Joe Rizza Ford Lincoln - Service Center

Schedule Oil Change The Driver that drop off my loaner vehicle was very professional, kind and neat. I enjoy the 2018 MKZ Lincoln and truly considering about upgrade. The Driver that drop off my loaner vehicle was very professional, kind and neat. I enjoy the 2018 MKZ Lincoln and truly considering about upgrade. More

The greatest Very knowledgeable, every time I bring this car in nothin is unintentionally they keep everything on the up and up! Keep up the good work. Very knowledgeable, every time I bring this car in nothin is unintentionally they keep everything on the up and up! Keep up the good work. More

Did not wash and had to wait too long at pickup. Did not wash and had to wait to long at pickup. This has been an ongoing problem-- being told the truck is ready but then having to wait too long for Did not wash and had to wait to long at pickup. This has been an ongoing problem-- being told the truck is ready but then having to wait too long for it to be delivered to the front. More

Great Service - Disappointed in final outcome with Cashier! Great Customer service and execution but when went to pick-up car and pay, the cost was more then initially told with no reason, cashier was short wit Great Customer service and execution but when went to pick-up car and pay, the cost was more then initially told with no reason, cashier was short with me and said the price must not be updated in service managers computer. If I want my car I have to pay the service invoice as is. More

Excellent Service Received excellent service today. I love how they continue on with providing excellent service other than a purchasing a new vehicle.. will continue Received excellent service today. I love how they continue on with providing excellent service other than a purchasing a new vehicle.. will continue at this site More

Service Manager My overall experience have not been so great. The service manager Mr. David Claster is not personable, he’s very hard to get in touch with, never retu My overall experience have not been so great. The service manager Mr. David Claster is not personable, he’s very hard to get in touch with, never return calls and untrustworthy. The two technicians that are very helpful are Ike & Eduardo... they exudes customer service. When I call with an issue they are very pleasant and willing to help me at all times. I did have very unpleasant visits nonetheless those two are the best by far. More

Fantastic They did a great job. They were very helpful and made my buying experience a pleasant one. I would recommend them to everyone. A friendly and efficien They did a great job. They were very helpful and made my buying experience a pleasant one. I would recommend them to everyone. A friendly and efficient place. More

Great Experience I always get the very best service on every visit. The staff is friendly and the place is always very clean . Dave Claster is a wonderful manager. I always get the very best service on every visit. The staff is friendly and the place is always very clean . Dave Claster is a wonderful manager. More

Service above and beyond Service writer Eduardo Rodriguez was a pleasure to work with. I came in for service that was under warranty. He called and got an extra issue resolved Service writer Eduardo Rodriguez was a pleasure to work with. I came in for service that was under warranty. He called and got an extra issue resolved that I was not expecting. Thanks Eduardo, 5 stars. More

Recall The service on the recall was performed in a timely and professional manner. The service associates were nice and friendly. And my car was washed and The service on the recall was performed in a timely and professional manner. The service associates were nice and friendly. And my car was washed and vacumed. Nice touch. More