Joe Rizza Ford Lincoln - Service Center

Always accommodating and efficient. I arrived one hour earlier than my appointment and they took me no problem. Also the time they quoted me was the time my car was finished in earlier than my appointment and they took me no problem. Also the time they quoted me was the time my car was finished in More

excellent Service was quick and efficient, quality of work was excellent. The technician went above and beyond in service, cleaned out the cowl area as an extra Service was quick and efficient, quality of work was excellent. The technician went above and beyond in service, cleaned out the cowl area as an extra service. More

Great service as usual, they are dedicated to attention to detail and customer care. Jesse Duda great job and made my service experience great. Thanks to the Rizza Team. to detail and customer care. Jesse Duda great job and made my service experience great. Thanks to the Rizza Team. More

I was a drive in on Saturday at Noon for oil change and tire rotation. The had me in and out in hour. Service manager was courteous and reviewed what I need to keep an eye on. tire rotation. The had me in and out in hour. Service manager was courteous and reviewed what I need to keep an eye on. More

I had a scheduled service visit. The was completed on time as promised. Great customer service. Very accommodating. At the completion of the work my vehicle was returned as clean as new. time as promised. Great customer service. Very accommodating. At the completion of the work my vehicle was returned as clean as new. More

Both associates were very helpful when I brought in my Lincoln MKC truck. Part needed to be ordered and was notified immediately on how long it would take to get in. Very satisfied Lincoln MKC truck. Part needed to be ordered and was notified immediately on how long it would take to get in. Very satisfied More

Service writer was helpful and friendly,vehicle was ready when promised everything was taken care of,only negative is that vehicle is not washed like they used to be when promised everything was taken care of,only negative is that vehicle is not washed like they used to be More

Service portion ok. However I had concerns still, and left message for service manger 48 hours ago and he still hasn’t called me back. left message for service manger 48 hours ago and he still hasn’t called me back. More

Very polite agents, always willing to answers your questions. The work that was done on my car took two and a half hours but time goes fast because you have a nice waiting room. questions. The work that was done on my car took two and a half hours but time goes fast because you have a nice waiting room. More

Service techs often do not engage you in a timely fashion, or until you go out of your way to make eye contact. Its awkward to watch employees open a big door and move a golf cart just to pretend to fashion, or until you go out of your way to make eye contact. Its awkward to watch employees open a big door and move a golf cart just to pretend to clean the parking lot so they can smoke a ciggarettebwithin eye sight of the customer. More