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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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April 27, 2020

Service on a recall was performed and Rizza ford met my expectations. Only thing I would suggest is for a little more effort to great people and explain to please wait for next service rep. Took over 5 mi More

by Jps_kiwi
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
May 05, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 27, 2020

Good service and all my questions were answered. Service was timely. My only complaint is they do not call or text you when the job is completed. I have to call every time after I get a call my car is ready More

by SANDRALAVINE50
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
May 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 27, 2020

Great service friendly and curtious each time I visit. Service manager Scott goes extra mile every time I bring my vehicle in for service. Keeps me coming back. More

by Boy
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Joe Rizza Ford Lincoln responded

At Joe Rizza Ford of Orland Park, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 25, 2020

I totally trust the guys from Rizza. Always an accurate assessment, work done quickly and well. I always recommend Rizza to everyone. Keep up the good work. More

by SUSANGREVE
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 24, 2020

Service is always very nice, professional. Very helpful assisting with getting a rental when needed. I would recommend Joe Rizza Ford to friends and family members. More

by COPRGUY1
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Montanez
May 05, 2020 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 24, 2020

Always a great experience at this dealership. Very personal, professional, and not trying to make a sale just to make a sale. Try to fit you with the right vehicle that works for you. More

by BUBACZ84
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gino Gil
May 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 24, 2020

Every time I have had one of my cars in for service I have been pleased with the results. I will continue to bring my cars to Rizza for service. More

by rreilly708
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed, Eduardo Rodriguez, Eric Montanez
May 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 24, 2020

My favorite dealer. They are wonderful to their customers. Always knowledgeable and friendly. Everything is explained and they are honest with what service needs to be done. 👍🏻 More

by mnudo84
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez
May 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 24, 2020

The staff is very nice and comforting. My car was fixed in a timely manner even with the shortage of staff. Check out was a smooth process. More

by reeyannaltaher0507
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
May 05, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 23, 2020

excellent service The service is excellent. Everything and more that I expect out of a Lincoln Dealership. The service was well done and efficiently timed, and my Lin More

by JK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Rawan Altaher, Eduardo Rodriguez, Eric Montanez
May 05, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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