 11, 2015
From worse to better Service started out very rocky. However, thanks to some of the managers, everything turned out to be fine with my 07 Jeep Grand Cherokee. Thank you to Service started out very rocky. However, thanks to some of the managers, everything turned out to be fine with my 07 Jeep Grand Cherokee. Thank you to Jason & George for the extra assistance !! More
by David M
Employees Worked With
George ? , Scott Reed, Jason Brezee
July 11, 2015
Best car buying experience ever I had the pleasure to work with Nate Kanwai, what an awesome salesman. He made this deal the best car buying experience ever, I look forward to being I had the pleasure to work with Nate Kanwai, what an awesome salesman. He made this deal the best car buying experience ever, I look forward to being a repeat costumer. More
by Chevyforever
Employees Worked With
Rob Knuth, Nate Kanwai
July 11, 2015
OUTSTANDING CUSTOMER SERVICE!!! Nate went over and beyond our expectations in this perfect transaction, that was conducted entirely over the phone. Our new Traverse was delivered dir Nate went over and beyond our expectations in this perfect transaction, that was conducted entirely over the phone. Our new Traverse was delivered directly to our door in Utah within about three days. When looking for a new Duramax next year, we will not even consider a local dealership. We plan to deal will Nate again in the near future. Our entire experience with John Elway Chevrolet was awesome! More
by Ken & Debbie Peters
Employees Worked With
Nate Kanwai
July 06, 2015
Excellent Customer Service! I went into the dealership on Friday July 3,2015 and sales services guy (Ellison Holley) helped me along with Scott Swortz and Joshua I drove away in I went into the dealership on Friday July 3,2015 and sales services guy (Ellison Holley) helped me along with Scott Swortz and Joshua I drove away in a 2012 Chevrolet Cruze. They were awesome I am still smiling :) thanks John Elway Chervolet for your help! More
by MsCruze2016
Employees Worked With
Ellison Holley, Joshua Betancort
July 03, 2015
Great service! I live in the midwest and good condition, rust free, older used pickups are hard to find. I saw online, a low mileage one owner Chevy Silverado 4x4 at I live in the midwest and good condition, rust free, older used pickups are hard to find. I saw online, a low mileage one owner Chevy Silverado 4x4 at John Elway and inquired about it on a saturday. After talking to Blake and getting some general information about the truck, I spoke to the sales manager, Joshua Betancourt. He assured me this was a good truck and being a 98', if it wasn't such a good truck they wouldn't have it for sale, they would've wholesaled it out. I trusted that advice and agreed to buy it sight unseen. Joshua held it for me and I flew out to Denver a few days later. Joshua had a salesman, Justin Alvidrez, pick me up and bring me to the dealership. We talked football during the ride over and he was pleasant to work with. Once there I was in and out in about an hour which I appreciated since I had a six hundred mile drive back. While I was at the dealership Joshua called Justin to make sure I was picked up and to see if everything was fine. It was Joshua's day off and most people wouldn't take the time to follow up like that. I thought that was impressive. Anyway, the truck as advertised and it drives like a new truck. It was safety inspected, all the fluids had been serviced, and it had new BFG tires. I drove it back home with the A/C on, and no problems. This isn't my first car deal but it is the first time I've ever wanted to write a recommendation about my experience with a car dealership. I was treated good and the truck is really nice, and was priced fairly. I definitely wouldn't hesitate to buy from John Elway again. Thanks again guys! More
by SC44
Employees Worked With
Justin Alvidrez, Joshua Betancort
