Joey Accardi Chrysler, Dodge, Jeep, Ram

Thieves First time getting my car serviced here and come to find they stole all the change out of my car. Although it's just change its a principal, empty you First time getting my car serviced here and come to find they stole all the change out of my car. Although it's just change its a principal, empty your car if you go here they like to employee thieves. Waiting for Don service manager to call me back. GM Josh offered me gas for compensation and I declined. This is unacceptable, I guess you don't pay your staff enough they have to steal money from your paying customers? Should probably check your inventory I would bet things are missing. I will never go back, never purchase or ever say one good thing about this place. More

Joey Accardi's staff are true professionals! From the very beginning, Joey Accardi's staff was accommodating and friendly. They treated me with courtesy and respect and left me with the feeling t From the very beginning, Joey Accardi's staff was accommodating and friendly. They treated me with courtesy and respect and left me with the feeling that they were genuinely thankful for my business. Product Specialist Gregory Farnworth and GM Josh Fertel did everything that was necessary to ensure that each "i" was dotted and every "t" was crossed. I received a great price from them and the entire transaction, from beginning to completion, was done in a timely manner. Being that this was my first Jeep Wrangler, I naturally had quite a lot of questions... and each question I asked was explained to my satisfaction. This dealership is a "breath of fresh air!" More

HORRIBLE customer service I had my oil changed at this dealership and they failed to put the air filter back on correctly so all the oil leaked from my car. At this time, I ha I had my oil changed at this dealership and they failed to put the air filter back on correctly so all the oil leaked from my car. At this time, I had also purchased an oil service change plan that cost approx. $75. Luckily, by the time all the oil leaked I was close enough to a service station for repair and my engine was not damaged (as far as I know) The service manager, Brent, also said he saw oil leaking from my jeep as I drove away... do you think he called me? I demanded to have my money back from the dealership, which I still have not seen and it's been over a month. Brent is the worst service manager I've ever had to deal with, not only with cars, but any kind of customer service issue. I also had to take my jeep in for a recall on a clutch interlock switch while this all was going on. I made 2 appts. and both times after driving all the way in, Brent tells me that the ordered part has not come in yet. Finally, I told him to call ME when the part arrives to stop wasting my time. And I never heard from him (shocker) so when I actually called him, he told me the part was there. Seriously? WORST SERVICE EVER. I will be driving to MIAMI from now on!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

I came back because of the salesman Corey They had the Ram truck we were looking for. The salesman Corey knew the answer to every questions we had on the truck. I am in sales myself & it was i They had the Ram truck we were looking for. The salesman Corey knew the answer to every questions we had on the truck. I am in sales myself & it was important to me to have my questions answered properly. The other dealer I visited said he had the Ram we were looking but when we showed up the truck was not in stock & the salesman could not answer the questions I had. From the sales manager Rob getting involved to George the finance person all was a great buying experience I definitely recommend this dealership. More

Easy buy! Great experience top to bottom! To the point sales force, no BS! They got me what promised, for the price promised, within the time frame promised. Great experience top to bottom! To the point sales force, no BS! They got me what promised, for the price promised, within the time frame promised. More

Jeep Wrangler Sport Sales people worked with us and were great. Dealership was accommodating and friendly. When we left we felt we have been treated well and shown the Sales people worked with us and were great. Dealership was accommodating and friendly. When we left we felt we have been treated well and shown the full working of the car and accessories. More

Willing to work with you Everyone was very friendly and willing to work you on pricing. Phil was especially a really great guy. I felt he was extremely honest with me. Everyone was very friendly and willing to work you on pricing. Phil was especially a really great guy. I felt he was extremely honest with me. More

Best services I was referred to this dealer and I didn't want to go because it was to far and I have one dealer at 5 minutes from my house but I had a really bad ex I was referred to this dealer and I didn't want to go because it was to far and I have one dealer at 5 minutes from my house but I had a really bad experience in the one by my house that I have to decide to go Joey Accardi and I have to admit that my experience it was excellent and I recommend this dealer and definitely I will come back if I need it again. More

Horrific Sales contact and Service The dealership sold to me a Nitrofill (Nitrogen instead of air in tires) package. The Jeep was delivered with 45 lbs pressure in one tire and 36, 37, The dealership sold to me a Nitrofill (Nitrogen instead of air in tires) package. The Jeep was delivered with 45 lbs pressure in one tire and 36, 37, 39 in the others... they never even attempted to get the tires correct upon delivery. I called then to schedule it being corrected with the sales person Greg Farnsworth as he said no problem just put regular air in the tires. I said then why did I get the package? He said it doesn't matter... I said I want NItrofill and the service was due and he replied they are just going to sell you on another package. I insisted to put Nitrofill in the tires and he said you don't get an appointment for that just bring it in and they will do it... I pulled in and t he service adviser said he would take it and then the mechanic started puttiing regular air in the left front tire. I said that is suppose to be Nitrofill and he said we don't have Nitrofill. I said the why did your dealership sell it to me? I went to find the service manager and he said oh he is new he didn't know we have it... I went to the Sales manager Joshua he said sorry go tell Reid. The service manager, Reid said just put regular air in the tires. I replied no and he said well tell the mechanic that it is in back. They later came out to say that the machine is broken. I went back to Reid whom did not want to speak to me me again but did so w reluctance. He said Greg should not have told me to just come in because he would have told me the Nitrofill machine is broken. The service manager Reid then stated that he did not know the machine was broken... I replied what good what that have done if you did no know your Nitrofill was not working? He said true, Sorry. He also apologized that the mechanic did no know they had Nitrolfill as he was new. I ask if they could call a local place to get a favor and the said no. I went into to speak with the manager and ask they could help and they replied 'No'. The salesman yesed me to death and said come in, the service department mechanic did not know they had Nitrofill, the service department manager blamed the sales manager for my coming by unexpected and the mechanic was not properly trained and the service manager was unaware that the Nitrofill machine was broken and had no customer service skills and refused to help me by asking a local vendor to comp me. The service manager said to just put air in the tires and I had to explain that they would have to deplete the tires and re-establish Nitrolfill and he said true, he said you will have to take another day off. The sales manager refused to further the effort r attend to the matter. I am very sorry I bought my Jeep here and I wont again. More

maintenance and service I have nothing but the best service from Reid, the service agent. He has always been attentive and have a willing attitude to address the issues that I have nothing but the best service from Reid, the service agent. He has always been attentive and have a willing attitude to address the issues that I have presented to him since purchasing my car. I think that his professionalism is exceptional and much appreciated. More