Joey Accardi Chrysler, Dodge, Jeep, Ram

Battery Replacement of $496.60. Takes service 1 Hour. Have been purchasing parts and service from this dealership for a couple years now with the business I own. Brought car in for service. Determined tha Have been purchasing parts and service from this dealership for a couple years now with the business I own. Brought car in for service. Determined that the battery was bad which I had just bought outside of there. They threw away my old battery and refused to give me the core on it even though I just bought it for $300 a few months ago. Manager said 100% the old battery is bad but it had a warranty on it and I could have exchanged it FREE. Said "Says Bosch Batterys are horrible, Too bad we just threw it away like all the other cores." So basically having spent around $40,000 in parts with different vehicles there over the past 2 years with my business, I got stuffed with a $500 ticket that was a Battery Diagnostic and New Battery Replacement. Again, $500 was for a mechanic to look at the car and say it needs a new battery and replace it for $500. The battery was brand new in it and I could have got a warranty for free on it only paying diagnostic fees. Definitely a lazy lying diagnostic to bill me $500. I was never notified that my core battery was going to be thrown away and didn't receive my parts replaced. Nobody called me. I waited a month for this answer since the transmission mechanic was backed up and couldn't look at it. I drove by there for weeks seeing that the car hadn't moved. No problem continued to wait because I'm there all the time doing business with my other cars. Not anymore. Will not work with this dealership ever again and I hope anyone that reads this understands that a business that accumulates thousands of your dollars over time to lose future years of business over a $500 stuff in the face battery and diagnostic is not a business anyone should buy a car with, service your car with, buy a part or any business at all. The service is horrible and I will buy all parts from Arrigo 100% from now on since I have never had a bad experience with them in my life. Would recommend to other customers that have their replacement parts thrown away without authorization to report this to the Broward County Repair License, Florida Motor Vehicle Repair License and to Pompano Beach as formal complaints for theft. Posted pictures of what a $500 Battery looks like! Way better than a Bosch AGM 5 Year Warranty just thrown in the garbage! Thanks Accardi! More

Pleasant experience This is the 4th car I’ve bought from Craig! He’s the best! Joey Accardi and he make the perfect package. Everything when very easy! This is the 4th car I’ve bought from Craig! He’s the best! Joey Accardi and he make the perfect package. Everything when very easy! More

Three weeks and still don't have my vehicle back My 2018 Jeep Compass (14,500 miles) was towed to the dealership to have the battery replaced. One day later, I was told everything was fixed and I co My 2018 Jeep Compass (14,500 miles) was towed to the dealership to have the battery replaced. One day later, I was told everything was fixed and I could pick up my vehicle. After driving less than a mile off of the lot, the vehicle began shaking, the RPMs shot up to 7,000, and the it stalled in the middle of an intersection nearly causing a three car accident. I was able to coast back to the vehicle, only to be told 'we'll be in touch.' In addition, they provided me loner vehicle with a quarter-tank of gas, completely dirty, smelling like a fast-food restaurant, and with the 'oil change required' indicator illuminated. During the past three weeks, I have been told repeatedly that 'we're just waiting on parts to be delivered to fix an electrical issue.' As if we live in a world we're FedEx and UPS don't have one-day delivery. Obviously, the battery replacement was not done correctly and no one even bothered to take the vehicle for a quick test drive - causing the transmission issue, along with the other electrical problems. However, after the second week, one of the manager's (Tony) finally called me and began the conversation by saying, 'Matt, I was handed a piece of paper with your name on it and someone told me to call you.' He had no idea of the situation, nor did he know that my vehicle had been sitting in his service department for over two weeks. During that conversation, he let it slip that the entire transmission was being replaced. That was a little more than the simple 'electrical issue' that I had previously been told. Today, after a total of three weeks, the service department informed me that they are still awaiting parts and that it will be at lease another week until my vehicle is ready. I have never heard of a car repair taking an entire month! I've even informed the manager that I would like to sell the vehicle and speak with someone about possibly leasing a Jeep Wrangler. A week after sharing that information with the manager and again toady with the service department manager, nobody from the dealership has even reached out to me to discuss making a deal. Safe to say, this dealership couldn't care less about servicing the customer nor even attempting to make up for this incredibly terrible customer service experience. Without a doubt, the worst dealership I have ever been to. More

Great experience!!! A huge thanks to Craig for making the whole process as quick and painless as possible! Looking for a new vehicle can be stressful, to say the least. H A huge thanks to Craig for making the whole process as quick and painless as possible! Looking for a new vehicle can be stressful, to say the least. However, Craig was a true professional and very up-front with us. I feel confident having given him our business and will continue to do so in the future! More

Keri is great! Working with car sales people can be outright dreadful. Keri is a no nonsense, no pressure sales person. She acts more like a car buying coach than a Working with car sales people can be outright dreadful. Keri is a no nonsense, no pressure sales person. She acts more like a car buying coach than a sales person. Very refreshing. More

User friendly Very knowledgeable team, great experience, deal was completed mostly remotely , quick and easy. I would definitely recommend Joey Accardi Chrysler Do Very knowledgeable team, great experience, deal was completed mostly remotely , quick and easy. I would definitely recommend Joey Accardi Chrysler Dodge Jeep Ram Subaru Pompano Beach More

Jeep Wrangler Trade and Purchase This is my second time purchasing a new Wrangler from Joey Accardi and each experience has been an absolute pleasure. Our sales person, Craig, was an This is my second time purchasing a new Wrangler from Joey Accardi and each experience has been an absolute pleasure. Our sales person, Craig, was an a straight-to-the-point kind of guy and I never felt pressured or uncomfortable. I wasn’t sure what my options were when I came in and Craig spent a ton of time figuring out what would work best to fit my life and budget. Craig made car buying easy and I would recommend anyone searching for a new or used Jeep to stop in and ask for Craig! More

Service They did a complicated warrantee repair and it appears the job was done correctly the first time.. This is great. However there was some grease spot They did a complicated warrantee repair and it appears the job was done correctly the first time.. This is great. However there was some grease spots that had to be dealt with on the seat door & steering wheel however I was pleased and will use their service department again More

A great experience From the moment we drove into the lot until the moment when we drove off with our new Jeep Grand Cherokee, we received nothing but the very best atten From the moment we drove into the lot until the moment when we drove off with our new Jeep Grand Cherokee, we received nothing but the very best attention. From our salesman to the manager, to the financial, all was done with upmost respect, attention, professionalism and kindness. Thank you for making it so easy. More

Great service We went today and returned our leased car and began a new one. Dean was our sales person. He was friendly and courteous. He initially explained our le We went today and returned our leased car and began a new one. Dean was our sales person. He was friendly and courteous. He initially explained our lease options , ascertained our requirements and began to search on- site vehicles. None completely met our request. There was a vehicle at another location. Antar, the new sales manager,then met with us. He was welcoming and very professional , We discussed more options, ran more numbers and came to a positive conclusion. Antar was excellent to work with. Dwight, in finance, made that event move smoothly and as painless as possible. Dean came back went over the new vehicle explaining things and said comeback in a week with operating questions Overall, it was a positive experience and we will recommend the Joey Accardi dealership. More