Joe Rizza Ford Lincoln - Service Center

2013 Ford Focus nighmare My 2013 Ford Focus has had to go in for service a minimum of 6 times with either a defective clutch or transmission problem. Ford is aware of the def My 2013 Ford Focus has had to go in for service a minimum of 6 times with either a defective clutch or transmission problem. Ford is aware of the defects, as they have extended the warranty on both problems. However, Joe Rizza's service team has handled all of my service appointments with caring and understanding. They have been a professional group of service writers and I am grateful for the exemplary service I have received. More

Very professional and freindly Awesome service freindly and professional they called when the part was in. I set up a aointment and the car was ready the next day. Awesome service freindly and professional they called when the part was in. I set up a aointment and the car was ready the next day. More

Service Car was sent in for warranty service. When it was returned there was a lighter and used toothpick/flossing tools left in the car. Gross. Car was sent in for warranty service. When it was returned there was a lighter and used toothpick/flossing tools left in the car. Gross. More

Service Ike was very friendly and very knowledgeable about my car needs. Keep up the great work! Thank you for very good customer service! Have a good day! Ike was very friendly and very knowledgeable about my car needs. Keep up the great work! Thank you for very good customer service! Have a good day! More

Never stopped until it’s right I brought my car in for some service on the wheels. After a repair was done and I still didn’t think the car was right the techs listened to me and ke I brought my car in for some service on the wheels. After a repair was done and I still didn’t think the car was right the techs listened to me and kept at it and made additional repairs. They weren’t afraid to make it right and price things fairly. Great job! More

Excellent Phenomenal service with Ford!!! I will continue to do business with Ford as long as I am up for a client because you all have a one customer service Phenomenal service with Ford!!! I will continue to do business with Ford as long as I am up for a client because you all have a one customer service More

complete satisfaction The technician with the aide of service manager Dave was able to diagnose an intermittent problem on my F150. The truck was ready when promised. I was The technician with the aide of service manager Dave was able to diagnose an intermittent problem on my F150. The truck was ready when promised. I was really appreciative of the opportunity to meet with the service manager to express my previous concerns More

Ike was very good I had no problem with this dealership. My problems involve the dealership I purchased the car from which was Tony rizza buick which sold me the car. I had no problem with this dealership. My problems involve the dealership I purchased the car from which was Tony rizza buick which sold me the car. More

Always get treated really well. Honest service staff I am always treated with respect when I come in. The service advisors are honest and tell you what they think should be done to my vehicle. I am always treated with respect when I come in. The service advisors are honest and tell you what they think should be done to my vehicle. More

Not Happy Brought car in and told and showed pictures of anti freeze leak and of clamps on hoses. It took 13 days to get car back. Everyone told me it was unde Brought car in and told and showed pictures of anti freeze leak and of clamps on hoses. It took 13 days to get car back. Everyone told me it was under warranty but was charged 800.00 dollars. No rental car offered. More