John Elway Chevrolet
Englewood, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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In December of 2020 I purchased a '17 Certified Pre-owned Chevy Volt. The experience was pressure less, fast, and pleasant. In July of '22 I took the vehicle in for an oil change. (Almost all mileage was off Chevy Volt. The experience was pressure less, fast, and pleasant. In July of '22 I took the vehicle in for an oil change. (Almost all mileage was off the battery.) I mentioned that I was getting an intermittent "Shift to Park" message, even though the car was in Park. The service department ended up removing and reinstalling the Transmission control, installed a new shifter harness and wire harness jumper, all at no charge. I paid only for the oil change. Last month (2/23) I experienced a flat tire. On going into the storage area I discovered that I was missing all the equipment to reinflate the tire. After getting the tire fixed I went to the dealership thinking "I have had this car for 26 months, this should be interesting." I went to the parts department and got a list of what had been missing. I took the list to sales and worked with Jason Somers, who basically told me that he would get the parts ordered and call me when they came in. I now have new original equipment that was missing, at no charge. I have never written a review on anything in my lifetime. However, I felt that people should know about the professional, customer oriented treatment that I have experienced from John Elway Chevrolet Sales and service department in the past two years. A special "shout out" to Jason Somers for his professionalism. More
This store wasted 8 hours of my time, due to the lot manager's undervaluing my trade-in amount. He apparently thought $1000 was more important than making a $20,000 sale for the store. Nice one! Not! manager's undervaluing my trade-in amount. He apparently thought $1000 was more important than making a $20,000 sale for the store. Nice one! Not! Greed will never result favorably! Hold onto it, you lose! The sales rep, Chris bent over backwards to try to help; Alissa the Manager also did so, and Tony in Finances is wonderful! It was the Greedy Lot Manager who lost the sale for the store. I will likely Never return to that store again, knowing my valuable time will be wasted for meager amount of money compared to what sale could have taken place, time that I don't have, waste the staff's time and efforts. Shame on that Lot Manager. You lose a customer. More
I worked with Trevor Green - Sales, Keith Peer - Used Vehicle Manager, and Tony Gomez - Financing Manager. Every aspect (sales, negotiation, and financing) of my purchase at this dealership was perfect a Vehicle Manager, and Tony Gomez - Financing Manager. Every aspect (sales, negotiation, and financing) of my purchase at this dealership was perfect and really could not have gone better. I purchase a lot of vehicles, this is my 7th since 2016, and this was my favorite experience. Trevor has great knowledge and experience, and made my buying experience enjoyable. Keith was super easy to work with. Trevor and I did the back-and-forth to the manager bit a couple times, and then Keith came out and sat down with me to quickly get the deal done. Tony had the typical offerings you see at this stage of the purchase - extended warranty, vehicle protection, windshield, tires, wheels, etc. The difference for me here was Tony was flexible with the offerings, tailoring them to what I wanted. He also worked with me on costs, and the finance team got me a great rate considering the current state of used car loan rates. I give these guys an A+ rating and I will definitely be going to John Elway Chevrolet first when it comes time to buy a new truck. More
Absolutely terrible customer service. Rude. Demanding. Took hours for paperwork. Don't respect your time. Harassing. Also wouldn't even give me a ride to close the sale on my new car whic Rude. Demanding. Took hours for paperwork. Don't respect your time. Harassing. Also wouldn't even give me a ride to close the sale on my new car which I thought was a pretty standard request. The worst part was they were rude and acted like I was unreasonable for asking. Just rude every step of the way. Update after their reply: They didn’t contact me but instead banned my car from being serviced. The response is just to look good here. Now they won’t honor my warranty claims on a 1 week old car because I gave them a bad review. More
Jason was fantastic! Easiest car purchase I've made. I was looking for a specific vehicle and he contacted me as soon as it became available. Everything went smooth from Easiest car purchase I've made. I was looking for a specific vehicle and he contacted me as soon as it became available. Everything went smooth from the paperwork to delivery of my vehicle. And they don't up charge you like all the other dealers out there. Thank you Jason!!! More
Excellent service, very attentive sales people who listened to our needs and wants. Would recommend to anyone interested in Chevrolet products. listened to our needs and wants. Would recommend to anyone interested in Chevrolet products. More
Would not move off the asking price. Straight up “ sorry, that’s the best price “. No negotiations I had no interest arguing with an indignant dealership that’s the best price “. No negotiations I had no interest arguing with an indignant dealership More