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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,884 reviews

September 02, 2020

We appreciate how hard Mark Dazzo worked with us to reach a deal. And we were particularly impressed with Sara Vargas. She was knowledgeable, personable, and professional. We did notice employees and cust More

by FRANKSCAF
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dazzo, Miles Misek, Sarah Vargas
Sep 06, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 02, 2020

The service was great. The staff was friendly and professional. I will commend this dealership to a friend or coworker. The service department was great as well. I dropped my car off to have the stai More

by AJONES182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Runia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 02, 2020

This is our 5th car from Rizza. They ALWAYS find us the perfect car to fit our budget. We are customers for life! Thank you More

by FAMTAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Runia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Joe Rizza Ford Lincoln responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 01, 2020

Was surprised at the backup of vehicles waiting outside to get in. Service manager was courteous and prompt to review what service I wanted done. My F250 was serviced under two hours More

by MMBAMI.89
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Sep 04, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your F-250. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 01, 2020

Raul was a great salesmen! Took his time and addressed all my questions had the car ready for pickup upon arrival and seen that I was done with the process in a timely manner More

by RICHARDSONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
Sep 04, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Raul and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 31, 2020

Brandy did a great job helping me with everything. She took me for a ride in the car and gave me all the detail about the car. She communicated with me until the final sale. I love her service and all of More

by CARCJCAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Joe Rizza Ford Lincoln responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know Brandy and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 30, 2020

Sales person was helpful and did not pressure me to purchase something I do not want. Finance department was efficient. The dealership was very clean. More

by LAF
Recommend Dealer
Yes
Employees Worked With
John Runia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Joe Rizza Ford Lincoln responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Joe Rizza Ford of Orland Park. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 30, 2020

Raul Hernandez was a great salesman and we had the best experience with him than any other dealership in the past. I would definitely recommend asking for Raul if you are planning to visit Rizza. Thank you More

by bradreynolds3434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
Sep 02, 2020 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your recommendation! We will pass along your kind words to Raul. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 29, 2020

Our sales person, Al Mirkiani was very helpful and helped me get the vehicle that was right for me and the perfect price range. He is very knowledgeable regarding the vehicles. I’ve purchased many cars, this More

by vrosynek
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Al and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 28, 2020

I was very happy with the service I received Everyone I was very happy with the service I received Everyone was very helpful. Service was done in a very good time frame. Explanation of my service was go More

by MKK32451
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Aug 31, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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