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Joe Rizza Ford Lincoln - Service Center
Orland Park, IL
1,635 Reviews
1,635 Reviews of Joe Rizza Ford Lincoln - Service Center
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June 26, 2020
I had to wait a few minutes to get my car in the service area which was no big deal. My car was ready when promised and no unnecessary maintenance sales push. area which was no big deal. My car was ready when promised and no unnecessary maintenance sales push. More
by Beau
Verified CustomerEmployees Worked With
Eduardo Rodriguez, Tom Mackey
June 26, 2020
Very satisfied with sales and the service department will tell all my friends about how well the whole team at Joe Rizza Ford is friendly to its customers tell all my friends about how well the whole team at Joe Rizza Ford is friendly to its customers More
by MATHEWEZELLJR
Employees Worked With
Other Employees :
Bobby Driggers
June 26, 2020
Check Engine Light Was On I went to the service center because the "Check Engine" light was on. The entire process was seamless. I was able to check in without any problems, I went to the service center because the "Check Engine" light was on. The entire process was seamless. I was able to check in without any problems, and the waiting area was very comfortable. The mechanics kept me posted on the updates. The entire process was pleasant, from checking in to driving out. I can't remember the name of the service staff, though. More
by TY.ELLISON68
Employees Worked With
Bobby Driggers
June 26, 2020
Very satisfied. Very prompt, efficient, and courteous service. The wait time was minimal and the matter was resolved. I use the KISS method which is KEEP IT SHORT Very prompt, efficient, and courteous service. The wait time was minimal and the matter was resolved. I use the KISS method which is KEEP IT SHORT & SWEET.. This makes it over the 25 word limit. Thank you. James M. Johnston More
by johnston9626
June 25, 2020
My experience was not very good. Went in for an oil change and vibration issue. Vibration issue shrugged off as nothing. Said they test drove it and found nothing. I would take anyone for a drive in it change and vibration issue. Vibration issue shrugged off as nothing. Said they test drove it and found nothing. I would take anyone for a drive in it and you can clearly see there is either a suspension issue, tire belt issue, or balancing issue. It literally shakes the coffee out of the cup in the counsel. No exaggeration. Now I have to bring it somewhere else. How a Ford dealership and service writer can just shrug off and issue is mind boggling. Very disappointed with the service department. More
by Brian Graney
Employees Worked With
Ike Mohammed
June 25, 2020
It took over two and a half hours for an oil change. No one was able to tell me what was going on and why it took so long. They forgot to use the coupon I gave them. one was able to tell me what was going on and why it took so long. They forgot to use the coupon I gave them. More
by HVENTIMIGLIA
Employees Worked With
Eric Montanez
June 25, 2020
communication Need better communication when they bring the car from service to delivery to owner. car sat inside for 30 minutes before I was informed car was re Need better communication when they bring the car from service to delivery to owner. car sat inside for 30 minutes before I was informed car was ready. More
by BONNIE650
Employees Worked With
don't know
June 25, 2020
They treated us very well there service was great and would definitely recommend coming and taking there service. I have been coming with them for the past 5 years. would definitely recommend coming and taking there service. I have been coming with them for the past 5 years. More
by Eli
Employees Worked With
Jesse Ramirez
June 25, 2020
I enjoy this dealership! I’ve been a returning customer for many years! The staff is professional & friendly! That’s why I keep coming back! for many years! The staff is professional & friendly! That’s why I keep coming back! More
by BBENIGNO21
Employees Worked With
June 25, 2020
The Rizza Ford/Lincoln service department is excellent! I will bring my cars there every time. They are courteous, and do great work. Thank you! I will bring my cars there every time. They are courteous, and do great work. Thank you! More
by daukstik
Employees Worked With
