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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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September 13, 2018

Outstanding service as usual. Outstanding customer service experience. Thanks again for showing me why purchasing from Rizza in Orland is a great decision I will continue to sha More

by THERAMONRADIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 13, 2018

Fast service and effeicent The entire staff was quick and friendly, the work was done right by the service department, very clean and organized dealership, Thank you again Bruno More

by WILLCALL2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam in finance., Eduardo Rodriguez
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for your business and this review. I am happy to hear Bruno and our team were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Rawan Altaher - raltaher@rizzacars.com

September 12, 2018

Greeted with a smile I was informed of wait time - coffee available. Car washed afterwards. Everyone friendly.Nice bathroom. Employees asked if I was taken care of while w More

by LBREEZE54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for your outstanding review! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 12, 2018

Excellent My service writer is the best you have laruan always on time always in clean condition and take care as if it was there own!!!! More

by NOMI704S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your teke are the best, Lauren Kutsche
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 12, 2018

MKC Service Super Friendly people. Always making sure that you're satisfied. Awesome Dealership. Excellent Staff. Compliments to Joe Rizza. He is known fo More

by SKOTTYD007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Jose Munoz
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 12, 2018

Not happy w Rizza service. Las vegas ford was prompt very professional. Everytime I come from Rizza eg. Passenger seat was wet cuz they rinsed car w window down. 2nd time for se More

by Jdd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont wish to.name.
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 11, 2018

Top Notch service Excellent customer service! Alphonso was so polite and friendly. He kept me informed on the process of the Lincoln pick up and delivery. I was kep More

by CINDY13NP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alphonso. Transpoter
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for giving us an opportunity to work with you! We look forward to helping you with any and all of your future automotive needs! Be sure tell all your other friends and relatives about your experience! Best regards, Rawan Altaher - raltaher@rizzacars.com

September 11, 2018

Happy with everything Everyone at the Dealership treated us with the utmost respect and professionalism. We couldn't be happier with the service or the people we had the pl More

by LEOCARUSO17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 11, 2018

Outstanding I’ve had many different cars but I’ve never been happier than I am today with the service and quality I have from Lincoln Mercury. The follow up y More

by KGARTELMANN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Lauren Kutsche, Vince Ventrella
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best regards, Rawan Altaher - raltaher@rizzacars.com

September 08, 2018

Minor problem quick resolution. Mr. Mohammed was very helpful in explaining what was needed to correct my problem and in arranging for a free loaner car. He also called after the wor More

by JDOYLE1039
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best regards, Rawan Altaher - raltaher@rizzacars.com

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